Oscar built a large deck in our backyard and did a great job. The process was quick and we got…read moreexactly what we wanted. I felt the price was fair. Communication was terrific. This was our first time working with a contractor and it was a great experience. Highly recommend.

I spoke with Oscar about replacing my patio cover. I chose another company to do the job, so my…read morereview is only based on my communications with Oscar. First with the good...Oscar was very responsive, which I appreciated. He came out to give me an estimate and was on time. He was very friendly and likeable. My concerns were over his professionalism and high-pressure tactics. First, I wanted the wood painted and he said no and "we are not painters" with a little laugh. He eventually agreed to it. Another concern was that he did not want to put his estimates in writing until the contract was drawn up. He was showing me contracts he had with a couple of his customers pointing out they were $50K and $80K deals. I did not feel comfortable with him showing me other customer's contracts. Multiple times he referred to these deals pointing the dollar amounts, which seemed odd I thought. Here's the final straw. He did not want to leave without a commitment. After he took his measurements, answered all my questions, and gave me multiple estimates, I thanked him and said I would give it some thought, but he didn't want to leave. I tried multiple times, but he just stuck around. It felt very awkward. He told me he would give me a discount if I committed that day. I told him I would let him know by the end of the day. Only three hours later, at 3:30pm, he was texting me asking if I made my decision.

The staff is courteous and provided a high quality proposal that delivered what we were looking for…read moreat a fair cost. We ultimately decided against the project due to it being a "nice to have and we might occasionally use" project.

Service was awesome and my deck is beautiful. I would recommend!!!…read more The price was fare.

If your looking for a great deck builder in Sa..Lone Star custom decks is the right place...they…read morewill build you a great deck...

Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

Great Concrete Slabe and Pergola, Patio Extension, but Room for Improvement in Communication…read more We hired 3:12 Custom Exteriors during the height of summer to handle our patio extension, and we are thrilled with the results. After reaching out to multiple companies for bids, Ryan contacted us after finding our info through Facebook marketing--kind of spooky, but it worked out! We quickly scheduled a meeting, and after discussing our needs, we had a solid plan in place. While Ryan wasn't the cheapest option, what initially stood out was that he was the only company to set the pergola's pillars on concrete pillars, ensuring stability. He also handled all of the electrical work, which was a relief since half the bids from other companies would've just referred us to outside electricians after the structure was built. Once the agreement was signed, it was a waiting game for the weather to clear up--Texas weather can be so unpredictable with heat waves and rain. The project moved at an adequate pace, considering the circumstances. Although I didn't interact with the concrete team due to my work schedule, I did meet the pergola build team, and their service was fantastic. We now love our backyard space more than ever! It's perfect for hosting get-togethers, and we spend most mornings and evenings out there. Before, we only had a small 10x10 patio that barely fit our BBQ equipment, so this extension has really transformed the space. My only critique would be the communication. There were brief periods of very poor communication with Ryan. Sometimes, I had to resend questions more than once and waited days for a response. When you're in the middle of a big project, this can add a lot of stress, especially when trying to plan and make sure appliances and fixtures are ordered on time. That said, the end result was fantastic, and we are very happy with the work and all the companies involved. I would still recommend Ryan and 3:12 Custom Exteriors, and I hope he considers improving communication to ease the minds of future customers during big projects.

For some reason yelp is not showing my initial post for Ryan Thurman and 3:12 Custom Exteriors. DO…read moreNOT hire this business. Met at Home & Garden show (reported this to them as well). Paid $5k to start, $5k for outdoor kitchen pieces (still haven't received $1.4k fridge, and then asked for another $7.5k after frame & gas work ($7.5k held for end). Work started in June 25, as of 13 Sept got lawyer involved. After initial post he reached out for explanation which was approved and he didn't contact when he said. I was told he has issues with multiple businesses and some folks have reached out to complain directly to me. Now with continuing work we are finding tons of mistakes and having to hire folks to fix it.

This is our second time working with Serview Home Pros, this time on more complicated project, and…read moreonce again, the service was fantastic. From start to finish, the team was professional, attentive to every detail and responsive to me as well as our pool contractor through the entire construction process. Their craftsmanship and commitment to quality really stand out as evident by the constant compliments we receive from our guests. It is rare to find a company that consistently delivers at such a high level - we would not hesitate to use them again or recommend them to others. Truly top-notch work.

Hiring Serview Home Pros for my back patio enclosure project was the best decision I made two years…read moreago. Gary and his team came multiple times before the project started to make sure all the measurements were correct, and all my requests were addressed. They are very good at communications and kept me updated on everything. The enclosure was done beautifully, and all the details were attended, they even installed a doggy door for my pets. During the first two years of my back patio enclosure, we have been enjoyed it every single day. We used the room as a multi-purpose room as gym, party room, homework/study room, dogs/cats sun-bathing room. They also installed an A/C unit and it made the sunroom a great place to be in hot Texas summer or cold winter. My friends gave it so many compliments over last two years. The patio enclosure held really well under all sorts of climates in the past two years. Serview Home Pros also provided me with great financial services. Shout out to John at the finance department for his professional support throughout the project and even after the project was done. I would like to recommend Serview Home Pros to anyone who would like to work with people who are super good at what they do and care about how to get the project done right.

This is the 4th year that I contracted with Texas Native Landscape (owned by Curtis Paris) to do a…read morenumber of requested jobs for me. This year as in the past years the quality of his work was outstanding and the cost of his work was very reasonable. Another important thing I look at when hiring a contractor is the friendliness and professionalism of his workers. This past week while doing some work for me one of his workers pointed out to me that he believed that there may be a water leak in my yard. As it turned out NBU had a water pipe leaking in the street in front of my yard, which I brought to the attention of NBU. I highly recommend anyone who is considering landscaping work to get an estimate from Texas Native Landscape and meet Curtis. I highly recommend them from my past experience with them. Dennis Repp New Braunfels, Texas

Not professional. Poor to no communication. Does not adhere to any schedule. Does not deliver what…read morewas promised.

Very good communication and service provided. Floyd and Richard have been professional and skilled…read morein the work they have performed for myself and my son. The major project was a somewhat complicated ramp we needed, and that turned out great. They also repaired my gate posts and knocked out a half-wall I needed removed and patched up. Thank you!

We were looking to get our patio screened in and got about 8 quotes. Most people just replied with…read morea number but Floyd ask for pictures and asked if we could speak over the phone. He was patient with us as we had many questions. We hired him and as you can see in the picture the screened in patio looks great. I definitely recommend him to anyone looking to get some projects done around your home.

We couldn't be happier with our experience with Timeless Sunsets! From the very first call to the…read morefinal walkthrough, the entire team was incredibly professional, responsive, and just genuinely easy to work with. Scott's design talent really blew us away--he took our ideas and elevated them into something even better than we imagined. The new deck and patio cover look absolutely stunning, and the added details like the custom storage bench made the space feel both beautiful and functional. What really stood out to us (besides the amazing craftsmanship) was how quickly everything was completed without ever sacrificing quality. The crew kept the worksite so clean and organized throughout the entire process, which we truly appreciated. If you're thinking about upgrading your outdoor space, don't even hesitate--Timeless Sunsets Decks and Patios is the way to go!

I used this company after obtaining several estimates for a covered patio, good value for what I…read morewanted. The service was exceptional from the initial call to the end. I would definitely refer to neighbors. Looking forward to using the rest of the Summer.