Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

Very good and modest pricing Was on time for the job and did a fine job at it. Will hidhly…read morerecomend them. give them 5 stars ,Needed a part for the job,drove to nearest lowes and came back quickly and competed the job. Thank you

Highly recommended!!! Abraham offered me his free…read moreconsultation via phone call as he believed that my issue on my toilet was pretty minor and not necessary to spending expensive money. I was very moved on his honesty and kindness. So much appreciated. I will definitely ask him again if I need plumber next time.

Mathews Plumbing truly earned my five‑star rating on a significant project. Most importantly, they…read morereplaced my 13‑year‑old Kohler steam generator. During that work, they discovered that the original installer had not followed code and had made several mistakes that could have been costly--or even dangerous. Mathews Plumbing corrected all of the substandard work, including the associated wallboard and painting repairs required for the Kohler project, and successfully cleared a difficult city inspection. They also followed all the rules of our high rise condo association. They also installed new kitchen fixtures and a whole‑house water monitoring and automatic shutoff system, giving us peace of mind against potential plumbing leaks. The repairs tied to the steam generator involved wallboard, tile, and paint, and their team were true artists--matching the tile, textured wallboard, and paint flawlessly. Everyone on the team was professional, respectful, and very pleasant to work with. They took the time to educate me on the challenges involved, trained me on proper maintenance, and consistently cleaned up after their work. I have nothing but praise for Mathews Plumbing and would highly recommend them.

Matthew's came to my house within a few hours of when I called to help diagnose a natural gas leak…read more I ultimately decided to go with another company to do the work but Matthew's didn't charge me a service fee even though I offered to pay. I will call them again in the future.

Had a leak from my washer drain pipe. Chris came out and identified the problem. The leak was in…read morethe slab and he ran a bypass of the pipe and tied it into the main drain line of the house. This was done to protect the integrity of the foundation. This was not the original plan and Chris asked if I would like to get a second opinion. With the original plan changing he offered to waive his fees while I got a second opinion. The work was done in a timely fashion and resolved the problem. It was a pleasure doing business with Chris.

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Dan is a fantastic plumber. We call him for all our plumbing needs and he's always available. Not…read moreonly is he professional and kind, but he's also incredibly thorough. He does a great job and we highly recommend him for any and all of your plumbing needs.

Dan was phenomenal! Pleasant, knowledgeable and amazingly responsive. He came out to my came same…read moreday and fixed our leaking toilet. He issue spotted potential problems for me and made a clear recommendation that will ultimately protect us against a much bigger issues down the road. If you want a professional plumber who you would trust in your home, Dan is your guy!

Anchor Plumbing is a family owned and operated GREAT plumbing company. They have been in business…read morein the DFW area for more than 50 years. I have had them perform work at my home and three business locations and referred several people to them. I have to say I have not had any dissatisfied work done by them personally and my referred friends have always thanked me for referring them to Anchor Plumbing. This plumbing company is first class and has owners and staff that are the best.

These plumbers did our home inspection follow up on the overall home inspection. The charge was…read more$250. When it came time to do the work I guess I must have misunderstood bc they denied saying it. The two things pointed out were both to resolve when new cartridges were installed. That did resolve one problem but not the other. When it came time to pay they included a $200+ charge for diagnosing the hot water valve on an upstairs tub. When I pointed out they had misdiagnosed it they withdrew the charge. Further I asked the professional plumber what did he think needed to be done. When he told me he would need to break through the tile that the tub sat in to figure it out I drew the line, called the builder who gave us the contact for the plumbers who did the work at original build 5 years ago. They immediately sent out their plumber who diagnosed it on the spot as a valve behind a little door no tile needed breaking, that protects young children from getting scalded. They ordered the part, came back and installed two new massage shower heads checked every bit of plumbing and two hours later charged me $400 parts and labor. $125for the valve and labor total $400 and cleared every sink, all faucets one of which btw the initial plumber said needed replacement, made the entire house feel like all the plumbing was brand new. Do I recommend these guys at Anchot? Would you? Solid one star. They earned it.

Excellent job! I am very satisfied with the replacement of my outside faucet. The technicians,…read moreJonathan and Diego, were very knowledgeable and helpful, explaining the work they were going to do step by step. The cost was right in the range I was expecting. I will certainly use their services again in the future.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!