I switched pool companies after the communication and scheduling fell apart. Like a lot of people…read morehere, I read the reviews and called. My service manager is Bobby, and he is training a whole crew in preparation for summer I imagine. Bobby is straight forward, efficient, welcomes questions, explains things and if you tell him something isn't quite right, he resolves it. Communication is terrific from Patriot. Sure, you get a standard readout of the service, but there will also be notes from the team answering your question, recommendations, etc. Sure, I'm new, only 2 months with them, but so far, stellar service.

Switched companies ..never showed up when they said ..multiple calls ..ruined pool ..currently have…read morea different pool drain our pool $500 .Will Never recommend ever

Matt, Sean, and Andrew are the best! They're knowledgeable, kind, and always take the time to walk…read moreyou through everything so you feel confident and informed. They transformed our pool from something that was in rough shape into something beautiful. Couldn't recommend them more!!

Drew was so easy to work with and they were very speedy and getting me quick service for my pool…read morethat needed it. Their team are professional and punctual and great at communicating with you. I really enjoy working with them. I think they are a great value for the service as well.

I spoke with Ron today about an issue with my above ground pool. He only cleans in ground but took…read moremore time than I expected just to talk with me about my issue and give me some ideas. If I had an in-ground pool, he would be my go-to guy. Very knowledgeable and anxious to help. Thanks Ron!

Never mind the fact that he doesn't take credit cards. If you want your pool to stay clean, and…read moreyou don't want to think about it...ever, then you need Ron Nemeth and his assistant, Cherokee. They do a fantastic job, and have been handling my pool for almost 5 years. This service is certainly not the least expensive one you can find, but you get what you pay for. I had another service for the first year I lived here and they let my pool turn into a swamp while I was out of town once. Ron fixed it. It has been perfect ever since.

Called this guy like 5 times; spoke to him once. Just asked him to come by to look at it and give…read moreme a quote for the pool repairs I needed done. No return phone calls; zero follow-up to see if we could schedule. Worst customer service I've ever encountered.

Always prompt and provide great service. Very nice professional team. Excellent to work with!read more

Jason and the team have been building pools for ever and you can tell. They run a tight ship! From…read morethe initial design to the final walk through the CCP team delivered. We are very pleased with our pool and would 100% use them again without a doubt.

First, let me cut to the chase, I highly recommend Capital Custom Pools and Shane, the General…read moreManager! This is my first pool, so I came into this pretty uneducated and Shane was very patient with me during the entire project, explaining the process and what to expect. He is an extremely experienced pool builder and beyond professional and responsive. He makes you feel like you're the only customer he has and follows through even after the pool build is finished. If you want a high-quality gorgeous pool, you must hire this company. Builder Selection Shane and his staff were extremely patient as I tried to align the very differing proposals, breaking costs down as I requested. His proposal was easy to understand and was straightforward, not hiding costs in various categories as most of the other builders did. I felt I got a very fair estimate. While their proposal was not the lowest, I chose them because I felt very comfortable with Shane, his knowledge and he's just an overall really nice guy. Another reason I chose them was because he was the only builder to submit the design to our HOA without my even asking! He kept me informed as the process with them progressed. Design I already had a pool design done by another builder but wanted to get estimates from other builders. I called five and Shane was the first to to respond. We met that week and I was very impressed by his professionalism. He looked at our design, asked really good questions about the pool and how we thought we would use it. He also made some suggestions that had to do with the actual usability of the pool. He took the paper based plans and some screen shots and recreated the design using his own pool design software. We had several design meetings either at his office or at my home. He patiently tweaked the details as well as the bigger things until we were satisfied with the design and the materials. Build Shane managed this project like clockwork and the only time the progress slowed down was due to weather. He kept me informed of who was coming when and what was expected to be accomplished in that given time. His contractors were very skilled, polite and was respectful of our property. The project wasn't trouble free by any means but at each step, Shane oversaw the work being done, making changes either at my request or because he wasn't satisfied. None of which were charged to us. Shane and his staff were so responsive to all of my questions, concerns and me calling him and telling him that one of the pool walls wasn't being done to design, he stopped the work and redid it to design. There's so much more to write but that would make this review too long to want to read. Our pool is amazing and we're extremely happy with the result. Also I didn't feel that once the pool was finished Shane would disappear. In fact, he's still very responsive when we have a question or trouble with the equipment. I would highly recommend Capital! Shane and his staff are honest, knowledgeable, demand high quality from the contractors and I can't say enough about their responsiveness.

Fast to respond. They were out the next day to do the leaking test. Identified the 2 problems and…read morereturned the next day (a Sunday) and completed the repairs. Great guys and the least expensive quote. Will definitely use again if needed.

Great customer service, affordable, diligent and expeditious. Highly recommend! Wouldn't use anyone…read moreelse:)

I highly recommend Pool Rite for anyone in need of pool service. My Pentair DE filter developed a…read morecrack in it and started leaking water over the weekend. I have had problems in the past trying to find a pool service that would respond timely. That wasn't the case with Pool Rite. I reached out to Jaclyn on Monday and by Wednesday morning Nathan had already replaced my Pentair filter with a commercial grade Jandy filter. Nathan also identified a few other issues I wasn't aware of and addressed them as well while he was on site. He took the time to answer the many questions I had. Nathan and Jaclyn are amazing to work with! My neighbor highly recommended Nathan and also mentioned that Pool Rite has handled their pool service and does an excellent job! Brad H.

I have been using Pool Rite to maintain my pool for over two years. After using other, less than…read moresatisfactory companies to take care of my pool these guys have been outstanding. Charlie, the Pool tech who takes care of our weekly maintenance is professional , knowledgeable and diligent in keeping everything in working order and communicating about any issue that arises. Additionally Nathan and his team have been great at addressing any problems we have experienced with our equipment. I highly recommend Pool Rite for any pool issues you might have.

This is literally one of the best businesses I've worked with (not just for pool service, but as an…read moreoverall business). Jeremiah & Joseph are fabulous at trouble shooting just about anything. They are honest, reasonably priced, and their service is outstanding. Keith has been wonderful at helping us out too and he even helped us redo our entire decking. They just came out (when our spa was in a pinch) while their business was closed for Christmas! This business is top notch!

Morning Star Pools is the best, most honest, most helpful, hardest working pool company in the…read moreAustin area. On my last service call, the boss met me at the house after hours and saved the day. Thank you again!!!