Jay was simply THE BEST when I needed a plumber to do repairs while under contract on a listing in the Dallas Area. The guys at Tribeca Plumbing are responsive, knowledgeable & fairly priced. Jay was at the property within 24 hrs of my call for an estimate, and actually called me while he was UNDER the house (pier & beam) to report what needed to be done along with a rough estimate of what it would cost to fix the leak. Tribeca's estimate was 1/2 the cost of a previous estimate, for TOP KNOTCH service! Of course I told him to proceed, upon which Jay crawled out from under the house and immediately went to pickup his supplies & returned ready to perform the work. The whole process took less than a day! The property owners, the buyers & I were MORE than satisfied with the work performed by Tribeca Plumbing (and Jay) and would highly recommend them to anyone needing plumbing work preformed in the Metroplex. Regards, Geri J. Fox-Realtor® read more

I WOULD NOT USE TRIBECA PLUMBING AGAIN. We contacted Tribeca Plumbing for a clogged toilet/main sewer line. I explained from the beginning that we'd had this problem before and believed it was simply a blockage that needed to be cleared. Instead, their technician ran a camera into the line, the camera head got stuck and broke off, and the blockage was never cleared. The commercial drain snake was not used. We were then told there was a strong possibility the sewer line was collapsed or severely damaged and that we may need to excavate the slab and replace 40-45 feet of sewer pipe. As a business owner, this is where I have a serious problem. The very next day, I got a 75-foot sewer snake for about $97 and cleared the blockage myself. I reset the toilet, and the line drained normally. Then Tribeca sent me a bill for $925--for a problem they did not fix. I have no problem paying professionals for professional work. But $925 for an unresolved clog, followed by a recommendation for a potentially massive and expensive excavation job, is unacceptable to me. Preston Hollow homeowners and businesses, get a second opinion and get the pricing clearly explained before approving major work. I WOULD NOT USE TRIBECA PLUMBING AGAIN. read more

Tribeca Plumbing - Tribeca Plumbing invoice for $925 after the sewer blockage was not cleared. - Plumbing Near Me - Dallas, Texas

Called the owner to schedule service for a leaky sink. Later received a call from the technician who explained the process and that he would be out to check and inform me of cost to do repair. In speaking with both these gentlemen, neither decided it would be relevant information to tell me they intended to tack on $165 for weekend service on top of their standard charges for labor and materials. Had this added fee been communicated, I would never have agreed to it, and hired someone else. When I called the owner to discuss, he was adamant that he didn't find it to be a relevant detail to disclose to someone calling for service. So be it. If you don't like getting bit by a company padding their revenue with undisclosed fees, you probably want to hire someone else. read more

I paid Tribeca Plumbing about $15,000 to replace all of my sewer and drain lines over 3.5 years ago. This was supposed to be a once-in-decades type of project. Recently my kitchen line slowed to a crawl, so I called them back. Their own master plumber ran a camera and found a 14-foot belly in the new PVC sewer line under my slab. A belly of that size means the line was installed improperly and will never drain right, in my opinion. To make matters worse, Tribeca admitted that the plumber who did the original job was an "untrustworthy" employee who was later fired for poor workmanship. Even with that admission, they refused to honor any workmanship warranty. Instead, they told me the belly was "settlement" (even though my foundation has shown zero movement) and quoted me $7,750 to fix their mistake. Bottom line: I paid top dollar for work that failed in under four years, and Tribeca Plumbing will not stand behind it. Homeowners deserve to know this before trusting them with a major job. read more

Unprofessional and Unprepared - Very Disappointing Experience I rarely leave negative reviews and generally try to be understanding of small businesses, but my experience with Tribeca Plumbing in Dallas was extremely frustrating and unfair. We called them for an emergency sewage backup, and they charged $225 just to come out. Upon arrival, they didn't have the proper equipment and told the tenants they'd return the next morning to complete the work. Unfortunately, the sewage continued to back up overnight, causing significant damage. The next day, they canceled the appointment shortly before they were supposed to arrive, claiming their equipment wasn't working after all -- leaving us scrambling to find another plumber while the situation worsened. Despite not fixing the problem (and the backup becoming much worse), they later billed us $475, claiming they had "cleaned up the sewage" while they were there. Because of the delay, we ultimately spent over $6,000 on professional cleanup, drywall replacement, and biohazard remediation. After months of back-and-forth through our property manager, I finally called Tribeca Plumbing directly to discuss a fair resolution. I remained calm and respectful, but the person on the phone -- identifying himself as "Richard Wayne" -- was hostile and threatening, saying it was "a crime not to pay bills in Texas" and that they'd pursue legal action if I didn't pay immediately. When I mentioned I would leave a review warning others of the way they treated their customers he accused me of trying to take advantage of them. I ultimately paid the full amount on the call so they got everything they asked for. My goal in writing this is not about the money -- it's to warn others. In my experience, Tribeca Plumbing was unprepared, unprofessional, and unwilling to take responsibility for their part in worsening an emergency situation. Truly the worst experience I have had with any plumber in Dallas. There are many fair, capable plumbing companies in Dallas. Stay clear of this one. read more

Chris and Ethan came over on a brutally cold Sunday morning. We thought we were about to have a pipe burst through the ceiling of our kitchen and couldn't turn off our old City of Dallas water mains. Tribeca Plumbing responded with remarkable speed, considering it must have been happening all over the city. They took a while to locate the problem, but discovered it was a cast iron drain pipe, which had a 18" crack running the length of it. This pipe was located behind the drywall of our staircase. Chris and Ethan, were extremely professional. They calmly and methodically worked through the problem and while it did involve cutting into the drywall in the ceiling as well as the stairwell, this was inevitable. They did a great job of cleaning up, and were really lovely young men. Above all else, I was expecting a much higher bill. They were here for over 3 hours, on a Sunday morning, and the bill was under $1000. In the freeze of 2021, Baker bros capped a pipe in my garage. It maybe took them 45 minutes and they charged me over $1000 for an emergency call out. I highly recommend this company and will be using them moving forward. read more

I had a very informative phone conversation with Richard at Tribeca Plumbing. I had called to find out if they did a certain type of under home piping technique. Richard was very knowledgeable and patient with his explanation of this process. I did not use Tribeca for this particular job since what I was needing done was another matter. However, the professionalism, and patience in explanation that Richard gave me left me feeling confident in my decision moving forward. In the future, if I have plumbing needs I will definitely use Tribeca Plumbing. read more

Terrible experience with this company. We absolutely do not recommend and do not believe other reviews. 375$ for just showing up and telling nothing is wrong after 40 minutes. The owner sends threatening emails that they file theft of services and lien on the property. We exchange emails at the end of December and we wanted to contact them after we are back from vacation and we get the attached email while on vacation. read more

Tribeca Plumbing - Plumbing Near Me - Dallas, Texas

They were easy to communicate with. I was able to shoot them a text with all the details, and they came out the following day. Jay gave his honest opinion, and payment was easy/straightforward as well. read more

Overpriced and never have I dealt with such horrible service on the phone with Alan. He was rude from the start.

I manage a small condominium complex and was having problems with the courtyard flooding during heavy rains. Bids to correct the issue were all over $10,000. Jay with Tribeca suggested an alternative approach and was able to solve the problem for under $2,000! He even called after a few weeks to see if the work that he did had solved the problem. I've been managing properties for a good number of years and have worked with numerous contractors. I have RARELY had one follow-up to check on their work and the outcome. Congrats to Jay and Tribeca! read more

I've used Tribeca Plumbing several times over the past two years, most recently to fix a problem with an exterior faucet. Their work is always excellent and Jared is always professional and friendly. This company is competent and honest and their prices are fair. Highly recommend. read more

I would not work with them again. They charged $995 to not fix our HVAC system and simply "diagnose" the problem. They changed the invoice 2 times when we pointed out that it was not accurate and included work not performed. Their solution: charge the same amount and just relabel the repair work not done as diagnostics. I was traveling when the invoice back and forth was going on so it took me a month to find a time to speak to the owner, Richard, about it. I had hoped he would engage in a discussion about the value of what they delivered and the fact that the changes to the invoice were suspect. He just wanted to lecture me on the value of his time. I paid Richard for his "valuable" time but I didn't get $995 of value from these guys and Richard's approach to customer service convinced me to never use them again. read more

Called this company to fix a shower issue I had. They did fix the issue, I paid $500 but left me with another problem THAT WASNT THERE BEFORE. Instead of exemplifying good customer service, they wanted to charge me another $200 to come back out to fix the leak that was caused. I expressed to them that it wasn't fair that I had to be charged again, on top of the $500 I already paid, for a problem that they caused. We suggested that Tribeca covers half ($100). They then came back again to only offer $182, saying they agreed to go half of what they were charging. $182 is not half of $200. The technician, receptionist and owner were not on the same page and kept giving out different quotes for parts & labor. After explaining to the owner all of this, he continued to still offered me pay $182. He didn't acknowledge my experience & proceeded to believe I was wrong. I declined the offer & will not be using them again. I will also not recommend anybody to use them as they are more concerned about money than helping customers plumbing issues read more

Tyler was very efficient and knew what needed to be done. Was affordable for what it is. New flange in new floor, install and properly checking for leaks(None). Would call them in the future if needed. read more

These guys are the best! Jerrod was amazing. He found the problem quickly and got to work on it. They also found another small leak and were able to repair it before it became a bigger problem. I had some concerns and was able to speak to the owner. He was able to clear everything up and was kind despite the misunderstanding and my frustration. Could not recommend them enough! read more

I have used them multiple times for plumbing issues, and they did a great job. Jay in particular is a master of his craft and I appreciate his honesty and transparency. I had a billing issue with the HVAC side of their business and Jay stepped in to help resolve it to my satisfaction. I would use them again. read more

They were quick, and so helpful and nice, and affordable!!! I would definitely recommend this company to anyone that asked!

I rarely write reviews, but the service and professionalism was sooo outstanding.We had a major sewer problem which included tunneling under our slab to fix it.From the discovery of the problem to the final soliution and repair, these folks were totally icredible. From Richard the owner, to Jay and Ramone and Donnie, they identified the problem and came up with the fix and implemented the solution. They were as reasonable s possible with the costs to me as the homeowner, and did the repair as quickly and efficiently as possible. I would recommend them to anyone! This was a major repair! you can use Tribeca with confidence. read more

Tribeca plumbing came out to repair lack of hot water from our tankless water heater, from the questions I was getting, they didn't know much about tankless heaters. Ours may have been their first electric one in a small apartment complex. They spent some time troubleshooting with the company on the phone and were unable to get the water hot. I was still charged $125 for not doing anything, they said it was trip fee which should had been disclosed prior to arriving. Their prices to install a tankless water heater onto an existing plumbing was very excessive, maybe they are used to highland park customers, so just beware, these guys are pricey !! I gave them 2 stars because they were very professional the whole time, arrived on time and sent me an invoice via email, but I would not be calling them again. read more

We had an excellent experience with Tribeca Plumbing. We called to receive advice and guidance when we became extremely concerned that another plumbing company was misdiagnosing our problem and trying to overcharge us by thousands of dollars. Richard, the owner, took the time to guide us through possible steps and provide his thoughtful expertise. He immediately sent a team to our home. Jay and Sam did an excellent job working quickly and efficiently to accurately diagnosis the plumbing issue and fix the problem. We were charged an honest and appropriate fee, and treated with great respect. We are grateful to Tribeca Plumbing for their excellent work and integrity. They will be our first call for all plumbing needs! read more

Jay and his team were great at chasing the leak we had. It was fixed in a timely manner with attention to detail. All finished without a big mess and in a professional way. read more

I live in a 50 yro highrise, which means that there are many idiosyncratic issues with plumbing, created over 50 years. We own two condos, and there is another one in the family, and, thus, we've had many plumbing repairs over the years. We also used several plumbers or plumbing companies before we found Tribeca. I found Tribeca's prices to be more than reasonable. Additionally, it's response time is the quickest I have EVER experienced, and Tribeca's plumbers have never been stumped by the weird plumbing issues in our building. I will never use anyone else, and refer all of our building issues to Tribeca, which are lot, because there are about 350 units in the building! read more

Extremely rude, unprofessional company. Do not use. If I could give zero stars I would. I called this company to request service and inquire about price. The next day, the plumber calls and states he is on his way, I ask for clarification on the price for the service call, the plumber told me the price. I then get a call from the office telling me the service I requested was a waste of their time w slight agitation and rudeness. Confused, I ask politely why the cancellation? The man from the office told me that his plumber told him I wasn't going to pay for the service call. I explained this was incorrect, I never said that and had every intention of paying. The man then got heated with me saying he "EXPLICITLY" told me the price the previous day, and hung up on me. Needless to say, no service was completed, and clearly this company is in a position to choose their business. Do your self a favor and please do not choose theirs. read more

Tribeca Plumbing replaced all of the old cast iron pipes below my foundation with new PVC pipes, and Blake was so great to work with. This is a job that no one wants to have to have done, but Blake made it as bearable as possible. He was extremely communicative, respectful, and made sure the job got done as fast as possible, the right way. He and everyone else were also genuinely nice and honest, which I especially appreciate after all of the house projects I've had done. I did not have the same impression of some of their competitors that I got bids from, which is why I chose Tribeca. read more

Thank you for Tribeca for an awesome job. This is the second time I've used them they were prompt, professional and reasonable in pricing. I appreciate having a reliable plumber to call! Adrianne read more

Juan was at my home within an hour of inquiring with Tribeca about repairing a leak. Tribeca charges a premium price for a premium service. If I'm ever in a bind again I would trust Juan and Tribeca to deliver a solution. read more

During the freeze of February 2021, a pipe in our house burst and our house quickly flooded. As the water was filling our home, I called plumber after plumber for help, as we couldn't get the water line turned off. Tribeca Plumbing was the ONLY company that answered the phone, and then talked my husband through digging to find the water line switch and getting it turned off. Since then, they have assisted us several times and each time respond quickly and take care of issues immediately---whether the issue is major or minor. They are the only plumbers we will ever use. read more

I have used Tribeca Plumbing on two occasions and have been very happy with them. On the first occasion, it was to repair two outdoor faucets that cracked during a winter freeze. They were prompt and effective, and their work was well-priced. On the second occasion, I needed three toilets repaired at a rental property. Two were running, and the third had a phantom flush. Jay did an outstanding job, was thorough and professional. He is also very knowledgeable! The repair work was reasonably priced, too. I was frustrated since another plumbing company had rebuilt two of these toilets less than six months ago. That company tried to upsell me on several things that were not needed, so I turned to Tribeca. Tribeca fixed the problem quickly and did NOT try to upsell me. I highly recommend Tribeca Plumbing!! read more

Today was my first time using Tribeca. I found them based on reviews. Very pleased with today's work! The plumber (Juan) replaced a toilet and diagnosed a leak. The leak diagnosis was very thorough (I am extremely impressed). They will be coming back another day to repair the leak (which they gave me a quote for today). After they do the additional work I will write another review. So far, very pleased! read more

Jay did a great job troubleshooting our problem with 2 new tankless water heaters. They work great now. Highly recommend for expertise where other plumbers couldn't fix and timeliness. We like Juan too. Owners seem to care about the customer too. read more

These guys were AWESOME! I called them and they were at our house within the hour. Worked hard to find the leak and it was fixed in two hours, no problem. Also took the time to thoroughly explain the cause of the leak and how they fixed it. Can't recommend them more! read more

timely, nice, and efficient. I called several plumbers before this and none were able to help. Tribeca went above and beyond, not only customer service but in a timely manner read more

Tribeca plumbing is fantastic. They came out and helped me with a re-pipe and did such a great job. They were knowledgeable, efficient and very well priced. Have used them for un-clogging kitchen sink and again for this. I will always call them when I have a plumbing issues. read more

Needed someone to take a quick look at our gas water heater in the property we just moved into. Tribeca was quick to respond, and the technician, Jay, was very knowledgeable and helpful. Will definitely use them again! read more

Great plumbing company! VERY Honest and Reliable. The owner, Richard, is the BEST! He's a straight shooter, honest, and doesn't try to sell services or products you don't actually need. And, that's rare today because most companies put making a dollar 1st before everything else. read more