Nate was great aqua clear is really good and attentive…read more Would recommend Nate and Aqua clear to anyone

My jacuzzi was not heating up and Steven came and fixed everything including helping me reconnect…read moremy app which had also gotten disconnected. While trouble shooting these issues he also discovered a leak which will be fixed after a part is ordered. Steven was polite and informative. Great service!

I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

Pool Scouts of Austin is an AMAZING company! Every time they come out to clean my pool, DE Filter…read moreand Salt Cell, I am so impressed by the quality of work they do. I highly recommend them and hope you choose them for your pool service!!! You won't be disappointed.

We've been with Pool Scouts since 2017. This is a hard working bunch of professionals who know how…read moreto clean our pool and work on our older equipment. Everything always looks nice and the employees are always friendly. I have always felt we are getting a great deal with them and I like that Matt, the owner is accessible with any special requests. For example once we had our pool cleaned on a Tuesday before a scheduled pool party the coming weekend, a big summer storm hit the next day and our pool was full of debris, Matt was able to work Us in for 1 more cleaning that same week before the party.

If you need your pool serviced you can stop looking. Jonathan has been terrific for our pool and…read morehas kept it in great shape! We purchased our house about 3 years ago and tried taking care of our pool by ourselves in the beginning. That was a mistake and made us basically not use our pool. After we hired Jonathan we are able to use it all season. Don't use a big pool company for your pool service, use a local small business. Great communication and will actually explain the process if you want to hear about.

I feel so lucky that we found Jonathan to take care of our pool! He is very communicative,…read moreprofessional, and helpful, on top of keeping our pool clean and looking great. This is our first house with a pool so we knew very little about the equipment and cleaning process. He always lets me know what's going on and even helps me over the phone or FaceTime if necessary (like trying to shut things off during the freeze). I am so glad we have him instead of a company who might send different people to work on our pool or not be available if I have a question. He is also very on top of what we need to fix/adjust/replace to keep things running well and looking good, and he makes recommendations on how to address the issues. He has made having a pool and keeping it clean not a burden at all. I am a very happy client and highly recommend him to anyone looking for top notch pool service!

Now that all the work is done, I am even more impressed with Aqua Pearl Pools! They even found…read morethings that were cracked and allowing sand to flow into the pool. No wonder my pool always had sand at the bottom. I LOVE my new heat pump. They did such a great job on everything. My new pool guys forever!

Quick response to our inquiry for a quote, professional and knowledgeable for our condo pool…read more Highly recommend!!! Excellent follow up and reliability!