Update Review: We have been using this company for over a year now. Nothing but the best! Communication is great and consistent. Goes above and beyond to assure that our pool has everything required to function year round. Goes out of his way to remind us how to care to our pool during extreme weather and answer any questions we have in a timely matter! read more

was going to give them a try but they don't come out and look at your pool and discuss what you need....they ask you to send a photo of your pool so they can quote you....Nah...want to meet the people I'll be letting into my back yard...not to mention referring them to the other neighbors who have pools....Yeah, i'm old school, like to do biz face 2 face Yes, i'm sure. *please note, this Yelp account is very old. I'm in San Antonio now, not Westlake Village. Here's your response when I filled in your contact form: Team Sneth support@sneths.com Tue, Apr 15, 6:52PM to me Hey Steve, I typically give quotes over the phone. Can you please send me a picture of your pool so I can give you a quote? You can text it to 726-228-0680 if it's easier. Thanks, Team Sneth Steve Hange stevehange@gmail.com Tue, Apr 15, 7:14PM to Team no, thanks..i prefer to meet the person i'm doing business with but if that's not your business model, no problem, i'll pass read more

Sneths pool service has been a great company to partner with. They're always on time and efficient. They also helped me replace my filter after my old one broke. Would recommend to all poop owners looking for reliable service. read more

Great service for an old guy. Recommend service very much. They fixed something that I broke. Lol

Not the best experience. The tech showed up three times and when it came time to do the work, he didn't have tools and arrived in an Uber (his truck was broken) then borrowed a tool from us and a 8 year old kid down the street. They replaced the sand in the filter as well as a few parts but also broke two other parts in the process. It just felt sloppy and not very professional. I was told that parts were broken and upon inspection, it was clear that they were just dirty. The pool system still wasn't right and I got tired of calling them back so I had another company finish the job at additional cost. read more

Dylan has great customer service and responded very efficiently. He got our super dirty pool back summer ready without a problem. read more

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I hired Sneths as a weekly service and to fix my equipment that wasn't working properly. They charged $75 to come assess my equipment and told me the 'Booster' was broken, they could replace it for $700+. I trusted this would resolve my issues and paid them to repair. When I returned home from vacation 3 days later the pump was still running dry. I contacted them and they came 5 days later to look at it. On day 4, when they said they were coming but didn't, I went an purchased equipment to clear a clogged line (the issue all along). They show up on day 5, tell me the equipment is working fine, but they can't clean the pool now because it's started to turn green. (Due to malfunctioning equipment!) And wanted an additional $400 to get it clear again before they would clean. When they didn't show up the following two weeks I hired someone else and canceled my service contract with Sneths. The new pool company saw the new booster and asked where my 'polaris' is. I had no clue what that was (it's an in-pool cleaner) and have never owned one. Turns out, the ONLY purpose of a booster is to run a polaris. So this company told me I needed a $700 repair for something I don't even have equipment for, then wanted to charge me an additional $400 to get the pool clear because the equipment wasn't working. I called and explained how freaking shady the whole thing was and Dylan (the owner) started quoting the contract that if I disputed the charge, he'd start billing me $100/day. Clearly he has done this before to other people! I sent a BBB complaint and the company never responded to the BBB either. read more

Highly recommend this company! We are out in Helotes and they have done an amazing job. Always on time and always good service!

Moved to a new house. Thought we found a good honest reliable pool service. They charge 200 a month prorated. So I paid 107.71 on Feb.23 2024 DILLON came out and performed service. The following Thursday march 1 he used an excuse my dogs were outside and he attempted to reach me. We have no missed calls. On march 2, 2024 215.42 is charged on my card. Today march 7, 2024 I call Dillon and he says his associate attempted to go but dogs were out and they didn't lol friendly so they left. I asked if they can go back and was told no. And they do not do refunds even for the times he is not going out so you pay for a month upfront and if you cancel and have not been serviced you get screwed. read more

This young man has been nothing but professional since hiring him to care for our pool. Communicates very well, always on time, and makes sure our pool is in great condition each time he is here. read more

Great service! Zero complaints. He walked me through how to run the pool in cold weather, clean the pool, filter.