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Pool Concepts

3.8 (32 reviews)
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Updated 3 months ago

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Services - Pool Concepts

Pool chemical testing and balancing

Pool cleaning

Pool draining

7 More Services

Pool inspection

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

Pool winterization

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Recommended Reviews - Pool Concepts

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Reviews With Photos

We love our Pool Concepts pool/spa!

Building a pool was a big decision for us however, we have been so happy that we decided to build with Pool Concepts! In the beginning they were so up front with everything from timelines, expectations, and their commitment to making our dreams a reality. We knew when we started the process it was crazy due to COVID. We had to be patient because of supply and demand issues but again we were thankful that it was all discussed up front so when things came up we felt totally prepared. We absolutely love our pool and spa! The design is perfect for our family and our needs. They truly have made our vision and dreams a reality! We get so many compliments on the details and workmanship. They truly have thought of everything to make sure our pool is not only beautiful but safe for our family! We will enjoy it for years to come! THANK YOU Ordaz Family!

So I would love to give 5 stars but unfortunately I have been building my pool for the last 6 months and we have been sitting at gunite since February. I was initially scared to leave a review since my pool is not completed but I'm frustrated due to the lack of communication with the superintendent Joe. The building process has been great up until now. The plans were done perfectly but here we sit waiting! I was told it would be done by April, then May and here is June! Crazy thing is we started this process in December! I know we have had tons of rain and even snow but it is super frustrating when the subs only come out for half days! I'm really just over it at this point! I'm just over being disappointed every time they say it will be done and no work is completed.

Pool Concept is awesome!  Thanks George & Dre & Team!
Marc V.

Pool Concepts was amazing. I've worked Air Force construction for over 20 years so know the difference. Did a ton of research and received full designs from San Antonio's Big 4 pool contractors. Pool Concepts had the best design, most competitive pricing and an outstanding construction crew that was responsive throughout the entire process. George is an incredible designer that masterfully solved some significant elevation challenges we had and Dre the construction site lead was always on top of it, responded immediately to questions and always followed up. After 2 months of using the pool I have to say from design to construction to using it, everything went flawless. Would recommend Pool Concepts over any other San Antonio pool builder in a second! -Marc

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5 months ago

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10 months ago

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1 year ago

Amazing professsionals! They really know what they're doing and they were always ready to answer any questions! Thank you Pool Concepts!

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1 year ago

Beautifully designed pools and very well built. A family owned business that takes pride in every project and stands behind their work.

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2 years ago

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2 years ago

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Marissa O.

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3 years ago

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4 years ago

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5 years ago

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6 years ago

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4 years ago

Chris Freeland is an amazing designer! Very creative and showed what we never knew we wanted!!!

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4 years ago

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5 years ago

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4 years ago

Pool Concepts built our pool three years ago and it has performed superbly. High quality construction and service. Highly recommended!

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4 years ago

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8 years ago

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Ryan O.

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4 years ago

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8 years ago

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10 years ago

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5 years ago

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8 years ago

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10 years ago

Had an appt for 1pm today and they never showed up!! Guess that's a good thing we found out now. Won't be using them!

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10 years ago

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8 years ago

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13 years ago

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11 years ago

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Review Highlights - Pool Concepts

From the very first day when we were getting quotes, Jason came out to our home and and started working on a design, with our budget in mind.

Mentioned in 6 reviews

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Pool Concepts - poolservice - Updated May 2026

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