I can't speak exactly to the scheduling and pricing side of things because I worked with Randy…read moreStagg as more of a consult (another plumber brought him on on a complex issue he had not been able to figure out) than by hiring him directly. However, he was clearly extremely thoughtful in his troubleshooting approach and knowledgeable about not only plumbing but overall house construction. It's a powerful combination to have because he knows the end-to-end and understands how it all fits together, so he can advise even on things like how to lay a foundation optimally. He also walked around with me a little bit and commented on some other improvements that he would do if it were his house. These were things that he did not stand to make any money off of recommending to me but was simply advising as best practices, including some that would keep my kids safer, prevent water heater leaks, and give me a creative workaround to an issue I'm having with my shut off valve. So that guy is great and, since it's his company, I assume a solid reflection of the type of knowledge and experience he expects of and instills in the people he hires. I also see there are some reviews on here where people had issues with scheduling or other things, which obviously are important. But at the end of the day, I would rather have some scheduling issues but get a great person out than have somebody with less experience who is easier to schedule with. That's not to say that I think they have a habitual problem with this, just that I think it's important to prioritize what really counts. I think there are few people who are more knowledgeable than Stagg and would definitely recommend them, especially if you have something that's tougher to figure out.

Do not use this company at all. The charge 2x3 times as much as every other plumber out there. They…read moreuse deceptive invoice that don't show details and all you to shop deals or even see work being done. I should have read all the Google reviews first but was in a panic being a first time home owner and had a water heater explode. They took advantage of me and charge $3000 for a $662 heater.

My realtor recommended Matt with Matthew's Plumbing for a water and sewer leak test, and I'm so…read moreglad she did! Matt was communicative, honest, and excellent at explaining the process and results. He also gave us a great deal on replacing our 10+ year-old water heater, which was much appreciated. It's refreshing to work with someone you can trust and who genuinely takes the time to explain things without trying to upsell you. I'd definitely recommend Matthew's Plumbing and will absolutely call Matt again when we need plumbing work in the future!

Mathews Plumbing truly earned my five‑star rating on a significant project. Most importantly, they…read morereplaced my 13‑year‑old Kohler steam generator. During that work, they discovered that the original installer had not followed code and had made several mistakes that could have been costly--or even dangerous. Mathews Plumbing corrected all of the substandard work, including the associated wallboard and painting repairs required for the Kohler project, and successfully cleared a difficult city inspection. They also followed all the rules of our high rise condo association. They also installed new kitchen fixtures and a whole‑house water monitoring and automatic shutoff system, giving us peace of mind against potential plumbing leaks. The repairs tied to the steam generator involved wallboard, tile, and paint, and their team were true artists--matching the tile, textured wallboard, and paint flawlessly. Everyone on the team was professional, respectful, and very pleasant to work with. They took the time to educate me on the challenges involved, trained me on proper maintenance, and consistently cleaned up after their work. I have nothing but praise for Mathews Plumbing and would highly recommend them.

Update: I just called hired Blue Star Plumbing for a second time and they were outstanding again!…read more They called me within 2 hours of submitting my request through my home warranty company. They were very accommodating to my schedule and we picked a good time. The technician arrived within the scheduled window and called 25 minutes ahead to let me know he's coming. The technician was very polite and courteous. I was extremely impressed with how quickly he completed the work. It took 15 minutes from the time he arrived to the time he left. He diagnosed the issue, turned off the water to the house, drained the lines, replaced an old worn out shut off valve behind the toilet, replaced a leaky fill valve inside the toilet, turned all the water back on, and checked everything. I was very amazing how he did all of this in just 15 minutes. He obviously knew what he was doing. Overall I'm extremely pleased with my both my calls to Blue Star Plumbing. I would highly recommend them!

Prompt, did work quickly and professionals. Keep the homeowner in the loop full time…read more Price ok, will use again.

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

Service: Immediate, friendly, kind, thorough, and honest…read moreBonus: 24/7 We were sold on their honest customer service Just the phone call made my day when she said they would send someone out right away. We will definitely be working with them. -Accurate Leak & Line aren't general plumbers...I think they only do line replacement from what I gathered -A#1 Air & Rescue air and plumbing only assigns unreliable time windows Thanks again Pure Plumbing!

Straight shooter plumbing came out for an emergency plumbing issue on Labor Day. I can't say…read moreenough nice things about the company and the 3 employees we dealt with. Honesty and integrity are some of their best qualities. I will always use them in the future. I highly recommend.

Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.

Late post. However, this is my 3rd or 4th time using Mr Jonathan who is a gem. This time it was…read moreinstalling a new water heater which required alot of services which were needed to pass code. He knew exactly was needed and assured me it would be included in the service. Love that he gives true estimates and stays true to it. He is kind, timely and I trust him! Will be calling again when needed. A very satisfied customer, Ms Amy

Jonathan and his worker did a excellent job installing our water heater. From the receptionist…read moremaking appointment, to talking about what my husband and I wanted done so very professional, courteous prompt service great pricing! We will use them for all of our plumbing needs for now on. We are so very happy with their service! A+++

This company claims to be "Christian" but takes advantage of those that they employ. It says a lot…read moreabout a company in how they treat and compensate their employees. When the "owner" is having their employees put major purchases on their own credit cards, that's a HUGE red flag. It's an even bigger red flag if that credit card is not paid back immediately upon payment from the customer. Then to do this on two different cards? In a final act of things Jesus would probably not be too proud of, this owner decided charging up almost $2k in credit card debt wasn't enough, he and his wife decided they were not going to pay the same employee for the last couple of weeks that he worked. I would never want this type of person in my home. **Go pay that man what you owe him-all of the pay, the Discover Card, and the Home Depot card, plus any & all interest that accrued. You know that this was a distasteful thing to do someone. You can now make it right. Owning up to a mistake you made and making it right is truly the Christian thing to do. I'll be praying for yall.

The office manager was very friendly getting me scheduled within a couple days…read more The plumbers came out and fixed a stopped up sink and gave me a couple tips on how to help prevent it from happening in the future.

Absolutely amazing experience with The Leak Whisperers. Extremely professional, detailed, and…read morehonest. They used modern equipment to thoroughly test everything and were able to identify the actual problem very quickly. I initially thought I had a plumbing leak, which could have turned into a very expensive repair. Instead of trying to sell me unnecessary work, he took the extra time to investigate and determined that the plumbing was fine--the water was actually getting through cracks around the shower. His honest diagnosis potentially saved me thousands of dollars. He was also very empathetic, explained everything clearly, and even gave me a discount. It's difficult to find professionals who combine this level of knowledge, technology, honesty, and customer service. I cannot recommend The Leak Whisperers enough. Easily 5 stars.

No matter which plumber you like or how you expect to handle your leak, call Leak Whisperers first…read moreand pay the relatively low price for a diagnostic. There are a lot of different types of people out there with different types of knowledge and experience and different tools they use, but this should absolutely be your first call. I say that because it was not my first call and I wish it had been. I have a friend who is very plugged into the plumbing industry who recommended another plumber to me. So that plumber, who advertisers leak detection as part of his services as well, came and spent some time trying to localize it. He was here for almost 7 hours, much of which was diagnosing the issue and then doing a couple reroutes. When he left, we knew it was still leaking (probably a 2nd leak, we assumed), but it was late and the issue was seeming fairly complex. Before he came out again a couple days later, I asked Jason to come have a look. He walked in and it took him about 15 minutes to map out the pipes and identify the most likely source of the leak. We spent a little more time reviewing what the other plumber had done and talking about what the next steps should probably be. He was very professional about that process, not just crapping on the other plumber's work or anything like that. He also helped me get the lines labeled so it would be easier for me to know what was what. He clearly cared to see that my issue was resolved. When the other plumbers came back, Jason sent me several text messages with information I could share with them that he knew would be helpful. When it sounded like they were maybe not in alignment, he sent me a lot more information and strongly advised letting him call me so I could get us all on the phone together. I tried my best to be diplomatic about this process because I didn't want anybody feeling like their toes were getting stepped on, but ultimately we got on speaker phone with those guys and Jason explained what was going on. They were a little bit resistant at first and wanted to keep on with their own methods of exploring the situation, but it didn't take long for them to realize that everything Jason had said was true and that his recommended solution was the best course of action. So, ultimately, everybody ended up in agreement, the main difference being that it took Jason -- with his tools and experience -- about 25 minutes to know everything you could want to know. And the most important thing to know about this is that the plumbers I had been using were still good plumbers with decades of experience who I would still not hesitate to recommend. Jason just happens to have a particular expertise doing leaks day in and day out. The other guys were qualified and competent. Jason was just next level. Before they left, they commented that Jason had been really helpful and asked me for his contact information so they could see about using him on some of their jobs. I think that's a pretty damn good endorsement. Anyway, I know there are a lot of options on Yelp if you have a leak, but I don't see any reason to look any further from here.