Tribeca Plumbing

(250 reviews)

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

Again, been using Juan Pablo for 10++ years. Quick competent service on sinks and showers. Only…read moreplumber I will use !! Highly recommend

Augerpros Plumbing and Drain

(249 reviews)

Excellent experience. No complaints. Arrived promptly. Plumber was professional and competent.read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Legacy Plumbing

(535 reviews)

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

The guys showed up on time, were really pleasant and courteous (without overdoing it), and were in…read moreand out in about an hour. They diagnosed the problem (old valves, possibly originals from when the house was built in 2000), and set to work. They replaced the problem valve and the (ostensibly) working one, and did so without ripping out dry wall or any of that other costly repair stuff. Great job, and I would definitely recommend them. Would hire them again, for sure.

Medley Heating Air Conditioning Plumbing

(85 reviews)

I have nothing but great service from Medley. I've been pleased with the work they've done,…read morealthough I would think I could get better pricing elsewhere. The quality of work Medley does is what causes me to call on them time and again. They've changed my duct work and my HVAC unit. As far the Trane variable speed unit I purchased--especially at the high price I paid--does not seem to be doing as well as I expected. I know that HVAC guys will say that as long as it has a 20 degree differential from the outside temperature, it's doing its job. Well, frankly, my 30-year-old train cooled much better even though it wasn't running at the full 5-ton. While I love doing business with Medley, I'm not a fan of this new Trane unit.

Medley sent Colton to take care of my summer AC problem. He was on time and very organized. He…read morediagnosed the problems and offered multiple solutions. He was very knowledgeable and friendly. I would highly recommend Medley and Colton if you need any HVAC work at your house. Was it worth the price? Absolutely! With outside temps over 100 you need someone good and quick. Not cheap and next week. I called Saturday evening around 7 and used an AI assistant which scheduled me for Monday. Here it is Monday at 11am and I'm giving a review in a cool kitchen! 5 stars for sure!

Good Fellas Plumbing & Leak Detection

(43 reviews)

Had a leak from my washer drain pipe. Chris came out and identified the problem. The leak was in…read morethe slab and he ran a bypass of the pipe and tied it into the main drain line of the house. This was done to protect the integrity of the foundation. This was not the original plan and Chris asked if I would like to get a second opinion. With the original plan changing he offered to waive his fees while I got a second opinion. The work was done in a timely fashion and resolved the problem. It was a pleasure doing business with Chris.

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

Anchor Plumbing

(25 reviews)

Anchor Plumbing is a family owned and operated GREAT plumbing company. They have been in business…read morein the DFW area for more than 50 years. I have had them perform work at my home and three business locations and referred several people to them. I have to say I have not had any dissatisfied work done by them personally and my referred friends have always thanked me for referring them to Anchor Plumbing. This plumbing company is first class and has owners and staff that are the best.

The owner Aaron contacted me through Yelp to reply to my review. We spoke and he gave me several…read morepersonal reasons they muffed the job. That did not excuse the work or the misdiagnosis, which is why this is not a solid 5 star review. He offered to refund the detailed inspection charge to satisfy me and I agreed. He told me that he would send me a check I asked if he had the address he said yes. I really thought I could give him a positive follow-up for making things right and here we are a month later and I have received the check. He also refunded the charge for what they did fix as part of a good faith gesture which I appreciate very much. The reasons for changing the review to 4 stars are clearly about the integrity of Aaron the owner of Anchor Plumbing. First, not to go into personal details, he shared the reasons he was not available to his team during the repair visit. If he had been available I am positive we would have achieved a much better result. Emergencies are just that. It doesn't excuse the issue. What it does is more important. A small business owner who even looks at the Yelp reviews I have been publishing these many years is reassuring. Especially when we are looking for tradesmen who come into our homes. The fact that Aaron took full responsibility and followed through is gratifying to me and for anyone reading this you can be sure this business stands by their work and they do not ghost their customers when things go sideways Thank you Anchor Plumbing. Excellence in customer service cannot be taught easily many business owners either don't know its importance or they just don't care. Anchor Plumbing is a generational business founded by Aaron's grandfather and passed to his father and now to himself. I am quite sure he learned the value of excellence in customer service before he could hold a wrench. JCG

Baker Brothers Plumbing, Air & Electric

2.8

(586 reviews)

I do want to say that I appreciate the effort involved in replacing our main sewer line and…read morerecognize that was a significant repair. That said, I do want to express my dissatisfaction with aspects of the project execution. My understanding per the contract and my discussion with Baker Bros, was that the project would take 2 days and included restoration of the yard, with existing grass being replaced where possible and sod being installed in areas where the original grass could not be salvaged. Instead the project extended from last Thursday through Friday of the next week, which was substantially longer than anticipated. Although the plumbing was complete, the backfill, and yard restoration was not. Ultimately, I'm disappointed with the condition in which the yard was left. While I understand excavation work will inevitably impact the appearance of the lawn, I expected the restoration work to be performed with greater care and attention to detail. Some of the sod had been laid over each other or over existing grass rather than being properly cut and fitted into areas where replacement was actually needed. My expectation was never that the yard would look exactly as it did before the repair. However, I did expect the restoration efforts to reflect the same level of professionalism as the sewer line replacement itself. For example, on the first day of yard restoration after I had chatted with a Baker Bros Service Plumber about the yard, who I am assuming to be the general foreman of the 3rd party restoration crew, showed up to my home and I walked out to a group of around 8 men, and he stated, "my boss said you have a problem". But I would've expected Baker Bros to come out to check on the status of 3rd party contracted work. I've used baker bros since we bought our home over 3 years ago and have always had positive experiences; however, this piece was not a great one.

I had a leak at my water meter, as made obvious by the lusher and greener grass than the…read moresurrounding area around the meter and the fact that my foot sank to my ankles in water/mud when I stepped on it. I called Baker Brothers to come check it out as I had a similar problem 3 years prior and they fixed it. Was told that it was free for them to come out and give me an estimate. I needed to know if it was on my side of the meter or the cities side. A nice gentlemen came out and confirmed there was a leak, because it was wet around the meter, but it was going to be $200 to dig it up and get an estimate. Yeah, I know there's a leak, that's why I called you, and was told that it would be a free estimate. Don't bother. He gave me his best repair estimate of ~$900 without seeing it further. Which annoyed me even more since the last time they fixed it was $2K. Why is it half the price now? I opened up meter cover myself, and it was glaringly obvious where the leak was, as you could clearly see it 2 inches from the meter on the city side. I'm not even sure that the guy opened up the meter cover as I don't know how he could have missed it if my uneducated eyes could see it so clearly. I would have paid Baker Brothers $200 for literally nothing but to tear up my yard if I had gone through with it. And now I'm convinced that I was taken to the cleaner last time they repaired my line. Will be calling local privately owned businesses from now on. Lesson learned.

Loop Plumbing

(20 reviews)

I highly recommend Loop Plumbing--Daniel was a joy to work with and went above and beyond. He…read moreprovided helpful feedback on where my DIY fix went wrong and even offered to walk me through an alternative solution over the phone. Ultimately, I decided to have him come out to fix the shut-off valve on one of our toilets, and I'm so glad I did. Daniel arrived hours earlier than expected, completed the job quickly and efficiently, and made sure I fully understood the repair. On top of that, he charged me over 20% less than his original quote. His professionalism, expertise, and honesty truly set a new standard. I'll be calling Daniel for all my plumbing needs moving forward.

I'm was skeptical that there were so many good reviews for Loop plumbing but they are true! Daniel…read moreis very nice, punctual and easy going. He does not charge a fee to come out for an estimate and his prices are very fair.

Mark Ondras Plumbing

(115 reviews)

My hot water heater decided to die at midnight.....I found Mark Ondras Plumbing while Googling…read more... Good reviews- so called and left a message at 6:30a on a Saturday- he called back at 7:30 and Austin was at my home by 9:30a and I had a new water heater by 12:30p. I couldn't have been more pleased. Austin was a true professional, kept me informed, cleaned up his work site & took the old heater away. They use American made commercial water heaters with a strong warranty. I thought the pricing very fair for the quality. Even better- Austin gave me the contact of the water remediation team they use- they trust this team. They came out within a few hours and we have a plan. I am very pleased with my experience with Mark and his crew. We call him again without hesitation.

New-to-me house. I first went to YouTube to watch videos about how to get the pilot light turned…read moreon. Even though I followed the steps, it wouldn't light. I saw Mark's sticker was on the water heater. He helped me over the phone. THANK YOU!

The Leak Whisperers

4.5

(53 reviews)

Jason and his team did an outstanding job replacing over 40 feet of cast iron plumbing underneath…read moreour house. From start to finish, their professionalism was evident in every aspect of their work. Beyond the technical expertise, what really impressed us was their attention to detail and respect for our property. They did an amazing job cleaning up after the project--everything was returned to its proper place, and they even spread the extra dirt for us. It's clear they take pride in leaving a job site better than they found it. Throughout the process, Jason was very transparent when adjustments or modifications needed to be made. He kept us informed every step of the way, which gave us complete confidence in the work being done. I would highly recommend Jason and his team to anyone needing plumbing work. They combine quality craftsmanship with exceptional customer service.

Jason and Cody are professional, skilled, and super responsive. Great value too. Would absolutely…read morerecommend them again!

Legacy Plumbing

(535 reviews)

Nicks Air Services

(303 reviews)

No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Bee Prestigious Plumbing

(250 reviews)

Again, been using Juan Pablo for 10++ years. Quick competent service on sinks and showers. Only…read moreplumber I will use !! Highly recommend

Electrician On Call

(268 reviews)

Had an issue with a breaker that kept flipping randomly, so I scheduled an electrician to come out…read more The technician was great -- he walked me through everything he was testing and explained what he was looking for as he went. Super clear, patient, and easy to follow. He eventually tracked down the problem, which turned out to be a short causing the breaker to trip. Once he fixed it, everything worked perfectly again. Overall, solid service and really appreciated how transparent he was throughout the whole process.

Great experience - technician was clear, patient, and walked me through everything. Quickly found a…read moreshort causing the breaker issue and fixed it. Honest, transparent, and reliable service.

JC1 Excavation

(1 review)

Juan and his crew do exceptional work! I've used them twice over 8 years and they are always…read moreprompt, polite and hard-working. The best thing is the way they leave the property once the job is complete! I had new grass and had just had my flowerbeds redone and they replanted my flowers and took great care on saving the grass and replacing it! I really appreciate the way they do business! I highly recommend using them!!

From the owner: JC1 Excavation LLC has been serving the excavation needs of Dallas-Fort Worth area contractors for…read moreover 15 years. We specialize in commercial and residential excavation projects for plumbing work. Our team can handle your excavation projects for all your plumbing issues.

Supreme Water Filtration

(27 reviews)

I recently inherited a home that had a complete water conditioning system and was somewhat naïve…read moreand how to use it. I called supreme water filtration, and spoke with the owner Joseph, who couldn't be nicer. He also walked me through and educated me on the system and literally saved me money by not having the previous owner's company come out and negligently charge me money. Trust and integrity are huge in my book, and Joseph just reinforce that ideology. I would highly recommend anyone to deal with him and know that you are going to get a good honest vendor. Thanks Joseph for your help today!!

After my super pleasant experience with Joe and Tyler handling the installation I've always wanted…read moreto leave a raving review, but decided to hold off until at least a year passed to ensure the system had no issues. I had a full house water softener with a carbon filter installed, as well as an under the sink RO filter. Texas water is not the hardest water, but there is a palpable difference with a softener installed. The RO water also tastes great and everybody always compliments it, and even the picky dog guests love it. I have nothing but great things to say about Joe and his team. Their attention to detail from explaining the different systems, what it does, up to installation, and even post installation and checking in after is unmatched. I wouldn't hesitate to work with Joe and co again.

Discount Tire

4.0

(276 reviews)

Great service. I had a fussy tire that did not want to stay full. They replaced it and I was on my…read moreway. Will go back.

Had a flat and had to get my tire replaced, which went fine itself, but I was never notified the…read morecar was ready, not via phone call, text message or email (which I verified on drop off) And it had been ready for hours before I finally showed up. They got black marks all over my center console, white goo on the bottom of my steering wheel and managed to change every single little possible setting under the sun for my Air Conditioning instead of pressing the big giant "Max AC" button. I use discount tire a lot, and have visited plenty of them across the country, this was the first time I had an experience that genuinely upset me.

Penguin Insulation

(30 reviews)

Alex and his team did exactly what was expected and for a great price. 10/10 would recommendread more

Penguin did an amazing job with removing and replacing my attic insulation. They were very prompt…read moreand professional. Communication was excellent and the price was very reasonable.

DFW Concrete Services

(38 reviews)

I was having issues with the expansion joints from a previous contractor, and Juan came in and…read morefixed them the best that could be done given the condition left behind. While it wasn't exactly the result we had originally hoped for, that's due to the poor workmanship of the initial contractor--not Juan's work. Juan removed the failed material, cleaned the joints properly, installed new backer rod where needed, and applied the sealant with great attention to detail. He was honest about what could realistically be accomplished without replacing the concrete. He had a quick turnaround, completed the job promptly, and left everything looking much cleaner and more professional than before. I appreciate his honesty, communication, and quality workmanship, and I would definitely recommend him to anyone needing concrete joint repair or sealing.

I needed a pathway and a few areas around my home covered with concrete slabs, so I posted a…read moreproject request on Yelp. Within 30 minutes, I received about 10 responses, but DFW Concrete Services immediately stood out from the rest. Their initial estimate was very close to the final agreed-upon price, which I appreciated because there were no surprises along the way. Juan, the owner, was easy to communicate with, arrived on-site earlier than scheduled, and completed the work on time. What impressed me most was the follow-up. Many contractors finish the job and move on, but Juan took the time to check in afterward to make sure I was completely satisfied with the work. The entire experience was professional, straightforward, and stress-free. I would definitely recommend DFW Concrete Services to anyone looking for quality concrete work

Mark Masters