Robert from Pool Peeps was a Lifesaver. We needed a part due to a leak in our valve. We went to…read moreanother pool store and they didn't have the part. I met Robert at the pool store and he offered to give me the part at no cost. I insisted on paying, so Robert sold me the part so I could install it myself. He could have insisted that I hire him to install the part, but instead he sold me the part even though he would lose out on making money on the installation. Thanks again Robert for your GREAT customer service you really got me out of a bind. Here is his # if anyone needs service 210-980-7337

This is MY pool peeps! The level of service, communication, is fantastic!…read more I've had some issues with my system and every step, Ben and his crew have stepped up! Thanks Fellas

Very helpful and super responsive to my calls. Customer service is a priority and it shows.read more

Ryan our technician does a thorough and excellent job cleaning our pool. He pays attention to the…read moredetails. Have been with Poolie a few years-very satisfied

D'Spain installed a new pressure tank for our well last October. Response time was good, price was…read morecompetitive, friendly service. We noticed a leak under the tank today, called them about it. They showed up in 2 1/2 hours and had it fixed shortly no charge.

With recent developments in lack of rain fall, we were having issues with filling our cistern from…read moreour 20 yr old well system. The pump was replaced in the Texas freeze of 2021 by another well company. And we have had issues with trying to decide what was the main issue. D'Spain was highly recommended by my neighbor who use them for a constant pressure pump and a deeper well head drop. Then another recommendation by my water softener company, BioTec, Parker. D'Spain promptly sent out Garrett, technician and he worked on the well and adjusted the increased the timing and said that would in one hour to re-test the adjustments. He was very informative and very knowledgeable on the well system. He did increase our output, and explained in language that we could understand. If we do decide to drill the well deeper most definitely use Chris D'Spain Well services! Great job D'Spain on the hire of this young man.

Gary Pools installed our pool 20 years ago. They have serviced it since that time. We are still…read moreenjoying quality service today keep listening to your customers. Blessings abundantly.

Ashley Santos, Matt Pompa and the entire crew were amazing. From start to finish we were extremely…read moresatisfied with how our pool turned out. Very professional, easy process and our pool was completed sooner than we thought. Can't go wrong with Gary's pool. Thank you to the team!

Gentleman installed a new pool heater for me but refused to service it when it had a failure.read more

Scott was recommended to me by a friend. I gave Scott a call because I just bought a place with a…read morepool in it and the pump and cleaning system was not working well. He came right over and told me the problem that the pump was not ho lo ding prime. He replaced the parts that I needed and did some upgrades I requested. He did a great job and now I have a crystal clear pool again. Give Scott a call and get your pool up today or just serviced and clean. Scott will do a great job for you as well.

Pool Service is suspect at best, the franchise we had service our pool initially provided…read moresatisfactory service, however when the work required was more than a 5 minute job the service was very unsatisfactory. The franchise owner did not what to accept responsibility for their horrible service. The service personnel in collaboration with the franchise owner lack integrety and neither is customer service driven, skimping on chemicals and providing many excuses for their lack of service. Very disappointed customer, so much so we fired this company and went with what is currently a service provider that cleaned up the mess left by Pinch A Penny and now has our pool sparking clean! We DO NOT recommend Pinch A Penny pool service, buyer beware.

We've used Pinch a Penny for over a year now. We've had consistently good service with a few…read moreexceptions. Shout out to Marshall has been taking care of us for quite some time and is extremely knowledgeable and even compelled us to refer Pinch a Penny to neighbors! The last two weeks have been not good, as other technicians have been servicing the pool. In the few incidents in the past we've had pool service tech's who up - do literally nothing and leave. They look around. That's about it. (Anthony to be specific) Last week the pool service manager came with a trainee. The manager is new - 2 months or so into his job. I asked him to vacuum the pool as that is part of our service plan. He did not clean the pool properly or vacuum the pool after I requested. My husband called Phillip (the owner) to let him know, Phillip said he'd take care of the issue. This week, Wednesday is our day of service normally. My husband gets our record of service email from Pinch a Penny about 2pm. Our gate had not been opened, no one had been at our property, much less to our pool area. I walked out just to ensure no service was completed - baskets still full of debris, no chemicals balanced...The technician used someone else's pool as the photo in our record of service. We called twice and left two messages for the owner to call us back. We are awaiting a communication back to resolve this issue. We understand it's a holiday week, that doesn't stop the transactions for my payment coming out of my bank Monday, 7/3. Update: 7/6 - Valerie the owner called first thing this morning and committed to making this situation right. Pool tech Zay was out this afternoon and spent nearly an hour vacuuming, balancing chemicals and doing everything that wasn't done previously. He left the pool sparkling, clean and balanced. I will say, consistently, when there is an issue (this has happened only a handful of times at most) - the ownership is timely, very involved, makes things right, good and fair. I'm happy with the outcome and will continue to use them and recommend to friends and neighbors. Thank you!

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Wow what a great company. Had some issues with my spa, called up this comp and they promptly came…read moreout. Determine what issues where fix them. Gave a first time spa dummy like myself much needed advice. Lol, Nice bunch of guys. Now everything working and running smooth. Now I know how to use, run, add correct chemicals and they sell filters, covers, motors, all parts. No longer have to order from Masterspas online and wait a month. They can bring parts by, install for you or drop them off and install yourself. Call up landon he's great.

Disappointed and Frustrated - Would Not Recommend…read more In 2023, Gary's Pool and Patio installed our pool. While the initial pool installation went smoothly, nearly everything that followed has been a huge disappointment. They recommended a subcontractor named Frank to handle the concrete, coping, and installation of three water sheers--this was a major mistake. The concrete work is wavy and has already started cracking. The pool drain is so tight that it's nearly impossible to remove for cleaning. The cool coat applied was so thin that within just a few months, the base texture and color were showing through. Even worse, the $1,800 water sheers are unusable because they leak. Within the first year, the pool pump had to be replaced. The sand filter leaks. I've been reporting an ongoing water loss issue--200 to 300 gallons weekly, even through the winter months--and despite sharing results of a bucket test with Gary's, I've received no response or assistance. No leak detection, no follow-up--nothing. The Cool Coat had to be completely redone, but neither Frank nor Gary's Pool and Patio would stand behind their workmanship. I asked Gary's to price match the Cool Coat, and they came back $175 higher than other vendors. Financing was also a headache. We caught them overcharging us--an obvious billing error that we had to point out. Toward the end, they wanted us to send them the remaining loan funds (around $5,000) and promised to reimburse us. This raised serious red flags, and we were told, "We do this all the time," as if that should have reassured us. "Pool school" was a joke. We paid to learn how to operate and maintain our pool, yet we were never taught how to set up the lighting programs or salt generator. I had to contact Pentair directly to figure it out myself. Bottom line: Gary's Pool and Patio provides decent service until the final payment is made. After that, you're just a number. We do love having a pool, but if we could do it over again, we'd choose a different company. Don't get swayed by the promise of a lifetime shell warranty or quick installation times. Do your research--Gary's Pool and Patio is not what they appear to be.

Awesome company! Very professional experience from sales to installation of our pool. Staff is very…read moreexperienced and knowledgeable!