We primarily worked with Kevin on our project to replaster, re-cope, and re-tile our pool. Kevin…read morewas extremely knowledgeable, resourceful, and flexible with our needs. He made great recommendations, met with us at the warehouse to pick out exactly what would be used for the job, and was very communicative throughout the process. Kevin's team was very thorough and some of the most hardworking contractors we've ever worked with. They began work a few days after signing with the company and worked day in and day out until the job was complete. With weather factored in, our project took a little over two weeks. We couldn't be happier with the outcome!

We were thrilled that we decided to use Clear Solutions! Kevin and his team went above and beyond…read moreduring the resurfacing of our pool. Kevin oversaw the work and was available whenever needed. We looked at a lot of different companies and had a lot of quotes, but in the end Clear Solutions was the clear choice. Great service, solid value, and outstanding outcome. They went above and beyond, even helping us fix the filter pump and did a special install on our basketball hoop. They also did a great demo on the wall of our baby pool, to convert it into a sun shelf. Kevin even came over after the job was complete for a full week, when we were out of town, and did everything to make sure the plaster and filter were fine. Without hesitation, I will recommend Clear Solutions and Kevin to all my friends in the future. Kevin and his team made our 30 year-old pool look new again. We are delighted!

Pump motor died. Called my home warranty company and they sent Ken from Alamo Pool & Spa. Ken…read morediagnosed the problem, pulled the motor and replaced. Ken knew what he was doing and Chris (owner) was always good at returning phone calls.

First off, I do not like to review poorly but this one has bothered me. We hired Chris to help us…read moreget our pool back in good condition; I admit it had been neglected for a while but he took on the project. He came out and looked at the project and agreed to replace the entire filter mechanism and repair the Polaris. This is where it becomes difficult. He did not show back up and would not answer calls nor respond to texts. Finally, after weeks, he answered and said he had been busy moving. We were patient and waited for him to get thru that. Fast forward, he comes out and sells us a "slightly used" filter because he had replaced it for a larger one for another customer. He sold us on its reliability and assured us he would maintain it serviced. He installed the new machine (tossed and left the old one aside), he worked on the Polaris and was paid what he charged. Again, he didn't come back. We called and texted to no avail because the Polaris is NOT fixed. Now, the filter he sold us has to have all of the panels replaced because they were not good to begin with. We hired someone new now and have spent the money AGAIN to do what he promised and did not deliver. I do not recommend this pool service at all.

Excelente service, Steve is very professional and knowledgeable. The price was reasonable and…read moredefinitely the best I could find being from a small town. He cleaned the pool and changed the damaged pool pump I totally recommend Steve for your pool repairs

This company did a great job sandblasting my glass tile. They are professional and clean up after…read moreleaving . I have used them before and they have done good work for me.

"A full service pool contractor operating in San Antonio for more than 30 years specializing in…read morecustom pools and spas. Licensed, Insured, and Bonded. Sanchez Pools has built and design over 1000 pools in South Texas since 1987. In San Antonio TX, the longest most trusted company is Sanchez Pools. We provide pool resurfacing, pool repairs, pool cleaning, custom building, designing, pool remodeling, equipment and supplies. Contact our pool design team in San Antonio TX today ."

Excellent on time service giving true diagnosis and arranging for equipment pickup and rapid…read morerepair. Very pleased.

From the owner: An oasis of calm maintained to perfection; enjoy clean, clear waters all year long with us by your…read moreside.

Recent repair done properly. Some issue with communication and timely completion of work. Job…read morecompleted satisfactorily.

Service is what you would expect from a solid company operating off a franchise template. Doug was…read morea cool guy when we first started our contract with ASP, well, he was a cool guy throughout. I ran through a litany of technicians as ASP struggled to find reliable help, which is a common problem most businesses have. I have been contemplating dropping ASP for months now as their efforts to keep my pool clean on a bi-weekly schedule were increasingly easy as my wife and I shouldered the heavy lift by daily maintenance and adding chemicals as required. The final straw was over the last visit in which chemicals were not added when three tests confirmed that I was out of chlorine, and a lack of a prompt response. This was due to the company getting large enough that the owner can't keep up with customers texting him directly, which I had. So all in all, a simple misunderstanding, however we are leaving due to a lack of need for this service, not due to the service which I have always found satisfactory. I would/ will return to ASP should the pool care become more than I can provide.

Sonny and the team from South Texas Pools did an amazing job updating our pool. Their pricing was…read morefair and clear. They began the work on time and were very professional through the process. We added to the project at a couple of points and they accommodated our requests. We will definitely use South Texas Pools again.

To be honest I've never written a review before but unfortunately I feel like this the only…read moresolution. We got our pool tile done in April, a week after the grout cracked around the whole pool. They put more grout on top on the cracked grout. Then it cracked again and I was promised it would get fixed back in May and it is now almost July. There is grout dripping down the tiles, and grout left inside of my pool. The pictures I attached are what it currently looks like. After multiple times of reaching out I'm pretty they sure ghosted us and never intend to fix it. Not mad just disappointed at the work we got for the money we spent.

SUNRAY POOLS -- ZERO STARS IF I COULD…read more If you care about your pool, your money, and your sanity -- stay far away from Sunray Pools. Here's what happened: * Their tech came to my house, couldn't close my filtration capsule, and decided to hit it with a rock (yes, a rock!) to force it closed. * He broke it. * I caught the entire thing on video. * He called the office, admitted what he did, and they told him to leave -- without fixing anything. * He left my pool OFF and just drove away. When I called the office, I got Justin -- the owner's son. He was dismissive, rude, and acted like this was no big deal. He didn't care that I had proof on video, didn't apologize, and didn't offer a solution. To make things worse, he admitted they never noted in my account that I have a saltwater pool, even though that was the first thing I told them when I signed up in June. So now I'm left with: * Damaged equipment * A pool that was shut off * A company that refuses to take responsibility Sunray Pools is unprofessional, careless, and completely unreliable. There are plenty of pool companies in San Antonio -- don't waste your time with one that will make your situation worse and then pretend it's not their problem. RUN. Your pool (and your wallet) deserve better.

After 45 years in business you'd think they were pros. WRONG! They threaded the filter housing unit…read moreon incorrectly. Yes it can happen, I understand. So it's threaded incorrectly, gets stuck and guess what his genius way to get the treads unstuck?? A rock. Yes a rock. He grabbed a huge rock from the yard and pounded on the housing unit to fix his "honest mistake". A rock ! He used a rock !! Come on. Do better. 45 years in the making and you're providing a service like this. No you haven't fixed it so don't reply saying you fixed within 24 hours. This company is trash. The owners son is rude and hatful. Turns things around on the owner. Take your money somewhere else. And the owner of the company will soon reply below as if it's not a big deal. Take your money somewhere else people. This company is a walking joke that uses rocks as Tools.

We have been in the pool for several months since completion and I wanted to thank the KZP team for…read moreaddressing things. No real big issues and the pool has been a added pleasure for sure. However there are some updates minor things that have occurred since we have been swimming: 1. A pipe cracked after the cold weather and even included the actual pipe for connecting the hoses to it. (Replaced entire components free of charge since having the LLSP coverage/1year warranty-highly recommend!!! 2. The vacuum was not suctioning well-replaced connection and took out extra weights for water tube for vacuum (last week) 3. Pool light flickering-came out to fix right away 4. Assisted with calcium build up-told me what to buy and showed me what to do 5. Check the auto fill due to overfilling-came right out to fix The only negative I have is when doing the quarterly LLSP I haven't seen a report for quality of items, chemicals added, updates on what they've done. However, the last visit with the female and male personnel (last week) were outstanding and was showing me everything in addition to addressing concerns. I appreciated them doing this and hope they get made aware that they did a great job! Overall experience with KZP has been great! No complaints and don't regret any decisions made by going with this company...true to word every step of the way! Yes, may not be cheaper than others but please review the "quality and warranties" when reviewing the contracts. Definitely do some research prior to signing, learn which equipment is one versus another, structuring of the pool (pipe installed) etc. Understand the reputations of companies, Ie, Houzz app, BBB, google reviews etc. We plan to renew warranty as we have had several things happened and want to be covered as we have experienced great service for getting items addressed and can only imagine the cost if not covered.

Love my pool but absolutely hate their service! It is impossible to deal with one person, get items…read moreresolved in a timely manner, etc. in addition, the price on one service went up 25% YOY and nobody follows up! I also purchased a pool cover and one of the benefits supposedly was that they were a one stop shop for needs post build. Well I just tried to get an annual maintenance scheduled and apparently they don't do that and advised I needed to go directly to the manufacturer. And the LSPP program - I have no idea what I am paying for, so many exclusions and am at my wits end!

Owner operated and ran until a year or two ago. Routine maintenance for DE filter or heater was…read moreaffordable with trip costs calculated in and very reasonable. A recent DE Filter cleaning went up 20% or so in cost but was done well. A second issue was an H5 Hayward heater fault that was a follow on visit, after multiple reschedules, they finally showed up and charged about $110 for 15 minutes to tell me it had to be replaced or a bundle of cash to maybe fix. They had to return a Polaris 360 also in the same visit which I accommodated for two weeks. I'm running it now and hopefully it was worth the $80 to fix, $10 more than the quoted price. I'll be finding another pool service company and will not use them again nor do I advise you to do so. Cash first, service maybe.......

Texas Sun has been caring for our pool for 4 years. They're responsive, reliable, and thorough. I…read morefound them and transparent and honest when asked for advice about repairs or upgrades--will share what we need versus what can wait and won't try to upsell. Would definitely recommend!