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    Savy laundry

    3.5 (2 reviews)

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    10 months ago

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    3 years ago

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    Lucy's Laundry - Machines and a seating area

    Lucy's Laundry

    (195 reviews)

    $$$

    This location laundromat on College Ave I Tustin is very clean and busy most on time. Plenty of…read morewashers and dryers. It's very safe as there are many customers. Staff is super friendly. Continuously been kept clean floors and washers dryers are wiped clean constantly. Highly recommend.

    Luckily I stayed until 9am and the attendant show d up was able to see the $40 cash in the system…read more Original 1 star review: Bless their hearts, this place is absolutely sparkling! It's just such a shame that the technology seems to have been designed by someone who genuinely dislikes the human race. If you have a spare hour and a burning desire to donate your hard-earned money to a digital abyss, you are going to LOVE it here. It's less of a laundromat and more of a high-stakes escape room where the prize is simply being allowed to wash your socks. A FEW "CHARMING" QUIRKS: * THE MAGIC VANISHING ACT: I paid $39 for a card, and the machine sweetly told me to "collect" it. Silly me, I thought that meant it was ready to use! It turns out the card is as empty as the customer service promises. * THE WALL OF LITERATURE: Unless you plan on spending your afternoon studying the "Wall of Text," which is basically a manifesto on how to navigate their hostile interface, you'll never guess that you have to take the card out of one slot and shove it into another just to find the money you already paid. * THE SILENT TREATMENT: I spent 20 minutes pressing the "Help" button, which is a lovely decorative touch, really, and calling a support line that I'm convinced leads directly to a disconnected payphone in 1994. I ended up paying an extra $25 just to escape with clean clothes, essentially gifting my first $40 to the universe, or the next lucky stranger. I even found a discarded card on the floor, a tragic little souvenir left by the last person who realized they'd been fleeced. It's such a quirky business model, you can't even get your $1 deposit back for the plastic! THE TAKEAWAY: It is truly impressive how a place can look so clean while its system feels so... predatory. If you're looking for a free wash, honestly, just stand near the kiosk and wait for the machine to rob the next unsuspecting visitor. I'm sure they'll leave their card behind in a fit of tears, too! A TINY SUGGESTION FOR MANAGEMENT: Perhaps you could update the screen to say, "Please collect your useless, unloaded card and put it in the next slot so we can finally give you what you paid for." Or, and I say this with so much love, you could join us in the 21st century and get a machine that actually functions. Good luck to everyone else! You're going to need it.

    Crest Cleaners - This was after the first dry cleaning (for my second wedding in Scotland)

    Crest Cleaners

    (296 reviews)

    $$

    So far this review is for the initial drop off :-). Last…read morenight I tried to clean my dress for an upcoming wedding, and I totally forgot chiffon is not a material you should clean with water. It was already night time so I messaged this business to ask for availability. Frank instantly responded and was SUPER responsive, even at late night time. He told me he could get it done with a couple hours. So, I woke up a little earlier this morning before work to go drop off my dress. Frank was there waiting and was super understanding. Literally 5/5 already just for customer service. He was confident in his work and told me not to worry, because I was panicking :'). The cost of cleaning my bridesmaid dress that's chiffon was honestly not bad at all!! Super affordable, highly recommend especially when they do same day service. Thank you to Frank for giving me reassurance with your pleasant customer service! I can't wait to see my dress. Will post another updated review with the dress

    Crest Cleaners really surprised us in the best way. You don't usually expect a dry cleaner to feel…read morelike a wow experience, but this one did. My husband and I came in to get a suit cleaned and Frank immediately stood out. Super friendly, welcoming, and just genuinely a pleasure to talk to. He even offered us something to drink, which was such a thoughtful touch. Pricing is very fair, service is top tier, and the whole experience just felt easy and personal. It's people like Frank that keep you coming back. Highly recommend!

    Savy laundry - laundromat - Updated May 2026

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