Update Review: We have been using this company for over a year now. Nothing but the best!…read moreCommunication is great and consistent. Goes above and beyond to assure that our pool has everything required to function year round. Goes out of his way to remind us how to care to our pool during extreme weather and answer any questions we have in a timely matter!

was going to give them a try but they don't come out and look at your pool and discuss what you…read moreneed....they ask you to send a photo of your pool so they can quote you....Nah...want to meet the people I'll be letting into my back yard...not to mention referring them to the other neighbors who have pools....Yeah, i'm old school, like to do biz face 2 face Yes, i'm sure. *please note, this Yelp account is very old. I'm in San Antonio now, not Westlake Village. Here's your response when I filled in your contact form: Team Sneth support@sneths.com Tue, Apr 15, 6:52PM to me Hey Steve, I typically give quotes over the phone. Can you please send me a picture of your pool so I can give you a quote? You can text it to 726-228-0680 if it's easier. Thanks, Team Sneth Steve Hange stevehange@gmail.com Tue, Apr 15, 7:14PM to Team no, thanks..i prefer to meet the person i'm doing business with but if that's not your business model, no problem, i'll pass

Very helpful and super responsive to my calls. Customer service is a priority and it shows.read more

Ryan our technician does a thorough and excellent job cleaning our pool. He pays attention to the…read moredetails. Have been with Poolie a few years-very satisfied

WOW! Have used Cody and his team for a few projects now and continue to be SO impressed! This was…read morethe largest job we've done with him to date and I wish I wouldn't have waited so long because they did a FANTASTIC job for a very fair price! They removed all the calcium build up around the pool, grotto & slide, fixed some cracking grout near the slide and along the back of our slide and then repaired and fully restrained the slide. Looks absolutely incredible! Highly recommend Cody & his team! Will continue to use him for all of our pool projects! :)

We're first‑time pool owners, and Bailey has been incredible from day one. She answers all of our…read morequestions with patience, helps us understand how to properly care for our pool, and truly goes above and beyond. She even checks in during freeze warnings to make sure our pump is running. Her support has made pool ownership so much easier and far less stressful. Highly recommend!

BY FAR THE BEST POOL CLEANERS IN TOWN!…read more Seriously, if you need help with anything pool related Poolgala is your company. From the initial phone call to Tim showing up that same day for an in home estimate, everything was perfect. I shopped around for ages trying to find the right company and not only were they the most affordable but they were also the most professional and knowledgeable. Please don't waste your time shopping around. Call Tim and his team now!

Misleading information. Do not recommend using this company. I was first told that I would have a…read moremonth free to try out their services. They ended up charging me within 2 weeks. They missed one day because my gate was locked with they normally come in the morning but they came one afternoon. I wasn't home to unlock the gate. Tim them proceed to tell me this could have all been avoided if I left my gate unlocked. He offered to come later that week and did not come because "their schedule was full". When he came the following week he said he could not service the pool because the water level was too low, then he proceeded to tell me that he will have to come back and charge me $150 for having to come back and additional charge for any chemicals they add to the pool. I then asked him if he wasn't able to come back last week how does he know he will be able to come this week?? This was the problem that was caused because they didn't return any other days the previous week. I verified information from our text conversation and told him I no longer wanted his service at my residence. I feel if there is a problem a solution could have been made but he was not wanting to work with me on this matter. But offered to charge me more money to fix the problem. I also want to add that he stated I got a refund and I have not. No message came from him to verify to me that I was getting a refund. I did not neglect to include this, the information was not given to me.

So where do I start? We called a dozen different pool companies including the ones who built our…read morepool it took them two weeks to come out. Call John got a call later that day he said if my pool guys don't fix it to let him know I did. He came over ran the same test that the other guys did and determined completely different things which made total sense Gave me a quote a real reasonable quote a fraction of what the other guys would've charged did the work stop the leaks 100% satisfied if you have a pool problem call John

John fixed a large crack in our fiberglass pool, and also resurfaced and painted our pool! I am…read moreextreamly satisfied with the great work he and his crew did. They were professional, and the price was very reasonable! I am thankful they could come give me a quote so quickly, as I had contacted a few companies and I didn't hear back from them. By the time I heard back from other companies John was already working on my pool. If I ever need pool work done again I will call John!!

Highly recommend Ricky J's pool cleaning services. He maintains a weekly, consistent, reliable…read moreschedule, does a good job cleaning the debris out of my pool, and maintains the chemical requirements. My pool is sparkling after the service! He's always willing to answer my questions and allay my concerns when the pump is "making a funny noise". He's great at communicating, always answering my texts within the hour, and when he rarely is going to be on vacation, he gives me a heads up a week in advance. Recently texted me when he noticed a few tiles that were coming loose and let me know that he could recommend someone to fix them. Rick is very professional, friendly, and helpful. Will continue to use his pool services!

Ricky is professional, polite, and more importantly available for questions when not even my pool…read morecompany would answer my calls! He does a great job and is very competitive with his pricing! I'd definitely recommend him to service your pool! Great guy and great service!

Jeff is so friendly, his prices are reasonable. He's reliable and efficient! I definitely recommend…read moreJeff!

Unreliable, spotty service. Never took 2min to look at equipment. Chemicals never balanced. Filter…read morenever cleaned. Opened it up and it was green! They text us for payment after monthly invoices paid on time. Pay a few more bucks for someone that offers service.

THANK YOU! THANK YOU! THANK YOU! Not only did they bring my…read morepool back to life but he explained the do's and don'ts. Signing up for regular maintenance was super easy and within my budget.

The Good: The…read moreservicers/pool technicians are thoughtful, thorough, and helpful and do a good job maintaining the pool. I was on a weekly service plan, and the service was smooth other than the summer's heat. Note: In the summer heat or if you have lots of use during the summer, you will need to shock or add chemicals yourself. They don't make return visits in between jobs. The Bad: Service is inconsistent. 1.) Setup on a Tuesday, all good until the techs don't show up, and then you'll have to ask what happened, and you'll be on a new schedule. My schedule changed more than four times in 6 months. 2.) When it rained, and I called to be rescheduled, the GPS Onwer said there are five weeks in a month, and they only do four services. He was short on the phone and said they would take care of it next week. I ended up servicing the pool myself Communication is inconsistent. This is not a proactive service. The customer must probe on what is happening around service or questions. Be careful what is said; the owner is sensitive and short in temper and may not know what the tech is doing. No Ownership / Accountability for Issues. If you have an issue, you will not get a resolution. 1.) I gave a technician a Psyclone Filter Cleaner; he said the owner would give me a discount/credit on my bill; when I asked about it, the owner did not know and said that he fired a technician; it must have been him. I lost a filter cleaner ($300), and the Owner did nothing. 2.) I was on holiday for 3 weeks, and I returned to the house and found the pool pump running with no water circulation. The pump plumbing was so hot I estimate the pump had been running 8 hours a day for at least a week. If you look at the pics below, you can see the technician crushed the white internal filter tube when re-installing the filter cartridge. I took pictures, fixed the issue, and emailed the owner what had happened and that I would hold his company accountable for any damage. The GPS Pool Cleaner Owner showed up at the house, and I showed the owner what happened to the white tube and that the heat of the pool pump without water damaged o-rings in a cross pipe that is now leaking. He stated that I threatened him because I asked him to be accountable for the services that I pay him to provide. The Owner of GPS Pool then used unprofessional language telling me how old the equipment was, I had terrible pools, that they have problems, and that any problem was not his responsibility. He fired me as a customer and refused to hear any further explanation. Oh yes, he did try to blame everything on a technician he fired. I asked when he was fired with no response. I have video footage from May 11th - May 14 that shows the GPS pool technician servicing on May 11th, and on May 12th, you can see the pump slowly losing power and eventually not producing any filtering by the end of the 12th. By May 13, the pool was no longer filtering. How can he say it's not his fault when the evidence is overwhelming, and his tech was the last to service the equipment? I will be posting to YouTube soon. In short, don't expect any resolution; pool owners, beware.