Ricky is professional, polite, and more importantly available for questions when not even my pool…read morecompany would answer my calls! He does a great job and is very competitive with his pricing! I'd definitely recommend him to service your pool! Great guy and great service!

I am beyond grateful for and pleased with the work that Rick has done for us this weekend! Our pool…read morehas been neglected for about 8 years and needed some serious help. Rick went above and beyond to get this done for us this weekend, all by himself. He was great about keeping me updated on progress and keeping the price reasonable.

Terrific! Called around for some quotes and availability to help me with an algae problem and these…read moreguys were on it! Came out the next morning, got the job done, then came back the next day to be sure everything was good. Totally professional, very helpful, and a great price. Highly recommend!

Great follow-up and did a great job. I would recommend them to anyone looking for reliable and…read moreprofessional service

Austin is great and the pool always looks sparkling! Highly recommend these guys for the service,…read moreand the price.

From the owner: Cooper Custom Pools is your premier pool service and construction company, providing the community…read morewith weekly pool cleaning, residential construction, and repairs. We are a division of Five Star Pool Services, Inc., and have been servicing the Boerne/Hill Country Area since 2009. We pride ourselves in our two core values: commitment to quality and effective communication, two things most pool companies lack. Let us turn your pool dreams into reality!

Randy Cooper of Five Star Pools-Cooper Custom Pools built our pool when our house was constructed…read more We have had superior service for nine years. His company has come and serviced our pool every week since it was built. After all these years, we replaced our old technology with the newest technology. Randy and his team have been with us every step of the way making sure the process was seamless, the programming was up to date, following up with us making sure our needs were met and we were pleased with the outcome. If I have a question, he and his team answer it promptly. When choosing a company to build and maintain your pool or just service it, I would pick this company hands. Five Stars is an accurate name for this five star company!

Good Price, dependable. My pool's always clean and don't have to worry about getting the chemicals…read moreright, they take care of it.

Well - just plain DAY-UM!…read more "Splashy" is a pool master and has the tools, experience, and expertise to bring your pool from "frog pond MURKY GREEN" to sparkling clear. And he fixed ours in a SINGLE DAY! Imagine a nice landscaped pool, out in the Texas Hill Country, with lots of trees and shrubs around it. Now fast-forward three years - with no swimmers, no chemicals, and no maintenance. And dozens (maybe hundreds) of froggies - from big bullfrogs to little fast ones to tadpoles. And a dark murkiness that made the bottom of the pool impossible to see - though it was full of sticks, leaves, and long-gone froggies. (And then there was the smell... 'Nuff said.) Yuck. Now imagine "Splashie" and his crew pulling up in their truck full of pumps, scrubbers, power-washers, and cleaning supplies. "Splashy" was un-fazed - said he had seen and fixed much worse situations. He said this would be fixed up today. (This was eerily similar to a Chuck Norris movie where the whoop-azz is about to happen...) We had to get some groceries in Kerrville, so left Splashy and his crew to do their thing. AND WHEN WE RETURNED, THE POOL WAS DRAINED, CLEANED, BRIGHT, AND FROGGIE-FREE! He worked over the pump and filters, then got the chemicals balanced out just right. And he returned the following day to add a little more sparkle to the decorative tile work around the edges. His price for the initial de-gunking was fair, his work was excellent, his attention to detail was great, and his communications and followup were exemplary. This man knows pools. And this man solves pool problems with some wicked/awesome pool voodoo. We were so happy, we signed up for his pool maintenance program - and now we can be Splashin' in the Hill Country until it gets chilly (October?). Absolute five-star recommendation for Splashy's Pool Service. And he's got a Website, offers online payments, has a Facebook presence - and answers his mobile phone!! Great guy, great service, great family business. And yes - he can probably travel out to your country home that is beyond the city limits!!

Great service reasonable price and I want to use my pool not spend all my time on maintaining it, I…read moredo not want to store all those chemicals and try to guess how much of which one will make the water clear! They do a great job! Now I can come home and jump in and not have to worry!

CT definitely knows what he is doing. One of the most important things a business can do these…read moredays is show up when they say they will. He did. Actually he was a little early and texted me. My pool was pretty messy with that mustard algae and he vacuumed it all out and cleaned the steps. Considering what he accomplished, the price was reasonable and I have texted him since for some maintenance advice and he had a quick response. I highly recommend this service.

CT was great! Very quick, thorough and nice. He was able to schedule me for the following day. I…read morewould highly recommend!

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

I haven't had the opportunity to work with this company yet. They called me back to let me know…read morethey were booked out a few weeks, but offered free trouble shooting advice over the phone to save me a visit. I appreciated that gesture, and will use them in the future for other needs.

Update Review: We have been using this company for over a year now. Nothing but the best!…read moreCommunication is great and consistent. Goes above and beyond to assure that our pool has everything required to function year round. Goes out of his way to remind us how to care to our pool during extreme weather and answer any questions we have in a timely matter!

was going to give them a try but they don't come out and look at your pool and discuss what you…read moreneed....they ask you to send a photo of your pool so they can quote you....Nah...want to meet the people I'll be letting into my back yard...not to mention referring them to the other neighbors who have pools....Yeah, i'm old school, like to do biz face 2 face Yes, i'm sure. *please note, this Yelp account is very old. I'm in San Antonio now, not Westlake Village. Here's your response when I filled in your contact form: Team Sneth support@sneths.com Tue, Apr 15, 6:52PM to me Hey Steve, I typically give quotes over the phone. Can you please send me a picture of your pool so I can give you a quote? You can text it to 726-228-0680 if it's easier. Thanks, Team Sneth Steve Hange stevehange@gmail.com Tue, Apr 15, 7:14PM to Team no, thanks..i prefer to meet the person i'm doing business with but if that's not your business model, no problem, i'll pass

Suave Poole cleaning does an excellent job servicing our pool and common area. They are kind and…read morelisten to our feedback. I will strongly recommend them

Thiago does AMAZING work using state of the art equipment. He is always on time and goes above and…read morebeyond for his customers.

i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.