The staff was following all recommended safety precautions during this COVID-19 situation. Amanda…read morewas very helpful through our purchase of our hot tub. The moving company was excellent...came two days early and 2 hours before they were scheduled. We had a few minor issues that Amanda handled immediately. You can't go wrong with this great team. BTW, if you buy a hot tub, you get a really nice welcome present as well.

They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

Miguel was great from start to finish. He even gave me a quote before he arrived based on Google…read moreEarth pics of my pool. He answered all my questions and concerns and advised and showed me various materials and tiles for the project. He re-tiled and re-plastered my pool in a quartz finish with new LED light in 7 days. It looks fantastic even my pool guy says so. I cannot recommend Miguel and his team highly enough and the whole project was done at a great price. I was very nervous about this project due to horror stories online. I could not be happier with the results. Thank you Miguel and team I am a customer for life!

Do NOT hire this company for a remodel. I was not able to post without selecting one star…read more It took 4.5 months to "complete" our remodel. They subcontracted to an individual who had never done pool tile or coping. The stone coping around the spa was a disaster and had to be ripped off and redone. The rest of the stone around the pool still has issues. The tiling was done with thinset and never grouted properly. The resurfacing was not done correctly leading to stains and scaling. Nothing we hired them to do was done correctly despite us being very understanding about shifts in timelines and material shortages. Neither the owner or his son have responded to communication attempts to correct issues.

Daniel Besa and his team did an excellent job on our pool. We were told the pool would be…read morecompleted in 6 weeks and the time frame was actually about 8 weeks, but to me that was great for putting in a pool. We finished the pool in August 2015 and have been enjoying it about one month now. The pool size was approx. 33x16 with a surround of Limestone. It is Stunning! They use top of the line pool equipment, the Gunite has a pebble finish with Glass tiles around the edge of the pool. We also added two water features, a fountain and splash pad area. Would definitely use again!!

Hard to say enough good about this company... I interviewed at least 7 custom pool builders for a…read moredifficult/tricky above grade demo-of-old pool and build-of-new-pool job. I chose Infinity Pools based on their responsiveness, knowledge, and the fact that they use their own crews to do almost all of the work. I wasn't disappointed... They did a quality job every step of the way. My pool is absolutely gorgeous and I feel really confident that it was done well. I've done a lot of remodel jobs over the years, and it's rare to get to the end of one this size and be as pleased as I am. I recommend Infinity Pools without reservation.

Just had a very frustrating experience. Ordered incorrect…read morepart. Went back and forth over e-mail. Finally decided to throw out the parts vice paying for return postage and take a 15% restock fee. Hottuboutpost did make a reasonable offer to exchange the parts.

Unfortunately, I feel a company often shows its true colors when it comes time to handle a simple…read morecustomer mistake. I placed an order for several items, including an ozonator, which arrived quickly and appeared to be new and in good condition. I have no complaints about that part of the transaction. However, I also accidentally ordered the wrong parts. When I contacted the company about returning them, I was surprised to learn that I would not only be responsible for the original shipping costs--which I can somewhat understand since the order initially qualified for free shipping--but I would also be charged a 15% restocking fee. The shipping charge is understandable. The 15% restocking fee is where I have an issue. If the parts are returned unused, unopened, and in resalable condition, charging an additional 15% simply because a customer made an ordering mistake feels less like recovering an actual expense and more like profiting from that mistake. Good customer service isn't only about how quickly a company takes your money and ships an order. It's also about how customers are treated when something doesn't go perfectly. Policies like this leave customers with the impression: "Make sure you never make a mistake when ordering from us, because we'll make a little extra money from you if you do." That's disappointing, especially when I had an otherwise positive experience with the initial purchase. A reasonable return policy builds customer loyalty. Adding multiple charges to a simple return does the opposite.

This is an amazing business. Twice I've called them for help with my swimming pool pump. You can…read moreget same day service! Both times Bryan came and provided expert advice concerning maintenance of my system. Amanda, the Office Manager, provided caring communication and scheduled me right away. I'm getting Bryan to upgrade my system. Don't go anywhere else. AquaTech is the best!

Fast service and very professional and friendly technician. I can always rely on a great job on my…read morehot tub.

Never mind the fact that he doesn't take credit cards. If you want your pool to stay clean, and…read moreyou don't want to think about it...ever, then you need Ron Nemeth and his assistant, Cherokee. They do a fantastic job, and have been handling my pool for almost 5 years. This service is certainly not the least expensive one you can find, but you get what you pay for. I had another service for the first year I lived here and they let my pool turn into a swamp while I was out of town once. Ron fixed it. It has been perfect ever since.

I spoke with Ron today about an issue with my above ground pool. He only cleans in ground but took…read moremore time than I expected just to talk with me about my issue and give me some ideas. If I had an in-ground pool, he would be my go-to guy. Very knowledgeable and anxious to help. Thanks Ron!

Great Quality pools and the different designs the owner offered were amazing. The service requested…read morewas met in the timeframe we wanted. Definitely would recommend!

Run from this horrible company. Not only is the owner a jerk but he took a photo of my pool…read more(without my permission) years after the pool was completed and sent a worker to trespass on my land. He has refused to take the photos down. We were disgusted by his tactics and he did not finish the project and we had to spend additional money to get it done. He will promise the moon but when it comes time to finish he will be no where to be found. Then he loves to threaten to sue you. There are so many other more reputable people to use DO NOT SIGN A CONTRACT WITH THIS MAN.

John responded quickly and we setup up an appt to see the pool. We opted for the one hour lesson of…read morehow the pool system works and what we need to do to maintain the pool ourselves. John has a great demeanor which makes it easy to work with him. He covered everything regarding the pool and gave us recommendations on products to use. I will definitely be calling him if I need my pool service. I highly recommend him!

From the owner: Star Pool Care is focused on caring for your pool so you can spend more time with family and…read morefriends. We specialize in providing weekly service all year round that includes monitoring and balancing water quality, brushing steps and walls, skimming debris from pool surface, vacuuming pool floor, emptying skimmers, changing filters and other services as needed.

Just got back from Solstice and it was good enough for me to join Yelp to post this! A must see in…read moreDripping Springs. My wife made me go and I am glad she did. If you have a wall, yard, pot, or patch of dirt you will find something you cannot live without. Some of the best yard art I have ever seen. They have an indoor art section with AC that had some really great stuff. A great selection of native plants and the people were really nice. Close enough to ask questions but not overbearing. Loved it and will be back.

Neat place, friendly folks. This place features quite a lot of unique artistic outdoor work that…read moreyou definitely won't find anywhere else! Because of this, the sculptures are on the pricey side. In terms of offerings Sol'tice has more decor than plants however. They do have a decent spread and selection- from annuals/perrenials to vegetables/spices to bushes to succulents to trees- but not in large volumes, so if you're looking for bulk, this isn't the right place to go. The owners both greeted us and invited us to "explore and enjoy" the grounds and to let them know if we had any questions or needed any help. There are a couple four-wheeled carts around to help you shop. The indoor section features wall art and other unique finds/gifts. Currently you don't need a mask to enjoy the outdoor areas, but you are asked to mask up for inside. =)