This company is dishonest and should not be trusted to do any work. If you are reading this, do not…read morecontract with them. If you're having a pool done through a builder, do not allow them anywhere near your pool. Reach out to me if you'd like to hear an incredible story.

We were in a real bind, a previously hired contractor had destroyed our spa. Mike (the principal…read moreat Marshall's) came in assessed the work required, made excellent recommendations and then provided the price. Despite knowing the dilemma we were in the price was more than fair. Within a day of us agreeing, he had a crew on site to complete the demolition and each day thereafter more work was done. The entire job was done within 4 days. The completed job exhibits quality work and attention to detail. Mike showed up each day to assess the work and to let us know what would happen next. He made sure we were happy and went above and beyond with cleanup. His dedication to ensuring the job was well done was really refreshing. The different crews were all professional and courteous. I can't say enough positive things about the way this company is run and the quality of their work.

I had a 2 hour cleaning appointment booked for today and nobody showed up. No one called to let us…read moreknow either. I had to call the company to inquire about where the cleaner were and when they would arrive. He could not give me a clear answer and failed to call me back with a status update as promised. Now 3 hours later I am still trying to get in contact with someone and cannot reach anyone live. I am very disappointed with this company and their lack of accountability.

We had an appointment last week and they never showed. We called numerous times but they never…read moreanswered the phone. Days later they emailed us back saying they were sorry that another manager messed up. We rescheduled for today and again they didn't show. We called after an hour and they told us 2 people were on the way. Nobody showed up and they did not answer their phone. There are many good cleaning company's in San Antonio, butthis is not one of them.

Unfortunately we had a bad experience. Luckily it turned out to work out, however here is what…read morehappened; This is an email I sent to the company a few days after our move...and have yet to get an acknowledgment or response. We confirmed our appointment on friday and were told we would have movers to help unload our 16' truck somewhere between 4 and 6 pm on Saturday. (Originally we were told after booking, that this would take 5 hours) I called first thing Saturday morning to make sure mine and my husband's phone number was in the system, and again, confirmed the appointment. I was told at that time that it will likely be closer to 4 because of the way the schedule looked and that we would be given a call if they were going to be later than that. At about 5:40 my husband and I both attempted numerous times to get in contact with Move Drs to no avail. We had heard nothing from the movers, and only had been given one contact number where we left messages. I also sent an email requesting an update. We had to return our truck on Sunday by 9 am and were going to be charged a 70.00 late fee for each half hour it was late, so at that point we wanted to make sure someone was coming or if they were just no-showing so we could get othe movers in there to move if possible. I was out of town and my husband was alone so it was not an option to move it in ourselves. After numerous attempts, and 3.5 hours later, my husband posted on the facebook page for move drs with the situation and almost immediately received a call stating they were on their way and would be there in 45 minutes. After about an hour, another call came saying they had the wrong address and that they would be there in 20 minutes. They finally arrived at 8pm. Everything was done by 10pm, however at this point, nothing got put together, and the move in was extremely disorganized because it was a "rush to finish" Also, the two men that moved in had no way of covering the carpet, and they walked all through our house with dirty shoes moving stuff in and out. I'm not sure if this is standard for the Move Drs, but I am extremely disappointed with the service, and hope that this is not how all customers are treated. To top that off, one of the movers asked for a banana and then left the banana peel in a corner of our new place, not in the trash.

I purchased 2 hrs of moving services from Move Drs on Jan. 24. I called Move Drs on March 26 or 27…read moreto schedule my move date of April 6, which was ultimately scheduled for 10:00 am. Move Drs called at 10:20 on April 6 to cancel. Their reason was that they had a fire in their office and when I asked, they reported that they did, in fact, have mover crews and trucks available, but the manager decided to bring the crews in to clean up the office instead of taking care of the appointments that they had already committed to. I certainly hope there were other extenuating circumstances. It seems like a better choice would have been to hire a cleaning crew and kept the moving crews and trucks working to take care of the customers. Move Drs also told me twice they would find another company to move me later that same day but I never received either a call from a new mover, nor a follow-up call from Move Drs. All of this was last minute and ended up costing me substantially more in surcharges since I did not have a prior scheduled appointment. . To me, Move Drs views their business as a one-time customer exposure with little attention to any repeat business and cares nothing about service