I called around the Bay Area for a week to find somebody who could, or was willing to, or had the part in stock. Chuck at ScreenWorks got the job done! My iPhone 4s had a bad proximity sensor. The phone has to be mostly disassembled to replace it (I saw the DIY YouTube video). Most places I contacted only fix screens. Others in SF could fix, but didn't have the part. A famous one on Shattuck in Berkeley didn't have parts either, but was rather unwilling to bother fixing it and recommended buying a used phone. Chuck and his team got it done without a hassle. Highly recommend! read more

They are quick and efficient. Fairly priced. They stand by their warranty. After getting a new screen for my I iPhone I noticed some performance issues several months later. They found my receipt and put in a new screen and fixed the issues. I highly recommend ScreenWorks over the other repair places I've used. read more

Great experience here. Brought in 2 iPhones with cracked screens. They knocked a little off the price because there were 2. I dropped off the phones, came back in an hour and the phones looked great! The guy was super friendly. Would go back if I needed another repair. read more

After my daughter's iphone SE hit the ground one too many times I called several places for estimates for screen replacement. One of the best estimates was from Screenworks, and it was also close to home - woot! I took it in and it was repaired 30 minutes later. The staff was professional and friendly, and thoroughly checked the phone for other problems before they finished. I was very happy with the service and the price. read more

Very helpful. They trimmed my son's SIM card for his new phone. No charge. Will go back when I need more service. read more

Replaced my faulty headphone jack and swapped the battery out on my Samsung Galaxy S7. Finished the job in about an hour and now I can listen to music again! Very reasonable prices and great service. What more could you ask for? read more

Cracked screens, tired batteries, camera issues... bring them here because these guys are the best. Awesome service, convenient hours, and great prices! They fixed our iPhone 6s and did it right. So many other places I've tried end up messing up the speaker or the camera or induce some other problem when they open up the device. Jimmy took care of us within an hour and was super helpful. We don't take our phones or iPads anywhere else. read more

Had a weird problem with a reboot loop and crashing phone, and every other phone repair shop said that the phone was broken and that I'd need super expensive data salvaging to save anything. Went here, and the guy had my phone up and running in 5 minutes! Good service and good prices. read more

ScreenWorks did a great job repairing my screen. Fast, affordable and offered consultation when I had questions.

Absolutely excellent service! Called ahead to see if they had iPhone batteries in stock. He was out, took my name and number, said they'd be in stock in a few days and he'd call. Sure enough, he followed up and called when they came in. I took 2 phones in and he QUICKLY put in the new batteries, even brought the first one out to my car where I was waiting. Store is very COVID attentive. I even saw them clean the counter after another customer was there. Don't hesitate to use their services. I am so impressed and appreciative of their excellent service. Thank you. read more

I tried repairing my iPhone X backglass (which I don't recommend doing yourself) and damaged my side buttons in the process. Luckily I called Austin and Jimmy at ScreenWorks. They were able to accommodate me within the hour to fix my button issue and even went above and beyond to finish my unfinished backglass work no extra charge. I never leave reviews but had to highly recommend these guys. read more

Amazing work! Got a little too excited at the Adele concert last Sunday and shattered my screen. Called around and couldn't get responses from a couple places, so went with ScreenWorks based on reviews, and was not disappointed! Screen replacement was done within 30 minutes, and they even fixed my microphone so now I can talk without having to put my phone on speaker constantly!! Definitely decided to get a tempered glass screen protector, and they put it on for you as well, so you're not trying to do it at home on your own. Also got a $10 discount for stopping by their booth at First Wednesday. Would definitely recommend! read more

Awesome service at great rates. Staff is friendly and does a thorough job in a timely manner. We have taken multiple devices there and have had great results each time. read more

Fixed my phone for $100 and in the time given (45 minutes to 1 hour)...just wish the replacement screen was as bright and vivid in display as the original. read more

Excellent customer service with reasonable price. I recently dropped my Iphone and the screen cracked. After checking ScreenWorks review on Yelp, I thought to give it a shot. I booked an appointment online and went there. After looking at the screen the person told me that it will take 20-30 mins to replace the glass. But to my surprise, my phone was ready in just 10 mins and almost look like new. I'll highly recommend this place to anyone looking for a screen repair service. read more

These dudes are solid. I brought my iPhone in for a cracked screen and they fixed it, no big deal. Later I realized the screen didn't work while wearing polarized sunglasses! They ordered a new and improved replacement screen and made the swap, no charge. Of course I didn't want to come in for a second time (manufacture defect) but I'm happy the guys took care of the issue. Thanks brochachos. read more

Got my iPhone 6s plus back camera replaced. Very fast turnaround and reasonable price. Will definitely come back for future repairs.

Thank you for the fast and accurate diagnostics as well as the repair work you performed. This is my second time I have had to get a phone repaired and it's been a great experience both times.... read more

Today a nice young man at ScreenWorks put new batteries in our iPhone 6s and 6s Plus in an hour! Very reasonable price and great service, will definitely use their services again. They are on the corner of Main and Del Valle, a little bit tucked away, but a very convenient location. read more

I shopped around to get my daughters IPhone 6 cracked screen replaced. The wireless company quoted me $150, so did Apple store. I researched and called around and stumbled upon this shop by luck. I was amazed with the fast turnaround about 30mins and way cheaper than other places. I highly recommend this shop! My daughters cell phone looks brand new again. Many thanks! Outstanding customer service! read more

I needed 3 repairs to my Galaxy Note 8:  (1) back glass (2) new battery, and (3) new charging port.  They wanted to charge me three times for taking the back glass off.  That would be fair, if these repairs were to be done at different times, but not when they were to be done simultaneously.  Therefore, I will learn how to do the repairs myself, with the help of YouTube. read more

This was my second time walking into this place. I had a shattered screen, and after unsuccessfully going to my so called "loyal" cell phone provider, i went to ScreenWorks. Great service, and they did an excellent repair to my iPhone. Had it back to me in 30 - 40 minutes! Thanks again gentlemen! read more

I cracked the screen on my Samsung S10. I thought my only option was to get a new phone. After doing a little research I realized that unless I replaced the screen, I would not have access to all the pictures and screenshots on this phone. I checked around with a few businesses I found on Yelp before deciding on ScreenWorks. They were extremely knowledgeable and helpful which help confirm my decision to repair this phone instead of buying a new one. I talked with Austin and Jimmy and both were fantastic. The phone is fixed and good as new. I hope I don't have to :), but I would go back to ScreenWorks without a doubt. Thank you! read more

I made a last minute appointment at ScreenWorks today. Very friendly staff members, had an appointment right then and there which I was able to schedule online. Took 30 minutes and the phone looks brand new, it was also significantly cheaper than other places. They can't be beat and I'm so glad to have found this business! read more

Clumsy kiv + expensive electronics = bad Screen works + awesome service, modest pricing and professional attitude = good! Called around to price out screen repair for gs4, and screen works had the best price. I stopped in on my lunch break and only had 30 minutes. They hooked me up with a loaner phone for the 2 hour repair, and returned my phone in perfect working order with a free screen protector! Thanks guys! read more

Went in to have my tablet looked at because it wasn't charging. They checked it out while I waited and discovered a bad charging cord. They don't sell the one I need but the tech found the item on amazon and wrote down the info for me. No charge for their time . . . amazing service! This is the second time I've done business at this location. The first time was the replacement of a charging port on a cellphone - they did that repair same-day with no hassle. Try them - you'll like them ;^) read more

I am very impressed with the quality of the work that these guys perform. The price point is fair, and they stand behind the quality of their work. Even better they manage their time well making the repair window anywhere from 30 to 45 minutes read more

Called on a Saturday and was accepted as Walk-In. My iPhone 7+ screen had cracked and they got it replaced within 45 minutes. New screen works amazing. Thanks for the quick work fellas! read more

Honest, quick and professional . I love this store. My kid broke the iPad Air 2 charge port. I bring the iPad to this store for charge port replacement. The technical people check the iPad and he honestly tell me the charge port does not broken and just need remove debris of charge male head from the iPad charge port. Then they charge only $10 for remove the debris instead of replace the charge port. I love this store and they are honest to the customer. They does not hidden and charge extra money for the customer read more

ScreenWorks is customer service oriented and Austin does a great job of explaining technical issues. I appreciated they were able to work on my iPhone since it was no longer warrantied by Apple and also did not deny service due to the phone being formerly opened. I would recommend ScreenWorks to anyone in the area that has anything from a cracked screen that needs replacement to more complex issues. I appreciated the time they took to deduce what was causing the problem with my Iphone. read more

Charlie was extremely quick and professional. Everything I expect from a stand up guy who knows how to treat customers. Also Austin who came out to repair my phone was extremely knowledgeable, technical and the kind of person who knows exactly what a client needs and does his very best to accommodate. I can't stress how great the experience was from inquiry to completion!!!! read more

Brought my iPhone 4s in to get the screen fixed. The owner was very nice and gave me a discount . I would recommend this location for a quick and easy fix. read more

A quick, efficient service at a very reasonable price. Be sure to go here before you think about a new device all together. Seems like they can fix anything. read more

I was in downtown Pleasanton having a lunch at Stacey's when I cracked my iPhone 5s screen. Fortunately this place less than a mile away. They fixed my screen in under an hour and I bought a couple iphone cases while waiting. They have a good selection of cases. Charlie, the owner, was professional and attentive. He actually gave me a discount when I told him I served in the military. The price was very reasonable and my 5s was fixed perfectly (you cannot tell anything happened). If you have any problems whatsoever with your phone, I highly recommend this place. Thank you! read more

I was told my screen ways the same Samsung uses in the cell phone. I could tell pretty quick that it was not the case, due to all the display glitches . In less than 1 year, the screen became unusable and finally stopped working and I am again without my cell and its photos of my kids 1st year. I am disappointed with what the $170 got me, a not so good screen that didn't last 1 year. read more

I came in here because I needed the charging port of my iPhone 6 changed due to an aftermarket peas getting broke off in my auxiliary port. They quoted me a price 89+ tax and The part was in in about a week. They say it would take an hour to fix my phone but it was actually less than that. I was very skeptical using this kind of place but I have had a great experience my phone looks as good as new read more

Wonderful customer service! Passed by this shop everyday to drop off my daughter at the high school next door. So when my daughter broke her iPhone screen, this was a convenient place to go. Screen was so bad my daughter almost cut her finger because the glass was cracked in many places. Screen was perfectly fixed in about 40 minutes! At that time, Chuck said that they can match prices of other screen repair shops for the same type of work. Will use this shop again if the need arises. read more

Called ScreenWorks to obtain a quote for a burn-in image issue on my Samsung Galaxy S7 Edge. Spoke with Jimmy at length to determine options I have to remedy the problem. Unfortunately, it would be quite expensive to replace the digitizer screen that has the burn-in image issue. Jimmy also explained to me that replacing the digitzer screen would reduce the water resistance effectiveness of the phone. So we both agreed that it was not worth repairing the phone and instead find another phone to replace the one I have. Even though I didn't become a customer for this business today, I was very pleased with Jimmy's patience with me and offering options that I had to remedy the problem I had with my phone. I would definitely recommend this business to others. read more

So this was a while ago... but something happened to my computer, and I didnt know what happened. It looked like ink went all over the screen, but from the inside of the computer, but ScreenWorks automatically knew what it was. The man at the counter was very nice, and even though the time was near closing, he still was nice and wasn't grumpy that we were keeping him for over the closing time. AMAZING SERVICE. I definitely recommend you to come here if you have a problem with any device. And they can do WATER REPAIR??? Outstanding!!! read more

Found on Craigslist while shopping for an iPhone. The guy set it aside for me to come look at later that day. Long story short the phone was better condition than described on CL and I was in and out in 10 minutes with a great phone. Austin is a super cool guy. read more