I had an incredibly disappointing experience with Jerrell's Plumbing Service and feel it is…read moreimportant to share my story with others. I originally reached out to them to install a smart toilet, and we agreed upon a quoted price of $350. They were scheduled to arrive between 1:00 PM and 3:00 PM, but they didn't show up until the very end of that window. Once they finally assessed the job, they immediately tried to tack on an additional $150, citing issues with my pipes and hinting that the total cost could easily rise even further. To make matters worse, they claimed they were completely unable to open the water meter cover, insisting that I would have to call the city to handle it. They even went as far as to claim they had tried everything, including prying it open with a crowbar. However, shortly after they left, my son arrived home, walked out to the meter, and opened it by hand with absolutely no effort. I decided to check my home security cameras, and the footage confirmed that they never even attempted to open the meter as they had claimed. It really felt like they simply didn't want to perform the work they had committed to, so they made up excuses to avoid it. I ended up hiring another plumbing company the very next day, and they were able to complete the entire project--including the additional pipe work and even cutting into the wall--for a total of just $400. The second company was transparent, efficient, and professional. I admit that I neglected to officially cancel my follow-up appointment with Jerrell's, but given how the initial situation was handled and the dishonesty regarding the water meter, I honestly didn't believe they would even show up again. I cannot recommend Jerrell's Plumbing Service based on this clear lack of transparency and professionalism, and I would advise others to look elsewhere for their plumbing needs.

I found water in my garage and traced it to my water heater. I called Jerrells Plumbing and made an…read moreappointment for them to come out. Daniel called me back and came by a day early just to see what the problem was. He found it was a bigger problem than I thought so he did a temporary fix until he could come back and completely fix my problem. I am so happy to have found them and appreciate their attention to detail.

this is the letter i sent to Rogers Plumbing today, after my service call this morning…read more I had a service call this morning with your company. I found you online, with a google search for bathtub drain repair and my zip code. My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself. Your two gentlemen arrived and there was an older gentlemen and a younger helper. The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out. The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying. Here is where it gets interesting!!! I was sitting in my bedroom right by the bathroom and just letting them do their thing. The older gentlemen left, but the younger helper kept working. He didn't know I was right in the next room listening while looking at emails. He was working so hard. Groaning. Trying.... Resting for a second.... trying again with all his might over and over and over and over. For about 15 minutes. Or longer. He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it. Takeaway... this young man, with no one watching (he thought) could have not tried so hard. He could have taken a break. He could have given up. He could have doddled. HE DIDN'T! He kept trying very hard, knowing no one was watching, and he finally got it loose. (I was silently praying that he did, so he would feel good, and my drain would be fixed.) I work with and help manage building engineers in high rise buildings in my job. They rarely work this hard! I want to give this young man the highest praise possible for what I witnessed this morning. I hope everyone in your company, including the ownership can read my letter. This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does. Thank you for listening,

Dave Rogers was just terrific! He came early, analyzed our problems, and fixed them all (shower…read morecontrol, and 2 external faucets) in a few hours. He is very knowledgeable, and if there is a quick-fix to solve the problem, he uses it (instead of recommending a complete and expensive replacement). Good value indeed. And a really nice guy!!

Thanks to recent weather, we had a 1.5" burst in our pipes. The water damage was extensive and a…read morestory for another post. I was recommended to call Toby at Imperial Plumbing. We had gone 5 days without water and were on several wait lists with best date of 2 weeks out. Imperial committed to come out within about 24 hours and shown up within 5. We spoke pricing twice before they arrived and again before any work was done. Everything was consistent, upfront, and with integrity. Our plumber, Gary, was there when he said he'd be, very courteous, cleaned up afterwards, and very helpful with explaining what happened and needed to be done. We have a shower that also needs attention, but we are waiting until things get caught up and people like us are closer to right, but when we do call a plumber in a few weeks, it'll be Imperial! So happy to be able to shower, wash clothes, cook, and flush a toilet again (hard to manage toilets with 7 people). Thank you so much Imperial!!

My experience from Imperial Plumbing is so positive that I called Toby again. I have American home…read moreshield but that is for the easy and not tough stuff, and appliances. They looked first and did a yard survey for my water restriction valve. Dug up the area after a service outlined all other wires and gas. Fixed the problem and for what he promised. Now I get full water in my shower and all sinks of a six year old home. Call him. Don't look for poor service. Get the best!!

Anything Plumbing is the way to go! I prefer to seek the help of small businesses in our community…read moreso that my money goes back into the pockets of my neighbors and enriches our local economy. Anything Plumbing is a shining example of the excellent small businesses we have in McKinney! Workmanship - Outstanding experience with Christopher from Anything Plumbing! Evaluated and resolved the issue with our exterior faucet quickly and replaced it with higher quality materials that are more durable and longer lasting. Customer relations - Christopher is very polite, professional, prompt and responsive. You can tell he takes pride in his trade and he does quality work with a smile on his face. Thanks for the outstanding service experience, Christopher!

Anything Plumbing was the top rated referred plumber when I was searching for reputable plumbers…read morefrom the Nextdoor private social network application for my neighborhood. All the reviews given by my neighbors on these guys were superb and I decided to give them a try and was not disappointed. They are family oriented and very friendly. I had them come and give an estimate on a pipe damage that a utility company had done working on back yard and they did a thorough estimate. I also had them come back to replace 2 of my outdoor faucets that were leaking and they were thorough in fixing these at a reasonable cost compared to all the other plumbers who have come by to give estimates. I'll definitely recommend them and call them back should I have any plumbing needs!

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

Pinnacle Plumbing first did work for me about 20 years ago. They installed a water heater for us…read moreback then and did a great job. When we did a recent remodel we called them to install new washer connections and a new dish washer connection. Once again we were very pleased at the rapid response as well as the advise on how to best help our needs. I would highly recomend these guys to anyone.

Plumbers themselves were incredibly kind and knowledgeable. We were not told the entire time we had…read moreplumbers at our home what anything would cost. We were later slammed with a very large bill, and an incredibly rude billing agent calling for payment. We had to seek out an itemized receipt for work that was done to understand what the charges were. Pricing seems to be off as well. Jetting our lines at our home in Houston was $350, where as their price was $455. I hate giving poor reviews on family-run business, but the billing side of this experience was incredibly mismanaged and downright unprofessional.

Jim's service was fantastic. They were able to get the leak in from my shower wall fixed quickly…read more The informed me of every step of what they were doing and why. Definitely will be my go to plumber from now on!

We needed to replace the downstairs toilet and chose Jim's Plumbing Now. We're so glad we did!…read more The plumber, Cesar, arrived exactly on time and was very friendly. He replaced the toilet efficiently and cleaned up every last bit of the old toilet and any mess. I highly recommend Jim's Plumbing Now for their professionalism and quality work!

I have had Joyner Plumbing out for a sewer line replacement job last year. I also used them for…read moresmaller jobs. Overall they do a good job. Yes, plumbing is not cheap, but Joyner does an honest job at a fair price. They will not be the cheapest nor most expensive. Anytime I have experienced a service issue with Joyner, Jack or the office staff would have someone come back out and made it right (fixed the issue). I would not hesitate to recommend Joyner.

I appreciated that they came out quickly to fix our problem but it could have been a much better…read moreexperience. We had an toilet that was clogged with something that was accidentally flushed down and they were able to get it out. We also had a leak in our shower and they fixed that. Two plumbers came, they were there for 45 minutes, and the cost was $415. When I asked to get the cost breakdown, the plumber huffed and looked visibly annoyed. He explained that the hourly rate for two plumbers was $300. I felt blindsided by the cost and off put by how annoyed the plumber was with my cost inquiry. I would not use them again.