We pay for the annual warranty which is not inexpensive. Since COVID, we have been experiencing a…read moredecline in service. Our Polaris hasn't been working well for a least a year and we had 3 or 4 visits about this concern. We have yet to get to the root of the problem and a sense of urgency seems to be lacking. The last service call we had, the guy told us he would order some new 'tires' and have them delivered to the house so we could replace them. I would assume that if I replace parts in my Polaris, that might void my warranty? I've spoken with the service manager but haven't felt like Zars is giving the level of service they used to.

From the owner: Keith Zars’ second location in New Braunfels stands as a testament to their unparalleled expertise…read morein custom luxury pool construction. Nestled amidst the scenic beauty of this vibrant Texas city, this new venture showcases Keith Zars’ commitment to creating captivating aquatic retreats that redefine luxury and relaxation.

Terrific! Called around for some quotes and availability to help me with an algae problem and these…read moreguys were on it! Came out the next morning, got the job done, then came back the next day to be sure everything was good. Totally professional, very helpful, and a great price. Highly recommend!

Great follow-up and did a great job. I would recommend them to anyone looking for reliable and…read moreprofessional service

I recently bought a home with an in ground pool and needed help learning to use the system and…read moreequipment. Angel came out and taught me how to use everything, perform maintenance on all the equipment and pool cleaning. He did a water test and explained what each level meant and how to balance the water. I highly recommend using Angel for your pool needs and I look forward to hiring him again in the future.

Called this morning and they were here within a few hours. DE filter was not working. Can not…read morethank Taylor enough. He fixed the problem in record time and explained everything. Very reasonable charge. I will definitely be calling them for any furure problems.

They were responsive to my request for help regarding an unknown problem with our pool pump…read more Despite my sabotage of hiding the remote to our pump, Derek diagnosed and fixed our issue in that one trip. You guys are awesome!! Thank you!

Very professional and good communication. When the first blower motor replacement started making a…read moreloud noise, they quickly obtained and installed another one. The technician was knowledgeable and helpful.

From the owner: Welcome to Worthey Aquatics, your premiere San Antonio pool builder. We specialize in crafting…read morecustom inground pools and outdoor living spaces that elevate your entire backyard experience. Our team combines innovative design with expert craftsmanship to create pools that are tailored to your lifestyle and engineered for the South Texas climate. We design, build, remodel, clean, and repair residential and commercial pools across San Antonio and the Texas Hill Country, including New Braunfels, Boerne, Kerrville, and nearby communities. From your first design consultation to ongoing maintenance, you work with one dedicated team focused on long-term quality and support.

Aqua Oasis has been an absolute game-changer for our Airbnb. They take incredible care of our pool…read moreand treat our property like it's their own. Unlike many service companies we've worked with, Aqua Oasis handles emergencies as if they're theirs--and even our non-emergencies get prioritized when guests are on the way. Their reliability, attention to detail, and genuine investment in our success set them apart. We can't recommend them highly enough!

From the owner: Pool maintenanceread more

After spending tens of thousands to fix the falling retainer walls and cracking moving pool deck…read moreand finishing the stucco job that Bobby never finished NOW my pool lights aren't working. my pool is not much over a year old. bobby and Trinity took my just under 250 thousand dollars and ripped me off with the worst construction and not even the pool lights are quality I paid for TOP quality and was ripped off by horrible work. potential pool buyers BEWARE! and if you like email me and I'll show you.

They broke my irrigation system. Owner peeped through my back windows. Let his dog into my property…read morewithout permission and didn't clean up after it. The decking they poured, is all messed up. Water collects in spots when it rains and then goes onto my back porch. Ruined my sod replaced it with mulch crappy mulch. Changed my design after collecting additional funds for concrete, then shorted me concrete. Structures are uneven, stucco work is poorly done. New pool equipment installed had leaks. Told the owner when they installed and they left it. Ended up calling another more experienced and ethical pool company to replace. Issues and concerns have been raised to this company via email and they have failed to do their jobs. When they received all the funds the owner decided to try and force us to sign documents accepting the condition the tiles are in. When we refused to sign he pulled his crew off the job. They was supposed to seal the tiles around the pool and refused to do it and sent an email stating they are finished. This company has caused a significant amount of damage and refuses to fix any of it. Be very weary of this company

The staff was following all recommended safety precautions during this COVID-19 situation. Amanda…read morewas very helpful through our purchase of our hot tub. The moving company was excellent...came two days early and 2 hours before they were scheduled. We had a few minor issues that Amanda handled immediately. You can't go wrong with this great team. BTW, if you buy a hot tub, you get a really nice welcome present as well.

They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

This is the company that came out to the house a couple weeks ago. I was able to get the green…read moreout/settled, but for the life-of-me I could not vacuum up the dead algae. So frustrating. Bam was able to come out quickly, vacuumed, and actually took the time to walk me through setting up the chemicals and helped me figure out a cleaning/shocking schedule that will keep us in track for the summer. If you have pool questions, look them up!

From the owner: Owner and operator *…read more"I excel in delivering top-notch service to ensure customer satisfaction." * "I'm passionate about delivering high-quality work that meets the highest standards." * all my work speaks volume, and I have great prices!! * maintain pools, plaster , equipment repairs

Excellent service, pool looks great! Will definitely use his services again. He is familiar with…read moreall cleaning aspects as well as pump & motor knowledge.

Brandon provides great customer service, has a ton of knowledge, and affordable pricing. I tried 2…read moreother companies; before coming to yelp and finding Patriot Pool. Brandon follows through on what he says and is very professional. Do not hesitate to give him a call, you will not waste your time.