The woman who works at this place at night is absolutely miserable. I stopped going there because of how rude and prejudiced she is. It's ironic because she probably isn't even here legally. She doesn't speak any English and is always incredibly rude to me. One night, I had to confront her when she refused to let me start a load at 10:35 p.m. I get that the last wash is at 10:30 because of the drying time, but I only needed to wash since my dryer at home was fine. Even after someone translated my request, she still wouldn't budge. The translator was clearly uncomfortable with her attitude and even apologized to me on her behalf. I was so irritated--I would have been done by 11, a full hour before closing. I'll never give this place my business again, and I'm tempted to call ICE on her. read more

Came at 10:40 and tried to wash my blanket and the lady stopped me due to last way being at 10:30...... I'll never beg to spend my $$$. Definitely won't be coming back. read more

The staff is courteous and professional. The laundromat is usually clean and tidy. Sometimes, there is a glitch because you can't always control customers and their actions. However, whenever something goes wrong with a machine, the staff is there to help you. read more

Extremely bad service. Machines are always broken so there's always a wait for the few machines that actually work. Don't waste your time and go anywhere else read more

Pros - everything worked They had staff onsite Well lit Felt safe Parking Cons Washers weren't clean was freezing cold- no insulation read more

Soapy Lee Coin Laundry - Laundromat Near Me - Tustin, California

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Clean and accessible parking. Easy to find. Multiple machines at various price points.

This is a small laundromat that is right next to another laundromat. It's literally right on the other side of the wall. They're both small, but I prefer this one, because it has a massage chair, along with two big screen TV's. There's big machines too that I come use when my big comforter needs a washing. It's a nice quiet location here in the early morning since all the other businesses are still closed. There will be 4 or 5 others here on a weekday morning, so most machines will be free. read more

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Me and another customer came here exactly at 10:30pm and the very rude lady that works there turned us away. She said last load was at 10:30pm even though I got there on time. What a waste of time and gas. Terrible customer service she was not nice about it at all. A total Scrooge just in time for Christmas thanks lady! read more

Only removing a star because it's hard to find a time to come that isn't busy, and they're a little pricier than other local laundromats. Otherwise, soapy Lee coin laundry is very clean, they have lots of machines, their machines WORK (lol), and everyone is pretty friendly. They have excellent parking too, unlike some other laundromats in the area. Edit: the wait times on machines aren't accurate which is a little annoying but not a big deal read more

Soapy Lee coin laundry is a community laundromat with plenty of space, although parking can be difficult since it's shared with the shopping center. It has great hours, and machines ranging from typical top load washers to 60 pound high-efficiency washers. There are also several dryers so there are always some available. Obviously weekdays are the best time to come in as it is not too busy. read more

Dude don't even use the restroom in here they have no water or soap, go to the bathroom at your house. read more

Thoroughly impressed with how clean this place is and the upkeep is amazing with the hand soap and paper towels. They have plenty of washers and dryers, although I imagine it would be hectic on weekends. We normally go to laundromats to wash our bedding but we've been to various locations around OC and LA county and this by far was one of the best laundromats we've been to. They have two 80 lb washers and over five of the 60 lb washers. We didn't walk around the entire laundromat but I'm sure there were more on the other side. We also enjoyed the atmosphere with the cute, plants that were potted within used detergent bottles. So creative! read more

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This laundry mat is fine. It's clean. They take good care of the machines but like any laundromat people abuse the place so machines are often out of order. They do not have staff here 24 hours a day but when they do, they are working, cleaning, and helpful. Most everyone here speaks Spanish. So maybe that's why people complained? I had one of the washers crap out during the rinse cycle and get stuck. Lucky I I was here at a time when staff were on site and they were able to save my laundry and switch it over to another machine. They reimbursed me the cost of the wash so I didn't pay double. They say they have wifi. TVs are usually on Spanish broadcast They have a massage chair, vending machines for snax, drinks, and laundry supplies. Occasional a street vendor comes by with tacos, champurrado, or tamales. The is a coin-op place so bring quarters or cash. Prices are: Giant machines $6.75 XL $5.00 Large 3.00 Regular $2.00 Dryers are 0.25 per 10 mins. read more

This lady has a very bad attitude, I went to take a car to get my clothes out of the dryer, there was only that car available and she told me that one you can not use it because im washing my clothes (i don't understand if she come to work or washing her clothes) "attention owners" she always speaks badly of the people who come to wash in this place, I asked her for the customer service number and she told me that she could not give me with a bad attitude! note: I am not the only one who complains about this lady... read more

Soapy Lee Coin Laundry - She's talk to me with very bad actitude! - Laundromat Near Me - Tustin, California

extremely rude woman working there. i agree completely with aimee & someone else who made a comment about the rudeness of the staff. i was shocked at the level of rudeness. granted i haven't been to a laundrymat in years, but i remember them as friendly places. i would never go there again. i give a zero rating to lee laundry. read more

So far I've come about 3 times. The first time was fine. The second time, there was a gentleman not wearing a mask. No one told him anything and he sat inside too. No mask on. I didn't see any of the people that maintain it and I doubt they would have said anything to him because of his size. It was also at night so that maybe have been why there was no one there. The third time (in the morning) another gentleman wasn't wearing a mask either. This time a person that maintained it was there but said nothing to him. He at least would step outside. It's disappointing that people don't enforce mask wearing and that there's still people that refuse to realize that we are in a pandemic and that millions have died. read more

When the machines don't work, don't drain the water, your clothes are SOAKING wet and you literally have to dry them four times for 30 min each. You waste your time AND money. Don't bother filling out a card to get a refund because they don't care NOR will you get your money/time back. Such a waste. Thanks for responding to my inquiry! read more

One of more clean laundromat I have been too. Washing machine accept good amount of load. The price is reasonable $5 for large machine and $2.25 for smaller machine. read more

Very clean and well maintained laundromat. Store is well lit and plenty of room to fold your clothes. Lots of Parking and great restaurants in the plaza while you wait. Owner is very friendly and nice. Will come back! :) read more

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Started washers at same time with same time why is one done 6 mins before the other one. Smdh what a joke they screw you on the time plus there are 8 washers that i saw out of order . The owner is a slacker and doesn't care about nothing seems like over half of the washers are out if order how can you run a laundromat with no washers read more

Soapy Lee Coin Laundry - Time difference on two washers started at same time with same time ones done 6 mins early. Wtf.. who does that - Laundromat Near Me - Tustin, California

It says they're open till midnight, I got here at 10:30pm and was told I couldn't start my laundry. I had to tell them I would wash only. Here it is not even 10pm and my stuffs almost done, I would have plenty of time to dry. False advertising and they're rude AF. read more

Stomach machine Stomach boss, never come to do laundry. The machine gets stuck and the owner can't open it, which is very uncomfortable.

Very clean. On point. People are regulars. Know when an outcast comes in. I really like it. read more

There are a lot of cars in front of their doors, and they often occupy temporary parking Spaces, and washing machines are very dirty. And very difficult to use. Sometimes people smoke weed at the door. It has a bad effect on our health read more

An actual COIN laundromat that doesn't require a proprietary card to access the machines! The plaza is sort of run down but the machines are very reliable. I've come here about once a week for the past two months and haven't had any issues with the change machine or the actual washers and dryers. I've only used the top load dryers and they cost $1.50 for about 32 minutes of washing. The dryers cost 25 cents per 10 minutes and I would say it only takes about 30 minutes to completely dry a load of laundry (even with towels as long as the dryer is on high heat it's good to go). Overall, takes about $2.25 and only an hour and a half of my time to completely finish my laundry. There are two or three small benches as well as desks against the wall if you want to sit and wait. The only issue I've had is waiting for people who hog the dryers by separating their laundry to multiple dryers, but the place itself is great. read more

Yay they require masks and the lady kept coming around cleaning things. Has plenty of different size machines. Lots of baskets with wheels that actually work. Plenty of choices of detergents if you don't have it or run out. Change machines, no need to buy a prepaid card. Folding areas are clean. Benches for sitting and waiting for your loads. Lady was friendly. Not super crowded but I came late. There is even a massage chair. Open until midnight, last load is at 1030. No problem parking close. read more

Wow this place is great! My loads come out so clean and the price is so cheap. I've been to a few coin laundry's and this is the cheapest. $1.50 for 32 minutes of washing and $0.25 per 10 minutes of drying. All I need is 20 minutes for my towels to be dried. Will come back if I'm in the area! read more

Very clean no homeless people no gang members or any trouble. I wash my clothing peacefully and I recommended 100%.

It's clean and the machines are reliable. Don't expect any service or help. Just do your laundry and leave.

Place is mediocre. On a Friday evening this place is packed with families and sometimes kids running around. CONS: 1. I've had a incident where a 30lb washing machine has gone from 9 minutes to 1 minute. I left a note along with a slip in the mailbox and never got my money back. I saw the owner one day so I confronted him and his response was "sometimes people mess with the machines." He did give me $2.75 after I mentioned to him the problem I had on two occasions. 2. The lady with curly hair cleans the place, but is looking at everyone like a hawk or is on the phone while using her Bluetooth. PROS: 1. They have 30lbs, 60lbs, & 90lbs washing machines. 2. Vending machines with soda, snacks, & laundry detergent (overpriced in my opinion) but come with your own. 3. Nearby restaurants to get a quick bite. read more

We got here at 8am, and it was hot as hell in there already since there is apparently no ventilation. Super crowded with little seating. Takes coins only, so you have to get cash from across the street at the liquor store. You have to pay $0.25 to use the bathroom, and there was no soap (not like they ran out, but like they clearly don't stock it, since the cartridge was empty) and no paper towels (again, there was no empty roll, so clearly was never stocked to begin with). And by 9am the toilet paper was out too. I had to go steal a bunch of paper towels and a bar of soap, so the kids People had with them, could go to the bathroom with dignity. Clearly the owners could care less about their customers, and are just greedy. read more

I placed my coins into a machine to wash a second load of my clothes. The timer was set to 20 minutes, but after a few minutes, it turned into 9 minutes and soon after, the machine said it was finished. My first load wasn't even finished. I was so disappointed. Also, people hog empty machines by placing their baskets and carts next to them. I tried this place twice and I don't think I'll ever return. read more

I came on a Monday before lunch and it was not busy. This place uses quarters and there are change machines. They have fluff n fold service with $10 minimum. Vending machines with laundry supplies, snacks, drinks. TVs in English and Spanish channels. PROS + Free WiFi + Plenty of parking + Clean machines CONS - The smaller washing machines are not next to the dryers so grab a cart before they are gone - On busy days, people leave their stuff in the aisles and tables so you'll need to squeeze on by MY TIPS * There are two tables to do your homework * The WiFi password has changed so it's not the one in the picture read more

Energy isn't welcoming. every time I come in here the News station in English is always low & a woman there always questions my sister about washing, asking her, if she actually is going to wash & that the quarters are for customer use only. Which is like, duh.. it's okay if it happened one time but everytime ??? .. only reason I come here is because it's down the street ‍ read more

I wish I could give a 0 star to this place. Nobody is following the rules of wearing a face mask. Nobody is in charge to make sure people are following the standards, are you serious? It's really annoying and disappointing going to a place and see these kind of situations. If I were in charge of this place I would seriously ask people to put their face mask covering their nose and not allowed if they're not wearing a face mask. We all gotta protect each other, but this people really don't care and apparently the business isn't doing anything about it. read more

Very clean, new dryers, friendly (although linguistically challenged) attendant, one tv set to a kids education channel, one set to Novelas, and no bad smell! Need a token for the restroom, or .25 cents, but I'm sure there is a very good reason, I actually like that. Security cameras everywhere make me feel safe, cause our laundry had to wait till the evening. Whole family had to go, ooh, and I loved the massage chair! $1 for 5 minutes, felt so good. A little on the pricey side for washing, but it was well worth it for safety and cleanliness. read more

Soapy Lee Coin Laundry - Open 5 am to midnight! Fire extinguisher accessible - Laundromat Near Me - Tustin, California

Clean facilities and exceptionally kind staff. The Hispanic woman who's been there every time I've gone is so helpful! Your first time there will be confusing, but just ask her and she'll explain. Pro tip: you need to buy a card to use the machines and you can only use cash. read more

It's a laundromat, what can you really say? There was a homeless man sitting on the bench inside but he was really friendly and cleared out pretty quick. The place seems like it might always be super busy as I was there mid day and I felt like many people should have probably been at work but it was packed. I'm not a fan of kids so I kind of dislike people just letting their kids run around and just do what they like so that was a little annoying but definitely not the laundromats fault. Other than that, the machines went from normal to pretty darn big, and even though I'm used to washing at home for free I definitely think the prices were probably pretty reasonable. I'm hoping I'll never have to revisit but that's only because I like washing at home, but if my machine decides to break on me again I'll definitely consider using this place again. read more

First time came here and impressed by the machines. I was looking around for someone in charge but had not find anyone. Used 2 of 80lbs laundry machines for the whole family blankets which can not be done by the laundry in my apartment because they are so tiny. read more

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Worst laundromat possible. Although advertised to be open until midnight, it closes whenever owner wants. Beware of owner/tow truck tandem. They don't even wait until closing time. If you are not watching your laundry like a hawk, they will tow your car at 11pm and it will cost you extra $400. Will never recommend to anyone read more