From the moment I contacted A1 I have been thoroughly impressed. Ian at the front desk is professional, approachable and very easy to work with. I'm traveling back east for the foreseeable future and must put my Lexus hybrid in storage. A1 provides auto storage as well as storage for personal effects. A1 also has a battery tender service for hybrids and EV's to keep your battery healthy which is critical when leaving an EV unattended for long periods. The price is right, the quality is right on. Highly recommend. read more

OK, so this is how this place works... They get you in with really cheap low rates for a couple of months... Then they raise the rate more than double for a few months... Then they can't guarantee the rates for the months after that ...no thank you... They don't even have trash cans for you to discard waste... No thank you read more

My husband and I have been loyal customers of A-1 Storage - Little Italy (2235 Pacific Hwy, San Diego, CA 92101) for nearly three years, paying over $300 per month to store our car while we relocated to the East Coast to care for his elderly parents. We absorbed multiple rent increases without complaint. We were good, reliable, long-term customers. And this is how we were treated. On my most recent visit to San Diego, I arrived completely drained after a full day of travel -- bad weather, a long layover in Denver, a cross-country flight, only to find that my battery was dead. I walked into the office and politely asked if someone could give me a jump. One employee barely lifted his eyes and muttered "give us a few minutes." No acknowledgment that I was even a person in need of help. No "sorry about that." No basic human decency. Just dismissal. I walked back to my car and stood in the garage -- alone, with my luggage, no place to sit -- for over 20 minutes. Let that sink in. Over 20 minutes. Standing in a garage we have been paying thousands for, faithfully, for nearly three years, while multiple staff members sat around doing nothing. After that 20-minute wait, I had to go back into the office and ask again. I practically had to plead for basic assistance. Only then -- reluctantly, as if I were an inconvenience -- did they send Armando out to help. This is not a minor complaint. This is a complete failure of basic customer respect. When I followed up with a phone call weeks later and spoke to Ian, it somehow got worse. He was utterly indifferent -- no apology, no accountability, no acknowledgment that anything had gone wrong. He made it abundantly clear that our years of business and thousands of dollars meant absolutely nothing to this facility. I will say this: Armando, who came out and helped with the jump, was professional, kind, and genuinely appreciated. He is the only reason this review isn't a zero-star across the board. The problem is not him -- the problem is a management culture that treats loyal, paying customers like dirt. We have since moved our vehicle to a facility that actually values its customers. We will not be back. read more

Awesome service! Helpful people and a secure location. Good hours too. Easy access with secure car storage

So relieved and happy I found this facility! It's very convenient for my move and also affordable. Staff are friendly and helpful, and having access until 10 pm made it super convenient for my tight schedule. read more

Good place to store your car I like the staff and I felt it was safe I would store my car here again if I went on vacation or couldn't find a long term parking space. They have an auto tech etc. staff was cool. Good place. read more

Came here to buy boxes. Large clean facility, pleasant staff boxes and other supplies. There is not that much of variety of boxes, but it is still pretty good. read more

A-1 Self Storage - Self Storage Near Me - San Diego, California

Great service! Needed a unit last minute and they helped me and saved the day, great clean facility

This is the best storage facility in San Diego. Specifically in the downtown area. The staff is extremely helpful, the location is amazing and it is well kept. Thank you again, the staff is super friendly. read more

What other people have been saying is true. After reserving a unit online 2 months ago I just received a letter in the mail that they're raising the price on my unit. However when I check online they're offering my same sized units for cheaper than they're charging me. After talking to the regional manager he informed me that the online rate is just a three month introductory rate. That was definitely not clearly stated. I still really like the storage facility because it's convenient and clean. read more

I loved that they stayed open late but had to leave after 1 year because they kept raising the price every 3-4 months...

I've had units here for 10 years & have no issue with the people or the place but the steps U have to go through to update your credit card information is ridiculous. Next time it would be a lot easier to cancel & move to another facility. read more

Service was amazing, and my unit was so easy to access! I've had other storage units before where there was either only one elevator or only one wagon to help move my items, but this one has many. Parking is so simple and I feel very safe in this area. There are online specials if you check out the website. If you're looking to get a storage unit somewhere safe, accessible, and in an easy way-- this is it! read more

It was easy and quick to reserve a storage unit online and the front office helped me complete the process and find my unit right away. Cancellation was easy as well and just required a trip to the office and signing a form after I removed my lock. Thanks for making a stressful move better! read more

A-1 Self Storage - 10x10 Storage unit - Self Storage Near Me - San Diego, California

I went here to look at both vehicle and storage units. The sales person was very polite but rushed me through the process, obviously trying to close the sale as fast as possible. At this time they had three (3) car spots available. I signed the contract but called to cancel at the same afternoon, because I did not feel that the facility was safe as they only have padlocks and I found another place where I could add extra locks too. I went back the next day they were open to give them the keys and to get the car storage rental finalized, just to be told that there were no more spots available, as they were all taken since. Like in one afternoon on December 31st, during a quarantine - right...( eyerolling emoji) Quiet an obvious lie and retaliation. Thought the management should hear about how business is lost. read more

Sal is super nice and professional. Place is clean and easy to access! Thank you Sal!! read more

We've been using A-1 Self Storage on Pacific Hwy for over a year and half for both a car and household items. Emma, Cesar and Armando have been so very professional and courteous to us. They took such good care of our car, as we scheduled to drive the car regularly and all worked together to make sure the car was always ready for us. So very appreciated! Clean, well maintained when so many storage places are not and we felt safe when going there even after office hours. We needed to close the storages but we definately do recommend them! Thank you so much for the Super Service...what a Great Team!! :) read more

Look no further - this place is great! I've never rented a storage unit before and was a bit apprehensive on where I was going to store my belongings. Maya helped me and showed me 3 units - she reserved one for me and I had a few days to decide. Needless to say, she was so helpful I went back the next day and moved my stuff in, which was seamless. Very easy, very helpful! read more

100% easy process start to finish. I booked online, went into the location- and within five minutes, I was moving my items into my unit. What more could I want? Thanks A-1! read more

Good safe storage. Friendly staff. The only downside is that every few months they increase your rent. So, they hook you in with a cheap rate, then once they have you, they increase it. So if you have a place closer to where you live and it's a bit more expensive, go with them because the savings really isn't there. read more

This place is excellent Emma the manager is very friendly and professional. I feel confident storing my stuff here. Love it!!! read more

A-1 Self Storage - Happy custimer - Self Storage Near Me - San Diego, California

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Great location, building and staff! This makes having a boat in San Diego possible. Looking forward to having this at our disposal.

This is a great location with quality people working at it. If there is a time I need help sorting out paperwork, getting a copy of my bill, figuring out what my code is (yessss I am the one who forgets all the time!), or even getting a cart, the people here always help me with a smile. I expect places like this to have bad service or be a really depressing experience mostly because what would one expect from a storage place? However when I run into any of the employees here I always get a smile and they remember who I am for the most part. I found it difficult to find a good price on temp controlled units and felt like I lucked out when I got one here. From what I understand the prices are somewhat set on supply and demand and one unit can become more expensive and then cheaper depending on the situation. My unit has never seen a price increase, and I've had it more than a year. They also store cars here if you should need some space from your clingy vehicular significant other. I won't tell if you don't. This place doesn't feel shady either. It looks like it SHOULD but honest it doesn't. Give it a gander if looking. read more

Cesar was super helpful and the office was very clean! I am so happy such happy and helpful people were able to help me!

Great location for Downtown residents. Use the north entrance/exit if you plan to turn south on PCH. The south entrance is a right turn only (north only). Facility is very clean, organized and well managed. Security looks great and hours are reasonable. So far so good. read more

Very friendly and helpful. Plus is easy to get into your unit when you need. Would recommend paying a little more for a safer place like here. read more

Pretty much get what you pay for. Clean and well managed storage facility. If you've had a bad experience this will make sense.

Raymond was so gracious and helpful. He took the time to walk me through the lay-of-the-land He was so accommodating. The space seemed much smaller than advertised. I didn't have a measuring tape to verify it. I did feel a little deceived. I just paid my bill and they added a $10 protection plan that I never agreed to. Again, Raymond who works the front desk is a class-act, the company, however seems sleazy. I would not recommend them. I prefer working with a company that has integrity. read more

Needed a spot quickly & A-1 was very accommodating in accomplishing that! Cesar and Kaela we very nice and helpful at the front desk.

Very nice people and incredible clean. Super good location!

Great customer service, Cesar was very polite and helpful, no complaints. Good place. Ac in the lobby was nice and cold and they have plenty of parking. Recommend read more

The best storage in (or close to) downtown. We initially had our storage at Ballpark storage on 6th... that's a terrible place due to the homeless activity. A-1 is clean and convenient! Glad we changed read more

Clean, well managed and maintained! Everyone here is great but Anthony & Cesar are always there to help with whatever you need! Their customer service is top notch and go out of their way to be friendly, professional and courteous to all clients! We've had a large storage unit here for many years and will continue to do so because of them and the overall great facility! Thanks guys!! read more

This is one of the cleanest, well-maintained storage place I've ever used. Lots of covered pkg spots available. They have moving flat carts for use. The office is well-stocked with moving supplies & the staff is friendly. Highly recommend. read more

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Service is fantastic....needed a place ti store my condi items since live downtown and you cant beat the security and cleaniness of this place. Private access is awesome and location!. Even storing my car is available! Great business!! read more

Started out with two large units after moving out of a house, then downsized to one large unit, then to a single smaller unit, until finally I could fit what was left in my apartment. Motivation to downsize and eventually eliminate storage supplied by increasing rates over time, but that's to be expected. This place is clean, secure, and well maintained. read more

We had the best experience here. We originally had another facility booked and the unit they assigned us was already being used. I called A-1 with less than 30 minutes until they closed and he got us all set up and we were still able to move in that night. What an amazing experience during a very stressful time! Thank you, A-1! read more

Initially, I wasn't a fan of A1 Storage but it really wasn't their fault. I rented a Uhaul from LA to move my stuff down to San Diego. The booking came with one month free at A1. When I arrived after sitting in Socal traffic, they told me my reservation didn't exist. *release grumpy monster* after talking it through with Brad and explaining the situation, he was able to locate the reservation and set me up with a storage space. From there it was easy peasy. He was really calm and nice. A1 storage is easy, totally secure and really convenient. I'll be out in a month but I would highly recommend this location. read more

Very accommodating group of folks! Thanks for making our transition the San Diego easier!

Expensive, obviously trying to up charge for commissions , taking business elsewhere, thanks but no thanks !