Cooper Custom Pools

5.0 (1 review)

Pool Cleaners, Pool & Hot Tub Service

Closed • 9:00 am - 5:00 pm

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Pool chemical testing and balancing

Pool skimming

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Cooper Custom Pools - Pool Cleaners Near Me

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Thomas M.

0

8

1

2 years ago

Austin is great and the pool always looks sparkling! Highly recommend these guys for the service, and the price. read more

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Austin C.

Thank you for your review! Happy to have been there for every stage…

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More info about Cooper Custom Pools

(830) 388-9189
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https://coopercustompools.com

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Does Cooper Custom Pools take credit cards?

Yes, Cooper Custom Pools takes credit cards.

From the Business

Specialties

Cooper Custom Pools is your premier pool service and construction company, providing the community with weekly pool cleaning, residential construction, and repairs. We are a division of Five Star Pool Services, Inc., and have been servicing the Boerne/Hill Country Area since 2009. We pride ourselves in our two core values: commitment to quality and effective communication, two things most pool companies lack. Let us turn your pool dreams into reality!

History

Established in 2009.

Your premier destination for all of your residential pool needs. As a division of Five Star Pool Services, Inc. we have over a decade of experience in the industry -- proudly serving the Boerne/Hill Country area since 2009. As a locally owned and operated company, we understand the unique demands and desires of our community, and we are committed to delivering exceptional pool construction, repair, and service.

Meet the Manager: Austin C.

After graduating from Texas A&M University in 2023, I chose to join the family business with my father, Randy Cooper. Growing up I saw how hard my dad worked in this business. Whether it be going out on weekends to fix pool equipment, staying up late to quote a construction bid, and providing unwavering service to all of our customers. His hard work and dedication inspired me to join the team and provide the same level of commitment and passion to this industry. Thanks and Gig 'Em!

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Pool Peeps

4.1

(13 reviews)

This is MY pool peeps! The level of service, communication, is fantastic!…read more I've had some issues with my system and every step, Ben and his crew have stepped up! Thanks Fellas

We needed to replace our cartridge pool filter last week. Pool Peeps are a local Boerne company,…read morefamily owned. They gave us a very reasonable quote, which we accepted. They arrived promptly, finished the job quickly and hauled off the old equipment. Very nice local couple, we definitely recommend them for pool equipment work.

Five Star Pool Services

5.0

(4 reviews)

Randy Cooper of Five Star Pools-Cooper Custom Pools built our pool when our house was constructed…read more We have had superior service for nine years. His company has come and serviced our pool every week since it was built. After all these years, we replaced our old technology with the newest technology. Randy and his team have been with us every step of the way making sure the process was seamless, the programming was up to date, following up with us making sure our needs were met and we were pleased with the outcome. If I have a question, he and his team answer it promptly. When choosing a company to build and maintain your pool or just service it, I would pick this company hands. Five Stars is an accurate name for this five star company!

Good Price, dependable. My pool's always clean and don't have to worry about getting the chemicals…read moreright, they take care of it.

Dan's Pool Service

3.5

(8 reviews)

This company should be ashamed of how they treat people--especially elderly customers. When my…read moregrandparents first started using them, the pool looked great. Over time, they clearly stopped doing the work while still taking their money, and now the pool looks like a pond. There's no excuse for letting it get this bad while charging for maintenance. This is nothing but neglect and taking advantage of people who trusted them. Do not use this company unless you want to waste your money and deal with a mess.

Dan's resolved a problem I was having in heating my spa. Quickly figured it out and made…read morecorrections at a very reasonable cost. They responded to my call quickly. Highly recommend!

SA Pool Company

4.3

(6 reviews)

i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.

Worthey Aquatics

3.0

(2 reviews)

I've had probably a dozen or more pool service companies over the last 30+ years. I hired these…read moreguys because they were highly rated on Next Door. (At least I think that's where I saw their name). So far, I have to say they have been head and shoulders above anybody else I've had do work for me. They show up when they say they are going to. They actually address any problems and charge a reasonable fee for doing so. I highly recommend.

After telling us we were on the schedule and then changing it multiple times (once to a day we told…read morethem we would be out of town), this company has now ghosted us and is not responding to email, text, or phone messages. Obviously, from my first post, I thought this company would be our go-to repair service moving forward, but now I am disappointed and do not recommend them.

Leslie's Pool Supplies

3.7

(3 reviews)

Always appreciate the free water testing. Used them all the time at old home with our pool and now…read moreusing them again at new home with hot tub. Testing is quick and accurate. Always helpful info with no hard sell for needed products.

Unfortunately, although location is convenient to me, the staff is not knowledgeable and the…read moreservice is slow. I tried to address the issue without a Yelp review by simply asking for the manager's name and when she might be available and Aria hung up on me several times. There's a Leslie's right down the road from this location on Boerne Stage Road with great customer service and knowledgeable staff. I'll drive the extra 5 minutes from now on.

Miramar Pools

3.0

(2 reviews)

American Home Shield sent out Miramar Pool Company to fix filter pump on our pool. We had numerous…read moreother issues that were not working ... chlorinator, check valve, pressure/circulation problems and sand filter issues. Tommy and his son Mason came and evaluated all the issues. They were able to get us a brand new pump, check valve, they changed the sand and solved all the pressure/circulation issues. They were helpful in answering all our questions and addressing all the issues. Our pool runs like it did when it was new. The previous company that was sent out twice to address all these issues said they did but lied and did very little to nothing. It's been so refreshing to deal with a friendly honest company that does what they say they will do. It's hard to find that these days. Only reason they got 5 stars is because the were not more stars to give. Thanks guys for an incredible job.

Purchased a home in Fair Oaks Ranch and wanted to start monthly service and contacted Miramar…read more Coincidentally Miramar Pools built the pool we inherited so it was a natural for them (the previous home owner serviced the pool themselves but we wanted to have a little bit of help with it since it was new to us). We gradually increased service to two times a month. Just called them to ask about our bi monthly service as the pool is starting to look poor and was told that since we are only two times a month that we needed to find another pool service company. While I understand weekly service is the norm they never communicated to us that we either had to go weekly or they wouldn't be able to keep our account. They waited until we were do service and the pool started looking poorly to notify us. I asked if we could go weekly and the owner (Tommy) started to get beligerent. I understand staffing issues can make some business owners forget the first rule of business of doing right by your customers but he has clearly been taken over by the current plight of his situation. I wouldn't recommend.

Pool Peeps

4.1

(13 reviews)

This is MY pool peeps! The level of service, communication, is fantastic!…read more I've had some issues with my system and every step, Ben and his crew have stepped up! Thanks Fellas

We needed to replace our cartridge pool filter last week. Pool Peeps are a local Boerne company,…read morefamily owned. They gave us a very reasonable quote, which we accepted. They arrived promptly, finished the job quickly and hauled off the old equipment. Very nice local couple, we definitely recommend them for pool equipment work.

Lonestar Spa Services

5.0

(4 reviews)

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Wow what a great company. Had some issues with my spa, called up this comp and they promptly came…read moreout. Determine what issues where fix them. Gave a first time spa dummy like myself much needed advice. Lol, Nice bunch of guys. Now everything working and running smooth. Now I know how to use, run, add correct chemicals and they sell filters, covers, motors, all parts. No longer have to order from Masterspas online and wait a month. They can bring parts by, install for you or drop them off and install yourself. Call up landon he's great.

Dan's Pool Service

3.5

(8 reviews)

This company should be ashamed of how they treat people--especially elderly customers. When my…read moregrandparents first started using them, the pool looked great. Over time, they clearly stopped doing the work while still taking their money, and now the pool looks like a pond. There's no excuse for letting it get this bad while charging for maintenance. This is nothing but neglect and taking advantage of people who trusted them. Do not use this company unless you want to waste your money and deal with a mess.

Dan's resolved a problem I was having in heating my spa. Quickly figured it out and made…read morecorrections at a very reasonable cost. They responded to my call quickly. Highly recommend!

American Leak Detection

3.4

(37 reviews)

I have had American Leak detection out twice over the last 12 years that I have owned this house…read moreand the pool. They came out about 12 years ago, found all of the leaks and fixed them. They were on time and reasonably priced on both occaisions. Their ability to find leaks, diagnose the problems, and fix the same is beyond reaproach. I highly reccomend America Leak Detection!

Another update. American Leak Detection did actually spot the leak when they first came out. It…read morewas fixed by a local pool company today after the pool company realized another line was running from my autofill line, resulting in a loss of pressure. The leak was in the original spot that American Leak Detection suspected. We had some miscommunications with American Leak Detection, but they did resolve them. Additionally, they did find the leak initially, which is why you would hire a company like this. I am happy they reached out to me after my first review. I would recommend them.

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

30 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Monica R.

0

3

7

2 years ago

Randy Cooper of Five Star Pools-Cooper Custom Pools built our pool when our house was constructed. We have had superior service for nine years. His company has come and serviced our pool every week since it was built. After all these years, we replaced our old technology with the newest technology. Randy and his team have been with us every step of the way making sure the process was seamless, the programming was up to date, following up with us making sure our needs were met and we were pleased with the outcome. If I have a question, he and his team answer it promptly. When choosing a company to build and maintain your pool or just service it, I would pick this company hands down. Five Stars is an accurate name for this five star company! read more

Judy P.

0

2

0

2 years ago

I have used Cooper Custom Pools/Five Star Pool Services since about 2005 and I have to say that Tony is the absolute best pool technician there is. He has serviced our pool for many years and is most conscientious, knowledgeable, reliable, personable and has excellent communication skills. Tony always leaves our pool looking great and sparkling clean. He is an incredible asset to Five Star Pool Services and we are very blessed to have Tony taking care of our pool needs. We highly recommend Tony to care for your pool too! read more

Mark J.

0

4

2

2 years ago

I highly recommend this company. Cooper Custom Pools builds awesome pools that are a masterpiece. I have seen a lot of pools over the years, and Cooper Custom Pools are definitely the best. Whenever we have guests over they comment about the stunningly beautiful pool. Cooper also provides weekly maintenance service that is 5-star quality. They are very reliable and keep your pool looking beautiful. Whenever I have a question, they always respond promptly and are very helpful. A great company with great people! read more

Susan K.

0

2

1

2 years ago

Cooper Custom Pools , Randy A great company. They have been taking care of our pool for at least five years now Randy is always there on Mondays and if I have any questions, he takes care of everything. He is always quick. Text him about a question or a problem and he'll stop by and take a look. I think they are great value for the money because the service is so incredibly good. Randy keeps our pool pristine ! We would not use anyone else. read more

Wendy M.

0

23

7

2 years ago

I've used Cooper Custom Pools for years now! They've truly been my go-to pool wizards, always there when I need them. From keeping my pool in top shape to letting me know what's going on, they've been like the reliable friends you can count on. If you're on the lookout for a pool company that feels more like a trusted pal, I can't recommend Cooper Custom Pools enough. read more

ashley a.

0

2

0

2 years ago

They have been taking care of our pool for almost 3 years now, and have been doing a fantastic job. Our pool is always crystal clear and clean! They are on top of any issues the pool may be having, and are fantastic with communication. They always letting know when they are on the way and when they have left. I would highly recommend them to anyone who has a pool!! read more

Sarah S.

0

4

0

2 years ago

BEST customer service EVER! Always reliable, affordable, and do quality work! Tony is THE BEST "pool guy!" I can always count on him, like clock work, to here to clean our pool on his designated day. If for some reason he has to changes days, etc., he always texts me and lets me know ahead of time. Tony, you're the best!!!!! read more

Josh H.

0

1

0

2 years ago

We've been through 4 cleaning companies before finding 5-Star...Randy and Austin go above and beyond to make sure our pool is clean and functioning properly for our family of 7. Not too many pool company's go out of their way to save you(the customer) money, but they do!! Can't recommend 5-star pools enough! read more

Tammy M.

0

2

0

2 years ago

We have used Cooper Custom Pools to service our pool weekly for the last couple of years. They have always done a great job at keeping our pool clean and balanced. Austin is great at communicating any issues that he may identify with our pool so that we can address them ASAP. read more

Jon L.

0

1

0

2 years ago

We are really happy with Randy and Austin taking care of our pool. Our water is always crystal clear, and if we have had any questions over the past couple years, we call or text and get a response very quickly. I highly recommend them. read more

Ben S.

0

2

0

2 years ago

Tony Pole and Cooper Custom Pools does all of my Maintenance on my pool, year round. I have them since Jan 2019. I would recommend them on any new pool and any repairs if needed. Couldn't ask for a better group of people. read more

Michelle B.

0

13

0

2 years ago

Love these guys. They've been taking care of my pool for a few years now and always go the extra mile to make sure things are running smoothly. When I'm away from home, I can trust that they'll stay on top of things! read more

Paul S.

22

1

0

2 years ago

Great family owned business. They will work with you on any type of pool design and make sure everything is done right. They also have fantastic pool service after the build is done to ensure a smooth running system read more

Jane G.

0

2

0

2 years ago

We have used Five Star Pool for years and couldn't be more happy with their service. Whenever we have an issue with our pool or equipment, they are quick to get it resolved. Randy and Tony are a joy to work with!! read more

Greg A.

0

2

0

2 years ago

Very competent pool service. Always do a great job of maintaining my pool chemicals at the proper level and in reporting their findings to me each week. Reasonably priced. Highly recommend them. read more

David A.

0

4

0

2 years ago

Tony is outstanding. Prompt, courteous and our water has never been so clear. I've used his service since I moved into our home. Never an issue! Highly recommend! read more

Bobby M.

53

5

9

2 years ago

These guys are the best hands down. If you live in San Antonio or Boerne area and you want a pool, start with Cooper Custom Pools first and save yourself some time. read more

Dave R.

33

5

0

2 years ago

Cooper Custom Pools has maintained our pool for the last ten years. They do excellent work and we are so grateful to Randy and Tony for their excellent service! read more

Gary W.

0

1

0

2 years ago

Very reliable and does a nice job of serving our pool and keeping us informed. I receive a text message after every service letting me know they have been by. read more

Rosemary M.

0

1

0

2 years ago

We have used them for years and the provide great reliable service and are responsive to any issues. Highly recommend them and Phillip who services our pool! read more

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Pool Peeps

Five Star Pool Services

Dan's Pool Service

SA Pool Company

Worthey Aquatics

Leslie's Pool Supplies

Miramar Pools

Pool Peeps

Lonestar Spa Services

Dan's Pool Service

American Leak Detection

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30 reviews that are not currently recommended

Cooper Custom Pools - poolcleaners - Updated August 2026

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More businesses like Cooper Custom Pools

Pool Peeps

Five Star Pool Services

Dan's Pool Service

SA Pool Company

Worthey Aquatics

Leslie's Pool Supplies

Miramar Pools

Trending businesses in Cooper Custom Pools's area

Pool Peeps

Lonestar Spa Services

Dan's Pool Service

American Leak Detection

30 Cooper Custom Pools reviews that are not currently recommended

Why does Yelp recommend reviews?

30 reviews that are not currently recommended

Cooper Custom Pools - poolcleaners - Updated August 2026

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People found Cooper Custom Pools by searching for…

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