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    Laser Pools

    3.4 (5 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Laser Pools

    Pool chemical testing and balancing

    Pool draining

    Laser Pools Photos

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    8 years ago

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    7 years ago

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    7 years ago

    I have not been able to get anyone to return my call or email. I bought a Groupon for $100.

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    Keith Zars Pools - Our KZP pool!

    Keith Zars Pools

    (89 reviews)

    I've been doing business with them for 20 years, ever since they installed my pool, including…read moreweekly maintenance. Last week, the pool cleaner told me the water was low, so I filled it. It was low, but after running the hose for two hours, the pool still wasn't filling, and I ended up wasting a lot of water. I called them and told them the pool was not filling up after 2 hours of trying to fill it, but no one came for over five days, and during that time the water kept dropping. I've never seen it that low, so I was worried there was a serious leak. When the repair guy finally came out, he called me several times but didn't seem to know why the water level was so low. He blamed me for not filling it, even though I fill it weekly or whenever the maintenance man tells me to. Eventually, he said the pool cleaner must have left something on, causing the water to drain -- and that was the explanation. Then I received a bill for $218. I called to explain what happened, but the owner was completely unhelpful. He put the blame on me and denied that the repair man ever told me the leak was caused by the pool cleaner not turning something off. In 20 years, I've never complained, and yet they treated me terribly. There must have been a huge change in ownership, they have never spoke to me in this way before. I have pictures from last week showing the water level just slightly below the white line, and I filled it immediately after receiving the maintenance man's email. He sends me pictures weekly after every visit. This company has changed in the last few years, even the cleaning is not like it used to be.

    Love my pool but absolutely hate their service! It is impossible to deal with one person, get items…read moreresolved in a timely manner, etc. in addition, the price on one service went up 25% YOY and nobody follows up! I also purchased a pool cover and one of the benefits supposedly was that they were a one stop shop for needs post build. Well I just tried to get an annual maintenance scheduled and apparently they don't do that and advised I needed to go directly to the manufacturer. And the LSPP program - I have no idea what I am paying for, so many exclusions and am at my wits end!

    Laser Pools - poolcleaners - Updated September 2026

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