I switched pool companies after the communication and scheduling fell apart. Like a lot of people…read morehere, I read the reviews and called. My service manager is Bobby, and he is training a whole crew in preparation for summer I imagine. Bobby is straight forward, efficient, welcomes questions, explains things and if you tell him something isn't quite right, he resolves it. Communication is terrific from Patriot. Sure, you get a standard readout of the service, but there will also be notes from the team answering your question, recommendations, etc. Sure, I'm new, only 2 months with them, but so far, stellar service.

Switched companies ..never showed up when they said ..multiple calls ..ruined pool ..currently have…read morea different pool drain our pool $500 .Will Never recommend ever

We were struggling with a nasty, long-term problem: We hadn't seen the bottom of our pool in over…read more8 months. Nothing we did would clear up the water enough to see the bottom. We drained it and refilled it, but as soon as we turned our filter on, it clouded up literally within seconds. (We had just had our filter sand replace on recommendation of another vendor at $300.) Everyone we spoke to about the problem had a quick "solution" that cost another $100-$400. Each of these solutions failed. Finally we found Steve. Instead of just talking the talk and selling us repairs we didn't need, Steve actually came to look at our pool. After some very frugal experiments, Steve discovered our chlorinator wasn't working at all. He installed a new, better one for under $200. (Very slick, it has a window so we can see if there's chlorine in it.) And now our pool is crystal clear for several weeks. Great work.

Can not find the location We followed Google and Apple Maps. Each took us to private homesread more

The ABSOLUTE BEST pool service we have had since we put in our pool in 2012! Issac has been able to…read morequickly resolve any pool issue for us whether it's cleaning or service. He has even come to clean more than once in a week to fix an algae issue with no extra charge. Not one pool service in the six we have had over the years ever did that. We called him one day to problem solve an equipment failure and he was here within 3 hours, then got the part and had it back up and running the very next day. I feel like I have my own personal pool service- fantastic!

Great service to fix the pump leak, fast response to schedule a service, showed up on time per the…read moreplan, and replaced only the necessary parts. Quality job that fix he problem.

Liam did an excellent job - he responded quickly, figured out what was wrong, ordered the part and…read moretook care of the repair ASAP. Great customer experience and I'll call him again next time I need pool repair.

Super responsive, helpful, and has done a great job for us. Kiwi repaired our pool about 8 months…read moreago and provided great service. Most recently we needed assistance with our hot tub and they helped guide us to the solution without even having to come for a repair. Amazing! I highly recommend Kiwi. They are honest, prompt, and great at what they do.

Jason and the team have been building pools for ever and you can tell. They run a tight ship! From…read morethe initial design to the final walk through the CCP team delivered. We are very pleased with our pool and would 100% use them again without a doubt.

First, let me cut to the chase, I highly recommend Capital Custom Pools and Shane, the General…read moreManager! This is my first pool, so I came into this pretty uneducated and Shane was very patient with me during the entire project, explaining the process and what to expect. He is an extremely experienced pool builder and beyond professional and responsive. He makes you feel like you're the only customer he has and follows through even after the pool build is finished. If you want a high-quality gorgeous pool, you must hire this company. Builder Selection Shane and his staff were extremely patient as I tried to align the very differing proposals, breaking costs down as I requested. His proposal was easy to understand and was straightforward, not hiding costs in various categories as most of the other builders did. I felt I got a very fair estimate. While their proposal was not the lowest, I chose them because I felt very comfortable with Shane, his knowledge and he's just an overall really nice guy. Another reason I chose them was because he was the only builder to submit the design to our HOA without my even asking! He kept me informed as the process with them progressed. Design I already had a pool design done by another builder but wanted to get estimates from other builders. I called five and Shane was the first to to respond. We met that week and I was very impressed by his professionalism. He looked at our design, asked really good questions about the pool and how we thought we would use it. He also made some suggestions that had to do with the actual usability of the pool. He took the paper based plans and some screen shots and recreated the design using his own pool design software. We had several design meetings either at his office or at my home. He patiently tweaked the details as well as the bigger things until we were satisfied with the design and the materials. Build Shane managed this project like clockwork and the only time the progress slowed down was due to weather. He kept me informed of who was coming when and what was expected to be accomplished in that given time. His contractors were very skilled, polite and was respectful of our property. The project wasn't trouble free by any means but at each step, Shane oversaw the work being done, making changes either at my request or because he wasn't satisfied. None of which were charged to us. Shane and his staff were so responsive to all of my questions, concerns and me calling him and telling him that one of the pool walls wasn't being done to design, he stopped the work and redid it to design. There's so much more to write but that would make this review too long to want to read. Our pool is amazing and we're extremely happy with the result. Also I didn't feel that once the pool was finished Shane would disappear. In fact, he's still very responsive when we have a question or trouble with the equipment. I would highly recommend Capital! Shane and his staff are honest, knowledgeable, demand high quality from the contractors and I can't say enough about their responsiveness.

Darnell Pools took on the job of making our tiny back yard into a fun and family oasis and they…read morecrushed it. We absolutely love our pool, the cabana, and our refinished porch. It's become a gathering place for friends and family. We chose Darnell over some of the larger companies because we liked the idea of communicating directly with the owners. We had a few hiccups along the way, as all projects do, but Lexi and Bill were always over-the-top with their communication. Multiple times, Bill would drop what he was doing to make his way to our house to solve the problem himself. We made a lot of changes along the way, and they not only adjusted to our demands, but were incredibly flexible and made our overall experience great. I would highly recommend Darnell Pools if you are looking to vastly improve your backyard.

We are so happy with our amazing pool from Darnell Pools. The design is exactly what we wanted and…read morewe loved all of the design suggestions that Bill Darnell had, such as adding an extra bench in the deep end, and a full length bench along the entire Baja shelf which has become our favorite part of the pool. The process from clearing the grounds to completion was much faster than we expected. We love hosting pool parties and the Darnell team made sure that we hit our deadline of having the pool completed before Memorial Day weekend so we could host a pool party for our family and friends! The pool equipment is very easy to use! I control the pool lights, bubblers, spa heater, etc. all from an app in my phone and I love it!

Tim is awesome. His company and his people are pro, trustworthy and straight-shooters. Very happy…read morewith my service. Repeat customer.

From the owner: Pool Scientist is SW Austin and Dripping Springs' premier pool cleaning, service, and repair…read morecompany. How is Pool Scientist Different? As our name suggests, we value precision. Every step of our process is exacting and next level. We believe Pool Scientist is the best company to make your pool safe and protect it long-term. Team. The person who shows up is honest and well trained. You can trust them with your pool and being in your backyard. Our staff include former teachers, property inspectors, and National Guardsmen. All live locally. Our repair guys have about 50 years of experience. Our certifications include Water Chemistry, Certified Pool Operator (CPO), Pool Start-up Water Testing and Balance. We measure water chemistry with commercial-grade digital readers. We never just estimate with a test strip. The Langelier Saturation Index is our gold standard to measure water chemistry. We never just focus on pH and chlorine levels. All data is cataloged in our Skimmer software How we use chemicals is also unique. Every chemical is measured to the ounce. Literally...never estimated. Specialty chemicals are used to reduce the amount of chlorine needed and to improve water clarity. We communicate clearly with you. We text you 10 minutes before our arrival and send another text when we are out of your backyard. You receive an email after each visit detailing our water readings, the work completed, and the exact chemicals added.