Austin is great and the pool always looks sparkling! Highly recommend these guys for the service,…read moreand the price.

From the owner: Cooper Custom Pools is your premier pool service and construction company, providing the community…read morewith weekly pool cleaning, residential construction, and repairs. We are a division of Five Star Pool Services, Inc., and have been servicing the Boerne/Hill Country Area since 2009. We pride ourselves in our two core values: commitment to quality and effective communication, two things most pool companies lack. Let us turn your pool dreams into reality!

Randy Cooper of Five Star Pools-Cooper Custom Pools built our pool when our house was constructed…read more We have had superior service for nine years. His company has come and serviced our pool every week since it was built. After all these years, we replaced our old technology with the newest technology. Randy and his team have been with us every step of the way making sure the process was seamless, the programming was up to date, following up with us making sure our needs were met and we were pleased with the outcome. If I have a question, he and his team answer it promptly. When choosing a company to build and maintain your pool or just service it, I would pick this company hands. Five Stars is an accurate name for this five star company!

Good Price, dependable. My pool's always clean and don't have to worry about getting the chemicals…read moreright, they take care of it.

This company should be ashamed of how they treat people--especially elderly customers. When my…read moregrandparents first started using them, the pool looked great. Over time, they clearly stopped doing the work while still taking their money, and now the pool looks like a pond. There's no excuse for letting it get this bad while charging for maintenance. This is nothing but neglect and taking advantage of people who trusted them. Do not use this company unless you want to waste your money and deal with a mess.

Dan's resolved a problem I was having in heating my spa. Quickly figured it out and made…read morecorrections at a very reasonable cost. They responded to my call quickly. Highly recommend!

i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.

I've had probably a dozen or more pool service companies over the last 30+ years. I hired these…read moreguys because they were highly rated on Next Door. (At least I think that's where I saw their name). So far, I have to say they have been head and shoulders above anybody else I've had do work for me. They show up when they say they are going to. They actually address any problems and charge a reasonable fee for doing so. I highly recommend.

After telling us we were on the schedule and then changing it multiple times (once to a day we told…read morethem we would be out of town), this company has now ghosted us and is not responding to email, text, or phone messages. Obviously, from my first post, I thought this company would be our go-to repair service moving forward, but now I am disappointed and do not recommend them.

Always appreciate the free water testing. Used them all the time at old home with our pool and now…read moreusing them again at new home with hot tub. Testing is quick and accurate. Always helpful info with no hard sell for needed products.

Unfortunately, although location is convenient to me, the staff is not knowledgeable and the…read moreservice is slow. I tried to address the issue without a Yelp review by simply asking for the manager's name and when she might be available and Aria hung up on me several times. There's a Leslie's right down the road from this location on Boerne Stage Road with great customer service and knowledgeable staff. I'll drive the extra 5 minutes from now on.

American Home Shield sent out Miramar Pool Company to fix filter pump on our pool. We had numerous…read moreother issues that were not working ... chlorinator, check valve, pressure/circulation problems and sand filter issues. Tommy and his son Mason came and evaluated all the issues. They were able to get us a brand new pump, check valve, they changed the sand and solved all the pressure/circulation issues. They were helpful in answering all our questions and addressing all the issues. Our pool runs like it did when it was new. The previous company that was sent out twice to address all these issues said they did but lied and did very little to nothing. It's been so refreshing to deal with a friendly honest company that does what they say they will do. It's hard to find that these days. Only reason they got 5 stars is because the were not more stars to give. Thanks guys for an incredible job.

Purchased a home in Fair Oaks Ranch and wanted to start monthly service and contacted Miramar…read more Coincidentally Miramar Pools built the pool we inherited so it was a natural for them (the previous home owner serviced the pool themselves but we wanted to have a little bit of help with it since it was new to us). We gradually increased service to two times a month. Just called them to ask about our bi monthly service as the pool is starting to look poor and was told that since we are only two times a month that we needed to find another pool service company. While I understand weekly service is the norm they never communicated to us that we either had to go weekly or they wouldn't be able to keep our account. They waited until we were do service and the pool started looking poorly to notify us. I asked if we could go weekly and the owner (Tommy) started to get beligerent. I understand staffing issues can make some business owners forget the first rule of business of doing right by your customers but he has clearly been taken over by the current plight of his situation. I wouldn't recommend.