1. Professor Plumb

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    Professor Plumb

    4.7 (72 reviews)
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    4 years ago

    I've been using these guys for years, they are polite, prompt, and are reasonably priced.

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    8 years ago

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    5 years ago

    Great service end to end. Blue does great work. Costs are reasonable and the quality of the service is good too.

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    Thank you for allowing Professor Plumb in your home.

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    Page 1 of 2

    Ask the Community - Professor Plumb

    Review Highlights - Professor Plumb

    “The water heater had to be ordered and Blue was able to deliver and install it the next day in about 1.”

    Mentioned in 25 reviews

    Read more highlights

    Mother Modern Plumbing, Sewer & Drain

    Mother Modern Plumbing, Sewer & Drain

    (37 reviews)

    Upper Greenville

    I have an older home that seems to require more attention every year…read more Many times it has been a plumbing issue, and sadly I've always had bad luck with plumbers. NOT ANY MORE! Mother Modern Plumbing will be the only plumbing service that I'll ever call again. I had been dealing with a shower and washing machine drain stoppage for a while. All other drains were fine and nothing I tried was working to clear the blocked shower and washer drain. This experience with Mother Modern Plumbing was as perfect as it gets. The first thing I noticed when I called was a quality of true kindness.. Gabby took that call and she was great. Even with my complicated schedule this week (medical appointments) she managed to work me into their schedule. She was absolutely excellent. And each of their team members that I spoke with, also had that same quality of kindness. Just genuine NICE people. Willie came over to clear the drain problem and he's an awesome guy. He figured out immediately the best approach to get the clog out. And he showed me the images with a special camera down in the drain. He's by far the most considerate person I've ever had over here. My two dogs were especially bad and barked terrible at him.. and he remained calm, relaxed and pleasant. He even saved one of them out in the street because I had left the gate open. Not only are they great people at Mother's, but they charged less than any others that I checked. I checked a lot. The 1st plumbing company that I called required a fee just to come and look at the problem, for an estimate of what the actual job will cost.. their estimate fee was about the same as Mother's full fee was for doing the entire job, with no estimate fee charged. I LOVE Mother's Modern Plumbing.

    Absolutely criminal in pricing. A simple faucet replacement. A one and done. Work was fine, cost…read morewas not.

    Anchor Plumbing Company

    Anchor Plumbing Company

    (27 reviews)

    The owner Aaron contacted me through Yelp to reply to my review. We spoke and he gave me several…read morepersonal reasons they muffed the job. That did not excuse the work or the misdiagnosis, which is why this is not a solid 5 star review. He offered to refund the detailed inspection charge to satisfy me and I agreed. He told me that he would send me a check I asked if he had the address he said yes. I really thought I could give him a positive follow-up for making things right and here we are a month later and I have received the check. He also refunded the charge for what they did fix as part of a good faith gesture which I appreciate very much. The reasons for changing the review to 4 stars are clearly about the integrity of Aaron the owner of Anchor Plumbing. First, not to go into personal details, he shared the reasons he was not available to his team during the repair visit. If he had been available I am positive we would have achieved a much better result. Emergencies are just that. It doesn't excuse the issue. What it does is more important. A small business owner who even looks at the Yelp reviews I have been publishing these many years is reassuring. Especially when we are looking for tradesmen who come into our homes. The fact that Aaron took full responsibility and followed through is gratifying to me and for anyone reading this you can be sure this business stands by their work and they do not ghost their customers when things go sideways Thank you Anchor Plumbing. Excellence in customer service cannot be taught easily many business owners either don't know its importance or they just don't care. Anchor Plumbing is a generational business founded by Aaron's grandfather and passed to his father and now to himself. I am quite sure he learned the value of excellence in customer service before he could hold a wrench. JCG

    Nathan came out and had our broken shower fixed within the hour. He is very knowledgeable at what…read morehe does. Thank you for sending such a great employee out to us

    TopTech Electric & Plumbing

    TopTech Electric & Plumbing

    (160 reviews)

    The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

    These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

    Rescue Air and Plumbing - #RescueAirPlumbing

    Rescue Air and Plumbing

    (607 reviews)

    Northeast Dallas

    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

    Reliant Plumbing

    Reliant Plumbing

    (11 reviews)

    Reliant replaced our pipes in Feb 2025, and by April 28th at 3am feces, raw sewage was overflowing…read morefrom our shower drain with two small children in the house. Despite paying for their "preferred member" plan and 24/7 emergency service, we were left waiting all night with toxic fumes in our home and never received a single call or text back. Another company arrived in 15 minutes, documented multiple code violations in Reliant's work, and confirmed the installation was done incorrectly from the start. They advised us to go back to Reliant since the work should have been covered under warranty. Over the next few months, Reliant scheduled multiple appointments - and every single time we were left sitting at home for hours with no calls, no updates, and no one ever showing up. My husband and I took off work multiple times, moved nap schedules around for our kids, rearranged our entire day - only to find out about cancellations after we called them ourselves. Most recently, we were told Dallas "isn't a priority market," which explains the constant no-shows and excuses. Reliant's lack of communication, accountability, and professionalism has been staggering. We've spent thousands, lost countless hours, and months later still don't have a fully functioning bathroom. Their "24/7 emergency service" and "preferred member" plan are nothing but empty advertising. Learn from our mistakes: read the recent reviews and take them seriously. DO NOT trust Reliant with your home. And to Reliant - please save the copy-paste Google reply. What you need to do is have your manager pick up the phone and finally call us back.

    The whole organization is totally unprofessional The quote process for same day service was very…read morehigh but needed the sink replaced before going out of town. They didn't try to repair the same day as was implied. The service was not to include garbage disposal but was started until told to stop by me. It took most of Saturday and Sunday morning to get it installed!! I contacted customer reps repeatedly to discuss poor service, workmanship. I was told I would receive $200+ refund on $1800+ service. 4 months later, NOTHING!! They never intended to refund, they just kept putting me off hoping I would give up. I would never, ever use them again!!!

    Professor Plumb - plumbing - Updated October 2026

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