Jason and the team have been building pools for ever and you can tell. They run a tight ship! From…read morethe initial design to the final walk through the CCP team delivered. We are very pleased with our pool and would 100% use them again without a doubt.

First, let me cut to the chase, I highly recommend Capital Custom Pools and Shane, the General…read moreManager! This is my first pool, so I came into this pretty uneducated and Shane was very patient with me during the entire project, explaining the process and what to expect. He is an extremely experienced pool builder and beyond professional and responsive. He makes you feel like you're the only customer he has and follows through even after the pool build is finished. If you want a high-quality gorgeous pool, you must hire this company. Builder Selection Shane and his staff were extremely patient as I tried to align the very differing proposals, breaking costs down as I requested. His proposal was easy to understand and was straightforward, not hiding costs in various categories as most of the other builders did. I felt I got a very fair estimate. While their proposal was not the lowest, I chose them because I felt very comfortable with Shane, his knowledge and he's just an overall really nice guy. Another reason I chose them was because he was the only builder to submit the design to our HOA without my even asking! He kept me informed as the process with them progressed. Design I already had a pool design done by another builder but wanted to get estimates from other builders. I called five and Shane was the first to to respond. We met that week and I was very impressed by his professionalism. He looked at our design, asked really good questions about the pool and how we thought we would use it. He also made some suggestions that had to do with the actual usability of the pool. He took the paper based plans and some screen shots and recreated the design using his own pool design software. We had several design meetings either at his office or at my home. He patiently tweaked the details as well as the bigger things until we were satisfied with the design and the materials. Build Shane managed this project like clockwork and the only time the progress slowed down was due to weather. He kept me informed of who was coming when and what was expected to be accomplished in that given time. His contractors were very skilled, polite and was respectful of our property. The project wasn't trouble free by any means but at each step, Shane oversaw the work being done, making changes either at my request or because he wasn't satisfied. None of which were charged to us. Shane and his staff were so responsive to all of my questions, concerns and me calling him and telling him that one of the pool walls wasn't being done to design, he stopped the work and redid it to design. There's so much more to write but that would make this review too long to want to read. Our pool is amazing and we're extremely happy with the result. Also I didn't feel that once the pool was finished Shane would disappear. In fact, he's still very responsive when we have a question or trouble with the equipment. I would highly recommend Capital! Shane and his staff are honest, knowledgeable, demand high quality from the contractors and I can't say enough about their responsiveness.

I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

Super responsive, helpful, and has done a great job for us. Kiwi repaired our pool about 8 months…read moreago and provided great service. Most recently we needed assistance with our hot tub and they helped guide us to the solution without even having to come for a repair. Amazing! I highly recommend Kiwi. They are honest, prompt, and great at what they do.

Amazing job! Punctual and for once I felt like someone wasn't trying g to ge e to do a bigger…read morerepair than was needed!

Once you have Chuck Pipkin come to give you an estimate for your pool you can rest assured you're…read morein good hands, I mean "THE BEST HANDS !" Chuck reviewed and educated my husband & I about the deficiencies of our 24 year old pool and the repair process that was necessary. He talked about the rough estimate on each stage of repair & time frame involved. He also explained possible contingencies for problems that may arise during the repair process. Explained cost benefit ratio of several different coping & plastering options, including books and samples to help in our selection. Chuck answered all our questions in depth and after 90 min. he recommended we go to the actual business site in Dripping Springs to look at the slabs of coping, the tiles and the multiple plaster options. I was impressed with how helpful the staff was and their willingness to make sure you had all the samples you wanted to take home. Once the project began Chuck personally managed all the crews. First draining the pool, then crews removed coping, tile and plaster. Sandblasting and repairing the pool structure. Building up the spa spillway and reguniting the cracks in the spa bench. Placement of new coping and sealing it. This crew was amazing, watching these artisans cut these heavy 2" stone slabs and making the curves fit perfectly around the pool edge. Application of the bondcoat and finally the intricate process of applying the mini pebbles. Although the project had a few rain days, Chuck promptly notified us of the delays & the revised schedule. He made frequent on site visits and again explained in depth each process as it was being done. Chuck also acted as general contractor in coordinating the revision and updating of the pool equipment done by another company. Each crew arrived on schedule, and did a very professional job including on site clean up. This job went incredibly smooth, no doubt with Chuck's supervision. It was a pleasure to have had Chuck Pipkin oversee this pool redo. You won't regret hiring this company. As you can see, I could go on & on, but you have more reviews to read. Maureen

Barrett is a crook and I advise everyone against working with him! He said our plaster color "might…read morenot be perfectly uniform" which was fine but the result atrocious, totally veined and mottled. He came to see it and even admitted that it "looked bad" but all he would offer as a remedy was a 10% discount on a complete, full-cost redo of the job. Why on earth would we trust him again??

I spoke with Ron today about an issue with my above ground pool. He only cleans in ground but took…read moremore time than I expected just to talk with me about my issue and give me some ideas. If I had an in-ground pool, he would be my go-to guy. Very knowledgeable and anxious to help. Thanks Ron!

Never mind the fact that he doesn't take credit cards. If you want your pool to stay clean, and…read moreyou don't want to think about it...ever, then you need Ron Nemeth and his assistant, Cherokee. They do a fantastic job, and have been handling my pool for almost 5 years. This service is certainly not the least expensive one you can find, but you get what you pay for. I had another service for the first year I lived here and they let my pool turn into a swamp while I was out of town once. Ron fixed it. It has been perfect ever since.

Fast to respond. They were out the next day to do the leaking test. Identified the 2 problems and…read morereturned the next day (a Sunday) and completed the repairs. Great guys and the least expensive quote. Will definitely use again if needed.

Great customer service, affordable, diligent and expeditious. Highly recommend! Wouldn't use anyone…read moreelse:)

I would highly recommend Kingz Pool Services. I recently hired Kingz Pool to remodel my swimming…read morepool including replaster, replacing old lights with new LED fixtures, installing new tile, and repairing leaks in the spa. Luis, the owner, was incredibly helpful in explaining the process and working through options to stay on budget. I really appreciated how responsive and communicative he was during the remodel. He delivered what they said they were going to do in the timeline promised. His team showed up on schedule, and worked efficiently and professionally. Before choosing Kingz Pools, I reached out to several other contractors but either never got a call back, they didn't show up, or their bids were not reasonable. Kingz Pools provided a fair estimate, stuck to the agreed timeline, and delivered exactly as promised. If you're considering a pool remodel, I highly recommend giving Kingz Pools a call. They truly delivered a top-notch experience from start to finish and the pool remodel looks great!

As everyone has noted - Luis is a pro! Super responsive, professional, with fair pricing.... work…read morewas right on schedule, within the estimate, and looks great! A total pleasure to work with.

Tim is awesome. His company and his people are pro, trustworthy and straight-shooters. Very happy…read morewith my service. Repeat customer.

From the owner: Pool Scientist is SW Austin and Dripping Springs' premier pool cleaning, service, and repair…read morecompany. How is Pool Scientist Different? As our name suggests, we value precision. Every step of our process is exacting and next level. We believe Pool Scientist is the best company to make your pool safe and protect it long-term. Team. The person who shows up is honest and well trained. You can trust them with your pool and being in your backyard. Our staff include former teachers, property inspectors, and National Guardsmen. All live locally. Our repair guys have about 50 years of experience. Our certifications include Water Chemistry, Certified Pool Operator (CPO), Pool Start-up Water Testing and Balance. We measure water chemistry with commercial-grade digital readers. We never just estimate with a test strip. The Langelier Saturation Index is our gold standard to measure water chemistry. We never just focus on pH and chlorine levels. All data is cataloged in our Skimmer software How we use chemicals is also unique. Every chemical is measured to the ounce. Literally...never estimated. Specialty chemicals are used to reduce the amount of chlorine needed and to improve water clarity. We communicate clearly with you. We text you 10 minutes before our arrival and send another text when we are out of your backyard. You receive an email after each visit detailing our water readings, the work completed, and the exact chemicals added.