Great service and communication with the company, did a wonderful job in a timely mannerread more

Great and very informative crew for this company. Arrived on time and were really helpful and…read moreprofessional and did not try to oversell and got straight to the point of our problem and what was our best options to fix the issue and get it done. I have found out that so many contractors love to put off their scheduling and try to charge way too much for their services compared to other businesses offering the same services and C & C arrived on time and gave us our quotes when they said and were just truly professional during the whole process and I just wish all businesses and contractors would have the same thrive and work ethic that the guys at C & C has. The ladies who schedule the appts were also amazing as well. I advise anyone in need of slab or plumbing repairs or installation of any kind to give the team at C & C a call and at least get a free, professional quote before hiring someone else.. Chris M

I do want to say that I appreciate the effort involved in replacing our main sewer line and…read morerecognize that was a significant repair. That said, I do want to express my dissatisfaction with aspects of the project execution. My understanding per the contract and my discussion with Baker Bros, was that the project would take 2 days and included restoration of the yard, with existing grass being replaced where possible and sod being installed in areas where the original grass could not be salvaged. Instead the project extended from last Thursday through Friday of the next week, which was substantially longer than anticipated. Although the plumbing was complete, the backfill, and yard restoration was not. Ultimately, I'm disappointed with the condition in which the yard was left. While I understand excavation work will inevitably impact the appearance of the lawn, I expected the restoration work to be performed with greater care and attention to detail. Some of the sod had been laid over each other or over existing grass rather than being properly cut and fitted into areas where replacement was actually needed. My expectation was never that the yard would look exactly as it did before the repair. However, I did expect the restoration efforts to reflect the same level of professionalism as the sewer line replacement itself. For example, on the first day of yard restoration after I had chatted with a Baker Bros Service Plumber about the yard, who I am assuming to be the general foreman of the 3rd party restoration crew, showed up to my home and I walked out to a group of around 8 men, and he stated, "my boss said you have a problem". But I would've expected Baker Bros to come out to check on the status of 3rd party contracted work. I've used baker bros since we bought our home over 3 years ago and have always had positive experiences; however, this piece was not a great one.

I had a leak at my water meter, as made obvious by the lusher and greener grass than the…read moresurrounding area around the meter and the fact that my foot sank to my ankles in water/mud when I stepped on it. I called Baker Brothers to come check it out as I had a similar problem 3 years prior and they fixed it. Was told that it was free for them to come out and give me an estimate. I needed to know if it was on my side of the meter or the cities side. A nice gentlemen came out and confirmed there was a leak, because it was wet around the meter, but it was going to be $200 to dig it up and get an estimate. Yeah, I know there's a leak, that's why I called you, and was told that it would be a free estimate. Don't bother. He gave me his best repair estimate of ~$900 without seeing it further. Which annoyed me even more since the last time they fixed it was $2K. Why is it half the price now? I opened up meter cover myself, and it was glaringly obvious where the leak was, as you could clearly see it 2 inches from the meter on the city side. I'm not even sure that the guy opened up the meter cover as I don't know how he could have missed it if my uneducated eyes could see it so clearly. I would have paid Baker Brothers $200 for literally nothing but to tear up my yard if I had gone through with it. And now I'm convinced that I was taken to the cleaner last time they repaired my line. Will be calling local privately owned businesses from now on. Lesson learned.

We had an overflowing washing machine line and Jason did a great job clearing the line for us. He…read morewas very polite and the job was very reasonably priced.

Jason and his team are awesome…read more Excellent service and responsiveness to customer needs. If you need plumbing in DFW, this should be your first choice!

Reliant replaced our pipes in Feb 2025, and by April 28th at 3am feces, raw sewage was overflowing…read morefrom our shower drain with two small children in the house. Despite paying for their "preferred member" plan and 24/7 emergency service, we were left waiting all night with toxic fumes in our home and never received a single call or text back. Another company arrived in 15 minutes, documented multiple code violations in Reliant's work, and confirmed the installation was done incorrectly from the start. They advised us to go back to Reliant since the work should have been covered under warranty. Over the next few months, Reliant scheduled multiple appointments - and every single time we were left sitting at home for hours with no calls, no updates, and no one ever showing up. My husband and I took off work multiple times, moved nap schedules around for our kids, rearranged our entire day - only to find out about cancellations after we called them ourselves. Most recently, we were told Dallas "isn't a priority market," which explains the constant no-shows and excuses. Reliant's lack of communication, accountability, and professionalism has been staggering. We've spent thousands, lost countless hours, and months later still don't have a fully functioning bathroom. Their "24/7 emergency service" and "preferred member" plan are nothing but empty advertising. Learn from our mistakes: read the recent reviews and take them seriously. DO NOT trust Reliant with your home. And to Reliant - please save the copy-paste Google reply. What you need to do is have your manager pick up the phone and finally call us back.

The whole organization is totally unprofessional The quote process for same day service was very…read morehigh but needed the sink replaced before going out of town. They didn't try to repair the same day as was implied. The service was not to include garbage disposal but was started until told to stop by me. It took most of Saturday and Sunday morning to get it installed!! I contacted customer reps repeatedly to discuss poor service, workmanship. I was told I would receive $200+ refund on $1800+ service. 4 months later, NOTHING!! They never intended to refund, they just kept putting me off hoping I would give up. I would never, ever use them again!!!

It's never a convenient time to replace a water heater, but Walter & Pablo made the job less…read morestressful. 2 of my plumbers over the last 20 years, one had cancer, the second one retired. I called the people who purchased the business from my deceased plumber. No return call...I called them 3 times and they told me they would call me back with a scheduled appointment. Well, they never called me. So I looked to find another plumber. I called 2 different, new plumbers and Walter was the first to return my call. Where I was willing to wait a couple of days, Walter & Pablo came out today!!!! I'm now running my dishwasher with hot water. Thanks for such wonderful customer service!!!!! They respected my home, took special care with my wooden floors, walls, etc. would definitely use them in the future.

We had an excellent experience with 100 Percent Plumbing. Walt came out the next morning, on time,…read moreand was helpful and honest. He offered a potential fix but was concerned that it might not fully handle the job. He was very transparent about the cost and risks. I was also really surprised to learn that the first visit (evaluation and estimate) was free. I had him move forward with the work and it solved everything. I would absolutely recommend him and call again.

Kevin was great to work with. Very knowledgeable, patient and polite…read more He explained everything we needed in detail to make sure I understood why it needed to be done. Such a relief to find someone you trust!

I had a leak in my upstairs tub drain and was told that it would be a $129 to rip open the ceiling…read moredrywall to inspect. They mentioned that it would mostly be a loose threading or dried plumber's putty and wouldn't charge extra for such a small fix. I was then told that the P-trap is damaged at the cost of fixing it would be additional $480 (after adjusting the $129). They mentioned that it would take a 2+ hour labor and the parts were expensive (something called a P-Trap needs to be replaced). I believed them and went ahead. All they did was replace a PVC pipe piece and the drain plug and the job was done in less than 30 mins. They came back a couple of times to flip the drain plug as they messed up on the right color (was supposed to be oil rubbed bronze and they got chrome). I don't like people who manipulate you this way and would advise to stay away.

We used Reliable for two different jobs at our home recently. They were excellent. To begin with…read morethey came out immediately and gave me a quote on both jobs that was reasonable They were honest. We had a couple of quotes. On the first job we had a leak behind our washer and they said they would need to cut the drywall and replace the box. On the day of the repair, the technician said he was going to see if he could fix it without cutting my drywall. He worked on it for what seemed about an hour before he finally came and said he was sorry but would have to replace the box anyway. The second job was replacing a bathtub faucet that the lines underneath had become corroded. The cold water only trickled. They did an excellent job all around. We had one technician. He was very respectful. Arrived when he said, and did the jobs in a timely manner.

Installed 2 tankless water heaters on a new build in Preston Hollow. One went bad in about a year,…read morethey were gracious enough to replace. The same tankless went bad again and now they are washing their hands of the replacement and repair without charging extra fees just to come out. That specific tankless water heater is obviously a lemon and now they chose to just absolve themselves of any responsibility. Stay away from this company because down the road you will see some definite issues that will cost you some serious money. On the flip side, Navien is backing their product, plumbers not at all.

Riddell - Best in DFW. You can go with others but will end…read moreup with Riddell fixing the mistakes of others. You can try others and waste a ton of money and time, but after a while ask why.