The lack of professionalism and customer service detoured me way more than the price. I would have…read moreutilized the business based on their availability, not their price. However I was quoted one price when specifically asking for the service I needed just to confirm a date and have her change it by $100 with the rep basically indicating "mistake was made" and the price she gave was actually a trip charge . No effort to honor her mistake , just a hey take it or leave it style communication! If you don't mind lack of customer service, do not depend on anything verbal

Requested service. Left information on project. Never got a return call. I understand if they're…read morenot interested in the project. I just think if you're in business you should at least return the call. There may be future business and referrals. POOR BUSINESS PRACTICE!

I don't appreciate how these guys do business. Fast talking Aaron tried to sell me way more than…read morewas necessary. I only gave them two stars because they did what they said they would. I won't be using these guys moving forward because I don't have a lot of disposable income. Does anyone nowadays?

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.

Jay was simply THE BEST when I needed a plumber to do repairs while under contract on a listing in…read morethe Dallas Area. The guys at Tribeca Plumbing are responsive, knowledgeable & fairly priced. Jay was at the property within 24 hrs of my call for an estimate, and actually called me while he was UNDER the house (pier & beam) to report what needed to be done along with a rough estimate of what it would cost to fix the leak. Tribeca's estimate was 1/2 the cost of a previous estimate, for TOP KNOTCH service! Of course I told him to proceed, upon which Jay crawled out from under the house and immediately went to pickup his supplies & returned ready to perform the work. The whole process took less than a day! The property owners, the buyers & I were MORE than satisfied with the work performed by Tribeca Plumbing (and Jay) and would highly recommend them to anyone needing plumbing work preformed in the Metroplex. Regards, Geri J. Fox-Realtor®

I WOULD NOT USE TRIBECA PLUMBING AGAIN…read more We contacted Tribeca Plumbing for a clogged toilet/main sewer line. I explained from the beginning that we'd had this problem before and believed it was simply a blockage that needed to be cleared. Instead, their technician ran a camera into the line, the camera head got stuck and broke off, and the blockage was never cleared. The commercial drain snake was not used. We were then told there was a strong possibility the sewer line was collapsed or severely damaged and that we may need to excavate the slab and replace 40-45 feet of sewer pipe. As a business owner, this is where I have a serious problem. The very next day, I got a 75-foot sewer snake for about $97 and cleared the blockage myself. I reset the toilet, and the line drained normally. Then Tribeca sent me a bill for $925--for a problem they did not fix. I have no problem paying professionals for professional work. But $925 for an unresolved clog, followed by a recommendation for a potentially massive and expensive excavation job, is unacceptable to me. Preston Hollow homeowners and businesses, get a second opinion and get the pricing clearly explained before approving major work. I WOULD NOT USE TRIBECA PLUMBING AGAIN.

We called on a Monday morning with sluggish draining complaint. They promised to be at our house…read morebetween 11 and 1, showed up before 11 and problem resolved by 11:30. Polite, thorough, and got the job done. David was our contact.

Had the drain back up and draining slowly. Dave came on time and took care of the blockage. After…read morehe used a camera to show me where the blockage was and also found the outside clean out that I didn't know was there. Definitely will call him with any future issues.

These guys worked through the worst freeze that we've ever had here in Texas. When I asked them why…read morethey were out driving in those dangerous conditions, Aaron said, "because people need us." We had a pipe that froze up and busted. These guys got it fixed and gave us recommendations on what to do in the future. What an amazing company. They truly care about the people. Aaron and Bobby fixed our issue and were very professional! I highly recommend them for all your plumbing needs!!

These folks are great. Aaron answered his phone during the Cowboys embarrassment twice when we were…read morehaving issues Came the next day and got us up and running. These have become our go to plumbers. Thank you. 5 stars.

Wow! Great service at a greatt cost!! I'm so glad I decided to get a third estimate for a leak…read morein our front yard!! First company estimated was $685-$985. Second company estimate was $3000. Yikes! Plumbco charged us a little over $300 and did the repairs on the same day in about 3 hours!! We HIGHLY recommend them!!!

i started loving this plumber. Nice and good workers. The second time i called was for my tankless…read morehot water heater that was only working part time It is large and in the attic. They said they would give me a quote but that it could be under warranty They said they needed the code the unit gave when it was not working I gave it to them, emailed twice and called twice That was two weeks ago I never heard from them If they had called and said there was no warrenty i would have just had it fixed by them Stupid not to call me back or email me

My realtor recommended Matt with Matthew's Plumbing for a water and sewer leak test, and I'm so…read moreglad she did! Matt was communicative, honest, and excellent at explaining the process and results. He also gave us a great deal on replacing our 10+ year-old water heater, which was much appreciated. It's refreshing to work with someone you can trust and who genuinely takes the time to explain things without trying to upsell you. I'd definitely recommend Matthew's Plumbing and will absolutely call Matt again when we need plumbing work in the future!

Have used Matthew a couple times with great outcomes. Recently, he responded to a request and…read morewalked me through the issue for a fix on my own without charging me. Great service!

Very prompt service (they bid for the job through a yelp project) and were able to quickly and…read moreeffectively fix our leaking shower, which needed a cartridge replacement. Great communication, friendly, professional, on time, on budget. Five stars!

Doug was great. We were his first customer of the day on his first day with the company…read more He gave a fair quote!