Gary Pools installed our pool 20 years ago. They have serviced it since that time. We are still…read moreenjoying quality service today keep listening to your customers. Blessings abundantly.

Fulton provided excellent customer service. He's one of the best technicians that we have…read moreexperienced.

Disappointed and Frustrated - Would Not Recommend…read more In 2023, Gary's Pool and Patio installed our pool. While the initial pool installation went smoothly, nearly everything that followed has been a huge disappointment. They recommended a subcontractor named Frank to handle the concrete, coping, and installation of three water sheers--this was a major mistake. The concrete work is wavy and has already started cracking. The pool drain is so tight that it's nearly impossible to remove for cleaning. The cool coat applied was so thin that within just a few months, the base texture and color were showing through. Even worse, the $1,800 water sheers are unusable because they leak. Within the first year, the pool pump had to be replaced. The sand filter leaks. I've been reporting an ongoing water loss issue--200 to 300 gallons weekly, even through the winter months--and despite sharing results of a bucket test with Gary's, I've received no response or assistance. No leak detection, no follow-up--nothing. The Cool Coat had to be completely redone, but neither Frank nor Gary's Pool and Patio would stand behind their workmanship. I asked Gary's to price match the Cool Coat, and they came back $175 higher than other vendors. Financing was also a headache. We caught them overcharging us--an obvious billing error that we had to point out. Toward the end, they wanted us to send them the remaining loan funds (around $5,000) and promised to reimburse us. This raised serious red flags, and we were told, "We do this all the time," as if that should have reassured us. "Pool school" was a joke. We paid to learn how to operate and maintain our pool, yet we were never taught how to set up the lighting programs or salt generator. I had to contact Pentair directly to figure it out myself. Bottom line: Gary's Pool and Patio provides decent service until the final payment is made. After that, you're just a number. We do love having a pool, but if we could do it over again, we'd choose a different company. Don't get swayed by the promise of a lifetime shell warranty or quick installation times. Do your research--Gary's Pool and Patio is not what they appear to be.

Awesome company! Very professional experience from sales to installation of our pool. Staff is very…read moreexperienced and knowledgeable!

Pinch a Penny Pool Store, I can't say enough about the fantastic experience I had! From the moment…read moreI walked in, the staff greeted me with warm smiles and a willingness to help. Their customer service is truly exceptional; they take the time to listen to your needs and provide personalized recommendations that make you feel valued. What impressed me the most was their pool service. It's absolutely over the top! The team is knowledgeable, professional, and clearly passionate about what they do. They went above and beyond to ensure my pool was in perfect condition, and their attention to detail is unmatched. If you're looking for a pool store that combines excellent products with outstanding customer care, look no further than Pinch a Penny. I highly recommend them to anyone in need of pool supplies or service. They've definitely earned my loyalty!

These guys are good, real good. Raul and his team are flexible and can respond quickly when needed…read more I highly recommend giving them a chance to take care of your pool needs.

Family owned business. I've been loyal to Pinch A Penny since living in Florida. Phil and his wife…read moreare nice to talk to. Very knowledgeable on equipment. Moose Out

Pool Service is suspect at best, the franchise we had service our pool initially provided…read moresatisfactory service, however when the work required was more than a 5 minute job the service was very unsatisfactory. The franchise owner did not what to accept responsibility for their horrible service. The service personnel in collaboration with the franchise owner lack integrety and neither is customer service driven, skimping on chemicals and providing many excuses for their lack of service. Very disappointed customer, so much so we fired this company and went with what is currently a service provider that cleaned up the mess left by Pinch A Penny and now has our pool sparking clean! We DO NOT recommend Pinch A Penny pool service, buyer beware.

Exceptional Experience with Denali Pools!…read more We couldn't be happier with our experience with Denali Pools. They completed our pool this past February, finishing right on schedule and without a single issue along the way. From start to finish, the team was outstanding. Our designer/salesperson, Chandler, was wonderful. He listened to our ideas and brought them to life with a design we absolutely love. A special shout-out to our project manager, Katelyn, who was amazing. Her passion for her work is evident. One of the best things about working with Denali is their commitment to communication; they kept their promise to reach out EVERY. SINGLE. DAY. We were never left wondering about the status of our project, regardless of whether work was scheduled for that day. We are 100% pleased with the final result and the entire process and would hands-down recommend Denali to anyone who is looking to have a pool installed.

Rating a pool company isn't easy, there are good days, great days, and other days. In the end…read moresubmerging into your exact dream, knowing they captured exactly what you wanted is basically all that matters, Denali did that for me. The personnel who helped design it Grant, track numbers Jackie, and the most important person your project lead Katelyn were super wonderful. However, Katelyn did the most to quiet my nerves and keep me informed... she was stellar.

Tony and Carl have been great at keeping my pool running smoothly and keeping it crystal clear…read more Fixed anything broken right away. Great team.

Late to appointment, drove like a idiot almost hitting my car in the street, very disrepectful…read more Wanted a pool install, and he was forceful in telling me what he thinks i should get, not what i want.

Let's just say my pool is a lot happier since I stopped pretending to know what I was doing…read more Highly recommend Nick!

STOP! Call references and talk to the customers first before signing with this company. I have been…read moredealing with this company since the beginning of September when we hired them to blast away the calcium from the tile around our pool and to re-level our sandstone rock where our spa spills over a rock waterfall into the pool. They sent one guy out to pull the rock, put it back in place but failed to put it back where the water flowed over the rock surface evenly. The next day Sept 3, a guy showed up to remove the calcium but did not complete the job so now I've got to drop the water in my pool again for him to come back on October 6 to do it again. My pool still is full of mortar, grout sand that this company expects me to run through my system to clean the pool! Aaron, the manager that I have been dealing with has yet to come out and assess the situation himself. His calls and text give only empty promises and lies and no fixes to this mess. Tomorrow I will be calling the Better Business Bureau and the owner to deal with this headache. This company is quick to take your money, but they do not stand behind the workmanship or fixing their problem. So very disappointed! After two weeks of being patient waiting for them to fix the problem, my patients are gone!

I highly recommend Elliot and David and Sand Dollar Pools... they helped us with our plunge pool…read moreinstallation from start to finish. If you are looking for a reputable trustworthy company for pool installs you won't go wrong with these guys! They have also been incredible with normal follow up questions. Thanks again Elliott and David!

Great guys to work with. Helped me out with my robot that was acting up. Will definitely be a…read morerepeat customer!