The Bearded Pool Guy was great (love the name too!). He came to my place soon after I called,…read moretrained me on using my existing vacuum system (which was what I needed) and was very patient in doing that.

Our former pool service retired, and sold the company, so we scrambled to find a new service. The…read moreBearded Pool Guy came highly recommended, so we decided to hand the maintenance of our pool over to RJ. It has been about six weeks, and we are very pleased. We thought our former company was good, but RJ is better! More thorough in cleaning, more knowledgeable about pools, water quality and equipment. We use our pool a lot, and it has never seemed so crisp and clear.

Ricky is professional, polite, and more importantly available for questions when not even my pool…read morecompany would answer my calls! He does a great job and is very competitive with his pricing! I'd definitely recommend him to service your pool! Great guy and great service!

I am beyond grateful for and pleased with the work that Rick has done for us this weekend! Our pool…read morehas been neglected for about 8 years and needed some serious help. Rick went above and beyond to get this done for us this weekend, all by himself. He was great about keeping me updated on progress and keeping the price reasonable.

CT definitely knows what he is doing. One of the most important things a business can do these…read moredays is show up when they say they will. He did. Actually he was a little early and texted me. My pool was pretty messy with that mustard algae and he vacuumed it all out and cleaned the steps. Considering what he accomplished, the price was reasonable and I have texted him since for some maintenance advice and he had a quick response. I highly recommend this service.

CT was great! Very quick, thorough and nice. He was able to schedule me for the following day. I…read morewould highly recommend!

We pay for the annual warranty which is not inexpensive. Since COVID, we have been experiencing a…read moredecline in service. Our Polaris hasn't been working well for a least a year and we had 3 or 4 visits about this concern. We have yet to get to the root of the problem and a sense of urgency seems to be lacking. The last service call we had, the guy told us he would order some new 'tires' and have them delivered to the house so we could replace them. I would assume that if I replace parts in my Polaris, that might void my warranty? I've spoken with the service manager but haven't felt like Zars is giving the level of service they used to.

From the owner: Keith Zars’ second location in New Braunfels stands as a testament to their unparalleled expertise…read morein custom luxury pool construction. Nestled amidst the scenic beauty of this vibrant Texas city, this new venture showcases Keith Zars’ commitment to creating captivating aquatic retreats that redefine luxury and relaxation.

Terrific! Called around for some quotes and availability to help me with an algae problem and these…read moreguys were on it! Came out the next morning, got the job done, then came back the next day to be sure everything was good. Totally professional, very helpful, and a great price. Highly recommend!

Great follow-up and did a great job. I would recommend them to anyone looking for reliable and…read moreprofessional service

Excellent on time service giving true diagnosis and arranging for equipment pickup and rapid…read morerepair. Very pleased.

From the owner: An oasis of calm maintained to perfection; enjoy clean, clear waters all year long with us by your…read moreside.

The staff was following all recommended safety precautions during this COVID-19 situation. Amanda…read morewas very helpful through our purchase of our hot tub. The moving company was excellent...came two days early and 2 hours before they were scheduled. We had a few minor issues that Amanda handled immediately. You can't go wrong with this great team. BTW, if you buy a hot tub, you get a really nice welcome present as well.

They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

American Spa and Pool - Pentair Warranty Service…read more Dale from American Spa and Pool is fantastic. My wife and I always have a great experience whenever he handles our Pentair warranty service. He's friendly, professional, and gets straight to work. His knowledge of Pentair products is outstanding, and he consistently diagnoses issues correctly the first time. I appreciate that he explains the problem, answers my questions, and doesn't mind me watching him work. He kept me informed throughout the entire repair process, which gave me total confidence in the service. American Spa and Pool continue to deliver excellent support, and Dale is a big reason why I highly recommend them.

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

This is the company that came out to the house a couple weeks ago. I was able to get the green…read moreout/settled, but for the life-of-me I could not vacuum up the dead algae. So frustrating. Bam was able to come out quickly, vacuumed, and actually took the time to walk me through setting up the chemicals and helped me figure out a cleaning/shocking schedule that will keep us in track for the summer. If you have pool questions, look them up!

From the owner: Owner and operator *…read more"I excel in delivering top-notch service to ensure customer satisfaction." * "I'm passionate about delivering high-quality work that meets the highest standards." * all my work speaks volume, and I have great prices!! * maintain pools, plaster , equipment repairs