What an amazing company! These guys have my pool in the best shape and it has never looked…read morebetter. Highly recommend! Thank you guys so much

Jeff is so friendly, his prices are reasonable. He's reliable and efficient! I definitely recommend…read moreJeff!

Complete Pool Renovations replastered our pool this past March/April, and did and excellent job…read more The estimate was reasonable for the job offered, and the work crew was beyond any I have ever experienced on a job here. They were always on time, very careful with where they set up their gear so as not to interfere with anything we had to do, polite and respectful, and always available/willing to answer whatever questions I had, giving full explanations so I could understand all aspects of the job. The crew also cleaned up perfectly at the end of each day. David, theq owner, came daily to supervise the work and make certain it was being done to his expected perfection. We were so pleased with the final outcome that we added two additional projects which David was very happy to provide and again did an excellent job! Definitely recommend this company!!!

The WORST "expert" pool man. Joe re-did my parents pool entirely (gutted the entire pool, replaced…read moreeverything.) 1) His workers leave all their trash everywhere literally every single day. Cans and trash and food wrappers, concrete everywhere, which is my "dogs fault." 2) I have a husky that goes outside to use the restroom and there was a butcher knife right by the side of the pool. Joe said my dog took the butcher knife and placed it next to the pool. Horizontally perfect. 3) Anything that went wrong he BLAMED 100% on me, my parents or my dog. Literally never took responsibility for anything. 4) Joe DOES NOT answer the phone when he knows he did wrong. Just call him a few times and wait a couple of days. 5) Joe never gave my parents a receipt for the job, even though he said he would 4 plus times.He even had the audacity to tell me and my parents that he left the paper outside on the patio and he said that if we didn't get it, it is our fault. He of course did not leave any type of papers. Plus if he was going to do that would he not have the decency to give it to my parents' in their hands???? I know for a fact he left no type of paper. 6) Joe said I was harassing him (I am the daughter of my parents.) because I was telling him to please not mess with my parents and give them a receipt. To this very day we still have never gotten a receipt. 7) The tiles have already cracked off, including some cracks on the plaster inside the pool, leading to leaks. (he said he would come by and fix it but he didn't.) 8) Joe took down the door of the backyard (of course necessary) and literally had it on the floor after it had been raining left with all this nice wet dirt. Its ok he has no time to have it leaned on a wall by my house or out of his way. 9) He decided to go and bring his supplies (plaster,concrete,paint,tiles etc.) through the left side of my parents house which was within OUR property line, but because the older woman next door, to my parents house did not want the grass being messed with, she got really upset and told them to use the other side. BUT Joe took the initiative to listen to a woman that has no right to tell them to go through the other side. IT IS OUR PROPERTY LINE. NOT HERS. Therefore he took the directions of the older woman next door and decided to go to the right side of the property where the pool filter was connected. 10) He took out my parents pool filter machine without even letting us know and left it in the grass like it was thrown there. 11) Joe doesn't even ask or tell my parents anything about any situation. My dad had to play investigator. 12) He removed all the water from the pool onto the public street, which is illegal in Leon Valley. Lucky my parents, nor him got a violation. 13) We had gotten Joe to re-do the concrete surrounding the pool because it was shifting and if not fixed the pool would not be salvageable. When he redid the concrete around the pool he did not set up his foundation properly. Barb wiring and the wrong type of soil. (That's a whole story on its own.) 14) Left paint stains on top of tiles and had the dripping look, where you could tell it was done very quickly. If you want a guy who blames all issues on you, leaves a butcher knife outside, trash and concrete everywhere, blames a dog took everything (concrete,knife,trash) and spread it around the backyard. Then this is your man! Have your own documentation, and be willing to be outside when the workers do their job. I was never going to write a review but my dad still tells me the issues that he has and how he is getting our monthly pool man to fix them. It made me very stressed because we have a entire year of "insurance" on the pool from Joe, so anything that goes wrong he will fix. Which he never did. Seriously this is a joke. I am upset because of what he did to my parents.My parents mean the world to me, and to see them upset makes me very sad and protective. They are older and they do not need the stress of some man who gets his money and goes missing. Thank you Joe If I knew then what I know now, you would never have stepped foot onto my parents property.

Very helpful and super responsive to my calls. Customer service is a priority and it shows.read more

Ryan our technician does a thorough and excellent job cleaning our pool. He pays attention to the…read moredetails. Have been with Poolie a few years-very satisfied

So where do I start? We called a dozen different pool companies including the ones who built our…read morepool it took them two weeks to come out. Call John got a call later that day he said if my pool guys don't fix it to let him know I did. He came over ran the same test that the other guys did and determined completely different things which made total sense Gave me a quote a real reasonable quote a fraction of what the other guys would've charged did the work stop the leaks 100% satisfied if you have a pool problem call John

John fixed a large crack in our fiberglass pool, and also resurfaced and painted our pool! I am…read moreextreamly satisfied with the great work he and his crew did. They were professional, and the price was very reasonable! I am thankful they could come give me a quote so quickly, as I had contacted a few companies and I didn't hear back from them. By the time I heard back from other companies John was already working on my pool. If I ever need pool work done again I will call John!!

Did a great job. He was reliable and fixed all the work needed to get the pool running properly…read more Great value.

Talk about Stellar care! Jose came over and replaced our pump and fixed our light. Amazing!!!!! If…read moreyou have a pool, hire Miazo! So kind and caring.

Pool replaster and water feature facelift attention to detail and on the spot corrections for items…read moreneeding correction

Super fast response to our new customer inquiry. Ultra professional and courteous!…read more Multiple 5 Star reviews here and their website! Value for the money for new pool! Thank you!!!

I've had a wonderful experience with Devin at Pool Sweep! It can be incredibly difficult to find a…read morepool service company that is willing to maintain an above-ground pool, so I'm very thankful I found them. Devin was able to add me to his weekly schedule right away and quickly got my large above-ground pool back in great working order. The service has been reliable, professional, and reasonably priced. I truly wish I had found Pool Sweep sooner! I highly recommend Devin and Pool Sweep to anyone looking for dependable, quality pool service.

CT definitely knows what he is doing. One of the most important things a business can do these…read moredays is show up when they say they will. He did. Actually he was a little early and texted me. My pool was pretty messy with that mustard algae and he vacuumed it all out and cleaned the steps. Considering what he accomplished, the price was reasonable and I have texted him since for some maintenance advice and he had a quick response. I highly recommend this service.

We had Stacation install a pool hoping for it to be ready by Spring Break for the grandkids to…read moreenjoy. They did it and the pool/spa is great. According to the app used to control the pump speed, it is much more efficient than I expected. I have never had a pool before, so learning how to correct the pool chemicals has been a learning experience, especiallybwith our private well water, but was able to it to get all tests to pass. Staycation resolved every question or concern. Responses were very fast since they use an app where everyone on the project gets copied.

My experience with this company was extremely frustrating and disappointing due to consistent…read morecommunication failures, poor workmanship, and a lack of accountability throughout the project. First, there was confusion regarding the spa system. The contract explicitly specified a blower, yet I was repeatedly told it was a venturi system. I had to repeatedly defend and re-explain my own contract until they finally confirmed what was already documented. HOA submission guidance was also contradictory. I was initially told to reject incorrect materials, but later informed that "generic" selections would be used to gain approval. This raises serious concerns about their process, and I believe HOAs in the San Antonio area would be interested to know this approach may be used. Second, project coordination was inadequate. I had to repeatedly remind staff about irrigation sleeves under the patio, which would have been missed without my involvement. The concrete subcontractor was unaware. While I was told it was "documented," it clearly was not communicated to the field. Anything beyond a basic scope required constant oversight from me. Third, design changes were poorly handled. Adding steps was discussed early but deferred. When included via change order, the drawings were incorrect, resulting in an unsafe step height. Even when sub-contractor flagged it before the pour, no action was taken. When I raised concerns that evening, responses were delayed and dismissive, including unprofessional communication. Fourth, the spa masonry work is unacceptable. While the stone was fine, the top caps and waterfall tile were inconsistently installed, leaving large gaps and visible caulking. When I asked if the caulk line could be reduced, the mason began to agree but was interrupted by the owner, who insisted it was "standard." Corrections were later acknowledged, but the proposed fix exposed further errors. I agreed to a quoted change order, but the final price was increased. There was no accountability or effort to honor the original price. Fifth, site management and closeout were poor. Multiple requests were required to remove debris, leaving my yard in unacceptable condition, resembling a gravel pit. The pool was also turned over dirty despite repeated requests to clean it before pool school. Finally, I was concerned by the company's conduct outside the project. After anonymously seeking advice online, the owner inserted himself into the discussion and attempted to control the narrative despite not being identified. Overall, this project showed a pattern of deflection, poor communication, substandard work, and lack of ownership. I strongly recommend others proceed with caution. Update to Staycation Response: Kelley argued rather than reading the contract-poorly handled. The HOA concern is not misleading, and I did not request anything on a rushed timeline. You deceive HOAs to get approval. Claims that I requested extra work "during" construction are false; I discussed a Phase 2 patio/sidewalk after completion, and with you as well. I never berated anyone over $100, and all change orders were paid in full as shown. I have documented evidence (I'll post), including time-stamped photos (today), supporting all my statements and showing final conditions. I never threatened with a 1-star review for no-cost. Documented evidence shows how you handled this gave you a 5 to 1. You fabricate, lie and misrepresent to discredit me. Conduct outside the project refers to the public Facebook response, which speaks for itself.