Cancel

Open app

Search

Services - ATX Pools

Electric installation or replacement

Electric repair

Light fixture installation

1 More Service

Light fixture repair

ATX Pools Photos

You might also consider

Recommended Reviews - ATX Pools

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bonny E.
57
11
15

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lisa L.
43
16
0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - ATX Pools

You might also consider

Verify this business for free

People searched for Hot Tub & Pool 325 times last month within 15 miles of this business.

Verify this business

AquaPools of San Antonio

AquaPools of San Antonio

(16 reviews)

UPDATE TO THE NIGHTMARE: AS soon as we posted the review below, Paul (Sales/Principal of company)…read morecalled us. He wants to all the sudden make everything right. Wants us to move forward. We asked him to come to our home to view the issues and discuss with us. He came today 6/17, never looked at anything. He is ill apparently, so he sat at one end of the pool and took notes of what we said. He stated they would have a meeting and get back to us. A couple hours later he calls with an offer $2200.00 or he fixes the issues. I said so you are trying to buy us off? Basically! I told him I would have to call him back after speaking with my husband. I call back to let him know we want the issues fixed not his pay off and that we would like to know/scheduled of when the repairs/work would take place. To which he said is impossible but he will do his best. He states everything has imperfections and its not even a big deal. Again, he didnt look at the pool closely and most issues are only seen when you are in the pool, because that's when you can see the complete inside of the concrete, bull nose, trim areas. Only if we sign a NDA would he remedy the items that his crews and him should have take care of already! Actually, never should have been left like this to begin with. I refused to sign the NDA and take down my reviews prior to the work as he wanted. So, we are left with a poor job by Aquamarine pools still. NIGHTMARE!!!!! I honestly cannot believe the reviews here, my husband and I had nowhere close to the experience that others are posting. These have to be paid reviews based on our experience. To date, we still have issues that need to be resolved and as usual Toinette says it's up to the mason guy or up to me to contact their contractor. I have received many rude texts and emails during the entire process from the team, to include Paul (sales) and Toinette as well. Our so-called new pool looks like we have had it for 10 years due to the poor workmanship. We had trenches in our yard for much longer than we should have as they didnt even know they were there supposedly. How did they not know they dug them and left them. Was told pool school Paul would clean up all their trash and fill in our trenches. Of course, when he arrived he laughed and said that's not his job. Toinette said it's just small areas until I sent her pics to let her know what we were actually dealing with. He also laughed when we asked him when we would need to use Jacks magic pink stuff that was listed as a must have item to have. Spent $89 on it and Paul said we don't need it. (they will not take them back so out of pocket here also) I made multiple complaints and not once did anyone come out to look at the nightmare we were dealing with. They blatantly did not care, DO NOT care and are awful at customer service. They get your money and then leave you with a disaster of a pool. We are still left with an unsatisfactory job. There is way too much to even put in this review. I attached pictures and screenshots as proof of our nightmare experience here posted there. Project start date was 4/1/2024. Hopefully no one else receives the same treatment as we did. I really hate having to post such things but this entire experience has left me with many sleepless nights and a lot of stress and I think they should take some accountability for how they have treated myself, my husband and our home. Who wants to have wasted $65K??!!! If anyone wants more information I would be happy to provide.

Great job. I was very impressed with the final product. Crew was professional and cleaned up…read moreafterwards. Showed up when they said they would ¹

The Spa Mover - Spa Accessories

The Spa Mover

(25 reviews)

These guys exceeded all of our expectations! We had a spa delivered curbside Saturday. After about…read morean hour of considering the possibilities on Saturday evening, we realized my boyfriend's buddies were certain to break the tub and likely to hurt ourselves if we attempted it. I called as soon as they opened Monday. Austen had a crew in the area and in 45 minutes, these guys were on it. 25 minutes later it was on the pad and Austen even gave me a few pointers as I was a new owner. Obviously, this quick of a response was partial perfect timing, but these guys were professional in both their service, knowledge & skill. I've saved the number for when I need another move or storage in the future.

Well I wish I'd be able to give the guys a better review but the truth is they don't answer the…read morephone nor return the phone messages or emails to even be able to use their service. I am a relocation specialist and have referred multiple clients to this place. I recently found out only one was successful at using their services. I have a large sized hot tub of my own that I needed moved from my current house that just sold , stored for 6-8 months and then moved to the new house when it was built. Figured I'd call the people I've been referring over the last year. After not ever hearing a response back, I called a few of my past clients and asked how their experience was with this place. All but one said they would have loved to use their services but never could get in touch with them. I was so embarrassed that I had provided them with a referral source that was unreliable. Spa movers - I highly suggest you start answering your phone to the people who are basically throwing money your way and will help keep you in business. Flat out not returning calls or answering phones is the biggest insult to a new customer and I can assure you I won't be referring future clients to you anymore..

Blue Haven Pools & Spas

Blue Haven Pools & Spas

(28 reviews)

After months of frustration, unfulfilled promises, and ongoing damage to my property, I've decided…read moreto share my personal experience with Blue Haven Pools and Spas regarding the construction and failure of my pool. Despite repeated attempts to resolve the serious issues -- including structural cracks, leaking, tile hazards, and damage to surrounding landscaping -- I've been met with delays, deflection, and blame-shifting. They don't bother to return call, respond in a timely manner and when I gave them a heads up that I will be publishing this video, they had the audacity to say that they will NOT be "extorted". But whatever they do in within the rights and outside their control. DOUBLE STANDARDS That they have a lawyer on their team to respond is a clear indication that they have done things wrong and hiding behind legal language etc. to run away from their responsibilities. The conveniently say they have put the claim to the insurer and they are waiting on them when they promised lifetime guarantee during their sales pitch which since then they have back tracked on. LIARS LIARS to the core This video documents: https://youtu.be/kjhQ_0ZdL7M The damages caused by Alkali-Silica Reaction (ASR) Ongoing leaks and dangerous conditions The builder's failure to honor their promises A timeline of my communication efforts The emotional and financial impact this has had on my family As a consumer, I have the right to share my honest experience -- not as a threat, but as a warning to others. If you're considering building a pool, watch this before making your decision. Transparency matters. Accountability matters. Please share this to spread awareness. #BlueHavenPools #PoolConstruction #ASRIssues #ConcreteCancer #HomeownerRights #ConsumerAwareness #HomeImprovement #PoolProblems #TexasHomeowners

Blue Haven built our pool in 2021. Four years later, it is cracking and losing water. When I…read morecontacted them, they said someone would come out, they never did. when I mentioned the leak and asked for a possible bandaid to help, they said theit hands were tied because of insurance. 6 months later, we had to pay out of pocket for a core testing, came back ASR. Also, experts determined the pool wasn't even built not structural built to industry standards. so now we had to dig out our pool and redo it out of our own pocket!!! BHP has lacked compassion and communication. Though our warranty stated life time warranty, it's a lie

Master Pools of Austin - Beautiful custom home with views of the courtyard pool from almost every room by Master Pools of Austin.#poolbuildersaustin

Master Pools of Austin

(28 reviews)

$$$

The gift that keeps on giving. When they remodeled my pool a while back, they cracked one of my…read moreskimmers -- which they acknowledge was their fault. They "fixed" it at their cost. What I'm unfortunately just now finding out is that the fix was nothing more than a temporary patch that's now causing other problems. They coated the inside of the skimmer including joint between the skimmer and pipe with epoxy, which also filled in all the threads that are used to screw in a standpipe or other equipment that is used to facilitate other types of pool maintenance and repair. Which brings me to today. I have a leak somewhere underground between my skimmer & my pump. The repairman I had out would like to simply to simply screw his equipment into the skimmer to pressurize it -- so he can then find the leak by listening with something like a fancy stethoscope. The problem is that because of the amateur repair job done years ago he cannot screw anything into the skimmer, nor he can any of his bladders seal because the epoxy job is all uneven and irregular. He has a plan B but it's not as easy and will cost more. Live and learn.

I would never build with any other pool builder again. Master Pools is the best. They stand…read morebehind their work and do amazing work! With other builders, you need to worry if they will be here when things go sideways, not Master Pools. Responsible, Dedicated, and detailed. Simply the best. Well worth the money.

Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

(13 reviews)

I entered the store and asked for 4 gallons of Muratic Acid. I was given a case and told it was 4…read moregallons of Muratic acid. I was charged 17.99 per gallon. When I checked the bottles I realized I was not sold Muratic acid but "Acid Magic" which is not the same and contains buffers and other ingredients I did not want in my pool. When I came back in the store to return the acid, I was told the "Acid Magic" I was sold was the same thing as Muratic acid. I said it wasn't, that it had other ingredients, and I also said I didn't want to overpay for something I didn't want. At this point the store manager became combative and tried to convince me that regular Muratic acid I wanted was the same as the "Acid Magic". He then said the regular Muratic acid was more expensive. When I said I'd like to simply exchange for the regular Muratic Acid he then refused. I'm assuming he knew at this point he was lying about the price and didn't want me to find out. After this, another worker seemed to calm him down a bit and eventually sold me the standard Muratic acid and processed the return. The "Acid Magic" was sold for $17.99 per gallon versus the standard Muratic Acid at $14.99 per gallon. In addition the "Acid Magic" is listed as "31.45% equivalent" whereas the standard Muratic acid is 33%. After I complained that I just had wanted what I asked for, and he didn't need to get upset, he told me to get out of his store, and that I "better run". He then followed me out of the store following me onto the sidewalk and getting up in my face in a threatening manner. I asked why he was threatening me and if i should call the cops, at which point he said "go ahead, you'll bleed more than me." For reference, the Acid Magic can cause problems with heaters because of phospates: https://www.troublefreepool.com/wiki/index.php?title=Acid#Acid_Magic

They kept my Polaris for three weeks I couldn't get any answers. It was a $1600 Polaris has broken…read more6 times in 2 years. They replaced the first one promised they would help again. Still holding out hope Antonio helps me out. As of now 3 weeks no working Polaris

ATX Pools - hottubandpool - Updated May 2026

Loading...
Loading...
Loading...