Just had a very frustrating experience. Ordered incorrect…read morepart. Went back and forth over e-mail. Finally decided to throw out the parts vice paying for return postage and take a 15% restock fee. Hottuboutpost did make a reasonable offer to exchange the parts.

Ordered 8 days ago and none of my items have been shipped and no responses to my requests. Funny…read morething is after I posted this they reached out immediatly on yelp to ask for order #. Before I could respond the canceled my order instead of trying to ship something they sold.

What an amazing company and group of employees!! From start to finish, there is not one single…read morecomplaint. The explanation of what would occur to correct our pool problems and remodel, left no unanswered questions. And if we needed to make contact with Luis, he responded immediately. The price was super reasonable. The employees were amazing. They worked hard even in this 100 degree weather. They rested during their lunch and went right back to work--no wasted time ever. They cleaned up at the end of each day and were super polite and professional when we did approach them about anything. We are extremely grateful to them for completing this job in a timely manner and are excited to enjoy our new remodeled pool. Don't hesitate-you can't possibly find anyone better to do your job.

I would highly recommend Kingz Pool Services. I recently hired Kingz Pool to remodel my swimming…read morepool including replaster, replacing old lights with new LED fixtures, installing new tile, and repairing leaks in the spa. Luis, the owner, was incredibly helpful in explaining the process and working through options to stay on budget. I really appreciated how responsive and communicative he was during the remodel. He delivered what they said they were going to do in the timeline promised. His team showed up on schedule, and worked efficiently and professionally. Before choosing Kingz Pools, I reached out to several other contractors but either never got a call back, they didn't show up, or their bids were not reasonable. Kingz Pools provided a fair estimate, stuck to the agreed timeline, and delivered exactly as promised. If you're considering a pool remodel, I highly recommend giving Kingz Pools a call. They truly delivered a top-notch experience from start to finish and the pool remodel looks great!

Fast to respond. They were out the next day to do the leaking test. Identified the 2 problems and…read morereturned the next day (a Sunday) and completed the repairs. Great guys and the least expensive quote. Will definitely use again if needed.

Great customer service, affordable, diligent and expeditious. Highly recommend! Wouldn't use anyone…read moreelse:)

Jason and the team have been building pools for ever and you can tell. They run a tight ship! From…read morethe initial design to the final walk through the CCP team delivered. We are very pleased with our pool and would 100% use them again without a doubt.

First, let me cut to the chase, I highly recommend Capital Custom Pools and Shane, the General…read moreManager! This is my first pool, so I came into this pretty uneducated and Shane was very patient with me during the entire project, explaining the process and what to expect. He is an extremely experienced pool builder and beyond professional and responsive. He makes you feel like you're the only customer he has and follows through even after the pool build is finished. If you want a high-quality gorgeous pool, you must hire this company. Builder Selection Shane and his staff were extremely patient as I tried to align the very differing proposals, breaking costs down as I requested. His proposal was easy to understand and was straightforward, not hiding costs in various categories as most of the other builders did. I felt I got a very fair estimate. While their proposal was not the lowest, I chose them because I felt very comfortable with Shane, his knowledge and he's just an overall really nice guy. Another reason I chose them was because he was the only builder to submit the design to our HOA without my even asking! He kept me informed as the process with them progressed. Design I already had a pool design done by another builder but wanted to get estimates from other builders. I called five and Shane was the first to to respond. We met that week and I was very impressed by his professionalism. He looked at our design, asked really good questions about the pool and how we thought we would use it. He also made some suggestions that had to do with the actual usability of the pool. He took the paper based plans and some screen shots and recreated the design using his own pool design software. We had several design meetings either at his office or at my home. He patiently tweaked the details as well as the bigger things until we were satisfied with the design and the materials. Build Shane managed this project like clockwork and the only time the progress slowed down was due to weather. He kept me informed of who was coming when and what was expected to be accomplished in that given time. His contractors were very skilled, polite and was respectful of our property. The project wasn't trouble free by any means but at each step, Shane oversaw the work being done, making changes either at my request or because he wasn't satisfied. None of which were charged to us. Shane and his staff were so responsive to all of my questions, concerns and me calling him and telling him that one of the pool walls wasn't being done to design, he stopped the work and redid it to design. There's so much more to write but that would make this review too long to want to read. Our pool is amazing and we're extremely happy with the result. Also I didn't feel that once the pool was finished Shane would disappear. In fact, he's still very responsive when we have a question or trouble with the equipment. I would highly recommend Capital! Shane and his staff are honest, knowledgeable, demand high quality from the contractors and I can't say enough about their responsiveness.

Called this guy like 5 times; spoke to him once. Just asked him to come by to look at it and give…read moreme a quote for the pool repairs I needed done. No return phone calls; zero follow-up to see if we could schedule. Worst customer service I've ever encountered.

Always prompt and provide great service. Very nice professional team. Excellent to work with!read more

Do not use Blue Grotto pools. We hired him in August and still don't have our pool connected and…read morefunctioning. Workers come to our house looking for him because he hasn't paid them. He avoids calls and then lies when you do get him. He lies so much his next lie contradicts the last one. I could write a book on how bad the experience has been.

Beware!! Do not hire David Bishop to build a pool. He is a con artist. He gives a great bid,…read moreseems very knowledgeable and is likable albeit hyper. Not only is the work sub standard bu he doesn't finish the job and as many have stated you're left with thousands of dollars to finish the project. It is rare for me to write a review like this but I'm hoping it will stop anyone else from this nightmare.

I am updating my review.. it's been 3 yrs. There are four spots on my pool bottom, size of a dime…read moreor a bit less... but my 7yr old informed me about them because she likes to snorkel... these spots have chipped off. I am keeping my review at a 5 at this time. Will await company response...I am hopeful that these spots can be repaired. But I also want to be reasonable; this company did do a good job and the job was well done..

This past week Paradise Pool Plastering resurfaced our 30 year-old pool and we couldn't be more…read morehappy with what is a total transformation! The pool is beautiful. Our pool had been your basic white plaster surface but over time had become discolored and was delaminating in places and looked rough. Not only that, its condition made it difficult to maintain. Kyle, our primary point of contact for the project, was a real pleasure to work with. Whenever you start a project like this, you want to know that you can trust and have confidence in management and the skilled trades people who actually do the work. Fortunately, the Paradise Pool team is very experienced with one of the leads having almost 30 years experience. Instead of plaster, we decided to go with a tahoe blue quartz surface which is more durable. The first step was for the prep team to ready the surface by chiseling off the plaster down to the concrete as needed. Much to my surprise, they discovered that water had been getting behind the plaster in some areas which resulted in large areas of plaster coming off. This process took two days and the team was very careful to remove and haul out the debris leaving behind a clean deck area. The next step was for the finishing team to apply the new quartz surface. They too were very careful to protect our wooden deck on 3 sides and the cool deck surface on the other side by taping off the entire perimeter of the pool. The whole finishing process is pretty amazing. The Paradise team worked quickly and efficiently with each team member performing specific tasks. The new blue surface came out flawless and is really striking. If a new pool surface is in your future, I highly recommend Paradise Pool Plastering. Their team and finished product is excellent. Great investment and good value. I encourage you to check them out.

Blake and his crew @ Millennium Pools are fantastic. True artists that do it right. Our home is on…read morea slope and I needed an elevated pool at the same level as the back of our house. I spoke with multiple builders and Blake gave me confidence that he could easily meet my requirements. He was right and we couldn't be happier. Experienced pros that do what they say.

I give Blake and the Millennium team our highest recommendation. They executed great on a complex…read morebuild for us. Five stars.