1. Alert Drain & Sewer

1. Alert Drain & Sewer

0

Rockwall, TX

Alert Drain & Sewer

5.0 (12 reviews)
Closed Closed
Updated 2 months ago

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Response time

3 hours

Response rate

100%

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4 months ago

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Jason C.

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9 months ago

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7 months ago

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Jason C.

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11 months ago

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9 months ago

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Jason C.

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8 months ago

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Jason C.

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7 months ago

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Jason C.

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8 months ago

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Jason C.

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10 months ago

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Jason C.

Thank you for your kind words, we appreciate your business!

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9 months ago

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Jason C.

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11 months ago

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Jason C.

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11 months ago

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Jason C.

Thank you so much! Let us know if we can help!

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Review Highlights - Alert Drain & Sewer

I talked with Jason ion the phone and he was straight forward with what needed to be done and the cost.

Mentioned in 4 reviews

Read more highlights

C & C Slab Leaks And Plumbing

C & C Slab Leaks And Plumbing

4.9
(7 reviews)

Great and very informative crew for this company. Arrived on time and were really helpful and…read moreprofessional and did not try to oversell and got straight to the point of our problem and what was our best options to fix the issue and get it done. I have found out that so many contractors love to put off their scheduling and try to charge way too much for their services compared to other businesses offering the same services and C & C arrived on time and gave us our quotes when they said and were just truly professional during the whole process and I just wish all businesses and contractors would have the same thrive and work ethic that the guys at C & C has. The ladies who schedule the appts were also amazing as well. I advise anyone in need of slab or plumbing repairs or installation of any kind to give the team at C & C a call and at least get a free, professional quote before hiring someone else.. Chris M

I cannot recommend C&C strongly enough. I will not use another plumbing service! I was cautious…read morebecause I did not see hundreds of reviews, but the came recommended from family. This is our THIRD slab leak, so we are experts, and the last 2 were nightmares. C&C came quickly, told us exactly what needed to be done and gave us a quote that was far under the last 2 leaks. When they reached the leak, they went above and beyond to make sure everything around the leak was repaired and in good working shape. (Instead of just repairing a 1-inch spot where the leak was, he replaced the entire visible pipe). They refilled the hole, repoured the concrete and held to their quote. The workmen were professional and educated. They took the time to show us what they had done (beautiful work) and what we needed to do going forward. They let us know that they don't advertise - so if you are in the Dallas area this should be your plumber. I have posted this on our neighborhood site so others can benefit from the gem we have found!

James Armstrong Plumbing

James Armstrong Plumbing

2.0
(13 reviews)

The owner replied to my post and lied that I used a phone app when I did in fact use a FLIR device…read moreto show him exactly where to look for the broken pipe under my slab. After he slandered me, I dug my slab out myself in the house I owned, and found that the pipe was broken exactly where I showed him. I did it myself for $14,000 less than he wanted to charge me. He wanted to dig under the side of my garage from outside to repair a pipe that was right under the slab. I dug a 2 foot by 2 foot square and got it. Moisture conditioned the soil, mixed the same concrete, then polished it so it looked like new. The owner is a con artist.

5/14/20: called Armstrong plumbing for an inspection to a possible slab leak. I was told by the…read moreoffice lady it's a $75.00 charge.Mr Armstrong arrived at 2:26 pm. I told him what I suspected he asked if I had any faucets that are dripping inside the house, I replied yes and showed him which one it was. He immediately said that I need to replace the shutoff valve before he can proceed with the test although it's a faucet issue. We argued about the merits and I said okay and quoted me a price of $267.00 dollars. He and his helper left at 3:57 to go get the part and when I never heard anything back for a while I called their office number and asked the lady to reschedule as it was going on 6:00pm. The next day he showed up at 10:00am and replaced the under sink valves to the bathroom sink. From there he asked where your isolation valve is and I showed it to him and he said that needs to be replaced and the cost is $620.00 dollars. James kept repeating the same phrase I cannot proceed with the next step until we fix this step first. We argued about why it needs to be replaced since he can shut the water off at the meter and he said I cannot tell you where your leak is unless I can shut this valve off (I found out on Saturday from another plumber that it is not a factual statement and he could have shut it off at the city meter). He went got the parts and replace that valve as well. Once that was complete he informed me that it is $419.00 dollars for slab leak and I informed him that his office lady quoted me 75 dollars he said that is not true. I agreed given the desperation since my carpet inside the closets is getting wet by the minute. He proceeded and said yes you have a leak and quoted me a price of $4500.00 for repairs. I informed him that I need to speak to my insurance before I can proceed. He left my house at 2:24 pm on Friday may 15th. 10 minutes later I realized there was no water in the house. I called the office lady and he came back and accused me of shutting the water off .I told him I did not touch it, he turned the water back on and left. I went to wash my hands at the bathroom sink there was no water because he did not turn the valves back on and my guess is he didn't because he knew they were leaking. I called the office number again and was told it will be a while before he can come back. AT 7pm on 5/15 he showed up and said he fixed it. About an hour later as my wife was trying to put our toiletries under the cabinet she informed me that the valve is still leaking. I called the office and no one answered. The next day Saturday 5/16/20 I texted his number 972-736-9919 and the office mobile number 214-918-6109 at 8:26 am to let them know about the leak under the sink. I did not hear back so at 10:03 am I called the office and spoke to the office lady and she said she will let James know that the valve is still leaking. Never heard back a peep Saturday, Sunday or so far on this Monday 5/18/2020. I went an entire weekend without the use of my bathroom sink. On the morning of Monday May 18th I went outside to look at the other valve that was replaced outside and discovered the box is full of water. I do have pictures of both items and the leaks that are still going on. At this point I am going to contact another plumber as I do not want this conman back near my house and pay more money to get the repairs done properly. P.S: I do have text messages, pictures and call records to prove my claims. Also every time I would attempt to observe the repairs I was told he does not like people standing over him while working . On Sunday I proceeded to look at their better business bureau records and discovered that they have had three similar complaints where they make up claims of work that is not necessary.

Alert Drain & Sewer - plumbing - Updated July 2026

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