ETA: Fossil Creek has stood by their warranty. Please, if you live away from Spring Branch, just…read morewatch the timing of installation. Other than that, we're very happy now with our pool.

Amazing! Such kind folks doing great work for the community! Great communication, and well trusted!read more

Let's just say my pool is a lot happier since I stopped pretending to know what I was doing…read more Highly recommend Nick!

We had them redo a concrete slab, add a fireplace, pergola and redo the spa area. The pergola and…read morefireplace are not centered and the concrete is falling apart where the pergola was placed. This was all due to poor planning of the project manager and my fault for believing that they would fix it. We have been dealing with for over a year and they have not done anything but delay fixing it by putting band aid fixes over it.

Disappointed and Frustrated - Would Not Recommend…read more In 2023, Gary's Pool and Patio installed our pool. While the initial pool installation went smoothly, nearly everything that followed has been a huge disappointment. They recommended a subcontractor named Frank to handle the concrete, coping, and installation of three water sheers--this was a major mistake. The concrete work is wavy and has already started cracking. The pool drain is so tight that it's nearly impossible to remove for cleaning. The cool coat applied was so thin that within just a few months, the base texture and color were showing through. Even worse, the $1,800 water sheers are unusable because they leak. Within the first year, the pool pump had to be replaced. The sand filter leaks. I've been reporting an ongoing water loss issue--200 to 300 gallons weekly, even through the winter months--and despite sharing results of a bucket test with Gary's, I've received no response or assistance. No leak detection, no follow-up--nothing. The Cool Coat had to be completely redone, but neither Frank nor Gary's Pool and Patio would stand behind their workmanship. I asked Gary's to price match the Cool Coat, and they came back $175 higher than other vendors. Financing was also a headache. We caught them overcharging us--an obvious billing error that we had to point out. Toward the end, they wanted us to send them the remaining loan funds (around $5,000) and promised to reimburse us. This raised serious red flags, and we were told, "We do this all the time," as if that should have reassured us. "Pool school" was a joke. We paid to learn how to operate and maintain our pool, yet we were never taught how to set up the lighting programs or salt generator. I had to contact Pentair directly to figure it out myself. Bottom line: Gary's Pool and Patio provides decent service until the final payment is made. After that, you're just a number. We do love having a pool, but if we could do it over again, we'd choose a different company. Don't get swayed by the promise of a lifetime shell warranty or quick installation times. Do your research--Gary's Pool and Patio is not what they appear to be.

Awesome company! Very professional experience from sales to installation of our pool. Staff is very…read moreexperienced and knowledgeable!

I've worked with clear blue since they were across from H-E-B on 46 in Spring Branch. New location…read moreis on 306 just off of 281 N. Very helpful and responsive every time. Recently replaced a multi- port valve for me. Did a great job at a reasonable price!

These people wouldn't even come by, wanted me to sign a contract first. Then when I wouldn't…read morewithout knowing fee or them laying eyes on our pool they blew me off saying they had too many jobs and not even employees. Pretty obvious the kind of company they are. Stay away.

When Bawb and I decided to get a pool built I started looking for pool builders to interview and…read moreget quotes from. I searched using the internet and reading reviews. I had recently had some friends have pools built so I did meet with one of their builders. After Zak came out to meet with us to talk about what we had in mind, it was their business to loose. Zak came up with some great ideas and he seemed very knowledgeable about the permitting process here in New Braunfels. He knew of one of the other companies I was waiting on a quote from and very honestly told me his company would probably be higher. He explained some of the reasons why which all made sense to me and seemed legitimate. When meeting Zak I felt this was a local company that knew what they were doing, had their own crews and could be trusted. Pool builders are normally ranked somewhere between accident lawyers and software salespeople. Just a joke. All said and done our new pool is in and more beautiful than the design Zak had created for us. The project stayed on schedule and their crews were very skilled, respectful and cleaned up after them selves. This company is top notch and I highly recommend using them. I could not be happier with our new pool!!

Watch out for this con man! Installing pools and the mistakes he makes doesn't get fixed. The…read morerelationship starts out good when he promises the world. By the time the pool is installed, we were unhappy with the work and he was a jerk.

Pinch a Penny Pool Store, I can't say enough about the fantastic experience I had! From the moment…read moreI walked in, the staff greeted me with warm smiles and a willingness to help. Their customer service is truly exceptional; they take the time to listen to your needs and provide personalized recommendations that make you feel valued. What impressed me the most was their pool service. It's absolutely over the top! The team is knowledgeable, professional, and clearly passionate about what they do. They went above and beyond to ensure my pool was in perfect condition, and their attention to detail is unmatched. If you're looking for a pool store that combines excellent products with outstanding customer care, look no further than Pinch a Penny. I highly recommend them to anyone in need of pool supplies or service. They've definitely earned my loyalty!

These guys are good, real good. Raul and his team are flexible and can respond quickly when needed…read more I highly recommend giving them a chance to take care of your pool needs.

We just had our swim pool and spa completely resurfaced by Chris of Alamo Pool and Spa. Chris gave…read moreus his proposal, good fair price, good value. He did everything he said he would do, and more. They completed our 30' X 15' pool and spa in one week. Amazing, non stop. All of his workers are very excellent, professional, and friendly. Chris has integrity. Beautiful installation and service. We recommend Chris.

First off, I do not like to review poorly but this one has bothered me. We hired Chris to help us…read moreget our pool back in good condition; I admit it had been neglected for a while but he took on the project. He came out and looked at the project and agreed to replace the entire filter mechanism and repair the Polaris. This is where it becomes difficult. He did not show back up and would not answer calls nor respond to texts. Finally, after weeks, he answered and said he had been busy moving. We were patient and waited for him to get thru that. Fast forward, he comes out and sells us a "slightly used" filter because he had replaced it for a larger one for another customer. He sold us on its reliability and assured us he would maintain it serviced. He installed the new machine (tossed and left the old one aside), he worked on the Polaris and was paid what he charged. Again, he didn't come back. We called and texted to no avail because the Polaris is NOT fixed. Now, the filter he sold us has to have all of the panels replaced because they were not good to begin with. We hired someone new now and have spent the money AGAIN to do what he promised and did not deliver. I do not recommend this pool service at all.

Great company with quality workmanship. They delivered on all aspects of our pool build. Highly…read morerecommend them.

Horrible. Run - don't walk. There are WAYYYY better companies. It was a nightmare and we got a…read moreshitty pool with a pile of rocks for a crummy waterfall. And they are mean. Never felt any customer support. Their contract does not allow you to leave a review - what does that tell you ?