The staff was following all recommended safety precautions during this COVID-19 situation. Amanda…read morewas very helpful through our purchase of our hot tub. The moving company was excellent...came two days early and 2 hours before they were scheduled. We had a few minor issues that Amanda handled immediately. You can't go wrong with this great team. BTW, if you buy a hot tub, you get a really nice welcome present as well.

They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

Miguel was great from start to finish. He even gave me a quote before he arrived based on Google…read moreEarth pics of my pool. He answered all my questions and concerns and advised and showed me various materials and tiles for the project. He re-tiled and re-plastered my pool in a quartz finish with new LED light in 7 days. It looks fantastic even my pool guy says so. I cannot recommend Miguel and his team highly enough and the whole project was done at a great price. I was very nervous about this project due to horror stories online. I could not be happier with the results. Thank you Miguel and team I am a customer for life!

Do NOT hire this company for a remodel. I was not able to post without selecting one star…read more It took 4.5 months to "complete" our remodel. They subcontracted to an individual who had never done pool tile or coping. The stone coping around the spa was a disaster and had to be ripped off and redone. The rest of the stone around the pool still has issues. The tiling was done with thinset and never grouted properly. The resurfacing was not done correctly leading to stains and scaling. Nothing we hired them to do was done correctly despite us being very understanding about shifts in timelines and material shortages. Neither the owner or his son have responded to communication attempts to correct issues.

Daniel Besa and his team did an excellent job on our pool. We were told the pool would be…read morecompleted in 6 weeks and the time frame was actually about 8 weeks, but to me that was great for putting in a pool. We finished the pool in August 2015 and have been enjoying it about one month now. The pool size was approx. 33x16 with a surround of Limestone. It is Stunning! They use top of the line pool equipment, the Gunite has a pebble finish with Glass tiles around the edge of the pool. We also added two water features, a fountain and splash pad area. Would definitely use again!!

Hard to say enough good about this company... I interviewed at least 7 custom pool builders for a…read moredifficult/tricky above grade demo-of-old pool and build-of-new-pool job. I chose Infinity Pools based on their responsiveness, knowledge, and the fact that they use their own crews to do almost all of the work. I wasn't disappointed... They did a quality job every step of the way. My pool is absolutely gorgeous and I feel really confident that it was done well. I've done a lot of remodel jobs over the years, and it's rare to get to the end of one this size and be as pleased as I am. I recommend Infinity Pools without reservation.

We purchased a hot tub motor from Hot Tub Outpost. At the beginning things seemed not right, the…read moreFederal Express tracking was canceled. I sent an email and a message on the website . An answer and resolution was provided quickly. The motor has been received.

I talked with somebody on the phone last week and he said he will check if the order will fit my…read morehot tub with somebody from parts no updates. Then I call Monday and I asked the somebody if this part will work with my hot tub. That person said there is no way he can verify if the part will fit. Then I asked him to ship the item, and he said it will ship the item. I'm checking today still no update in regards to the shipping of the item. I called today on 2 different department nobody picks up the phone. It is very unprofessional how you guys are dealing with orders. I know is not an expensive item, but you guys still should do better. This was an urgent matter to fix the hot tub now who knows when I will even get the part or if it was even shipped.

We love this company. Bryan showed up on time (who does that!?!) He worked quickly, explained what…read morehe was doing, was friendly. Luckily he had the needed parts, so only needed the one visit to fix my beloved hot tub. Charged fairly for his time and parts. Since Aquatech is clearly a find, I asked him to do some upgrades on the hot tub. Will be a customer for life.

I am excited to find an HONEST, COMPETENT, PROMPT & HARD WORKING hot tub & pool repair/maintenance…read morecompany. HIS PRICING WAS MORE COMPETITIVE THAN OTHER COMPANIES TOO!! WOW!! Bryan was patient and explained the repairs in detail. He serves a large area, FROM AUSTIN TO SAN ANTONIO, just like me! He will be helping me and all my real estate clients as we prepare homes for sale.

I spoke with Ron today about an issue with my above ground pool. He only cleans in ground but took…read moremore time than I expected just to talk with me about my issue and give me some ideas. If I had an in-ground pool, he would be my go-to guy. Very knowledgeable and anxious to help. Thanks Ron!

Never mind the fact that he doesn't take credit cards. If you want your pool to stay clean, and…read moreyou don't want to think about it...ever, then you need Ron Nemeth and his assistant, Cherokee. They do a fantastic job, and have been handling my pool for almost 5 years. This service is certainly not the least expensive one you can find, but you get what you pay for. I had another service for the first year I lived here and they let my pool turn into a swamp while I was out of town once. Ron fixed it. It has been perfect ever since.

Great Quality pools and the different designs the owner offered were amazing. The service requested…read morewas met in the timeframe we wanted. Definitely would recommend!

Run from this horrible company. Not only is the owner a jerk but he took a photo of my pool…read more(without my permission) years after the pool was completed and sent a worker to trespass on my land. He has refused to take the photos down. We were disgusted by his tactics and he did not finish the project and we had to spend additional money to get it done. He will promise the moon but when it comes time to finish he will be no where to be found. Then he loves to threaten to sue you. There are so many other more reputable people to use DO NOT SIGN A CONTRACT WITH THIS MAN.

John responded quickly and we setup up an appt to see the pool. We opted for the one hour lesson of…read morehow the pool system works and what we need to do to maintain the pool ourselves. John has a great demeanor which makes it easy to work with him. He covered everything regarding the pool and gave us recommendations on products to use. I will definitely be calling him if I need my pool service. I highly recommend him!

From the owner: Star Pool Care is focused on caring for your pool so you can spend more time with family and…read morefriends. We specialize in providing weekly service all year round that includes monitoring and balancing water quality, brushing steps and walls, skimming debris from pool surface, vacuuming pool floor, emptying skimmers, changing filters and other services as needed.

Super responsive, helpful, and has done a great job for us. Kiwi repaired our pool about 8 months…read moreago and provided great service. Most recently we needed assistance with our hot tub and they helped guide us to the solution without even having to come for a repair. Amazing! I highly recommend Kiwi. They are honest, prompt, and great at what they do.

Liam did an excellent job - he responded quickly, figured out what was wrong, ordered the part and…read moretook care of the repair ASAP. Great customer experience and I'll call him again next time I need pool repair.