Great Team!! Extremely professional and responsive…read more Definitely will recommend using them.

This is simply a salesman in a van. After verifying that it was in fact a water heater, the…read more"repairman" attempted to sell me on a subscription maintenance package for $16 a month. After rejecting that he tells me for nearly $400 he would diagnose/troubleshoot the water heater but not perform any labor. Labor and parts would cost extra. THE LABOR!!!! Isn't that what the $400 is for? But the kicker was, without touching my heater, he offered to replace it for $6800! Their costs on a new unit is $1300. So that's $5500 in labor for replacing it with a unit that fits in the exact same footprint!!! Buyer Beware!!!!

Great experience with this company. My Home Warranty company contracted them for my water heater…read more The technician came at 8:30 am (perfectly on time for the 8-10 am window) and he was receptive to my questions/concerns. He came back for the 2nd visit to install the water heater and he was timely yet again (!!!). I took the entire morning off work but he installed the new water heater in ~1 hour so I was back at work far before I had expected. Very nice guy and excellent customer service. Much appreciated!

Jeffery Hagerich(master plumb.) & asst. plumber Kenny are exceptional humans! Courteous ! &…read moreProfessional! They work together hand and glove! Other team members are Zebadiah Pardue (owner), Tara (bookkeeping), and Alexis (scheduling). It is so refreshing to find a tradesman who takes pride in his skill and practices it well ! Exceptional service ! They live up to their motto ! WE DO WHAT'S RIGHT ! "Experienced and Innovative !"

Great service and communication with the company, did a wonderful job in a timely mannerread more

Great and very informative crew for this company. Arrived on time and were really helpful and…read moreprofessional and did not try to oversell and got straight to the point of our problem and what was our best options to fix the issue and get it done. I have found out that so many contractors love to put off their scheduling and try to charge way too much for their services compared to other businesses offering the same services and C & C arrived on time and gave us our quotes when they said and were just truly professional during the whole process and I just wish all businesses and contractors would have the same thrive and work ethic that the guys at C & C has. The ladies who schedule the appts were also amazing as well. I advise anyone in need of slab or plumbing repairs or installation of any kind to give the team at C & C a call and at least get a free, professional quote before hiring someone else.. Chris M

Shout Out to Genzel Plumbing - 5 STARS Recently needed a…read moreplumber for a leaky toilet in our new home (less than 3 years old). Tried researching online but was overwhelmed by all the good and bad reviews for most of the businesses. My neighbor suggested Genzel Plumbing and I'm glad we did. Our experience with them from first phone call to end project was positive. I called and spoke with Amber. I explained our guest bathroom leaky toilet problem. Amber was professional and friendly. She explained there was an upfront $89 charge for a service technician to come out. The service technician would evaluate and let us know the total cost up front. I agreed the charge was acceptable and made an appointment for a service technician to come out to our home. The morning of the appointment Amber called to let us know Rocky Johnson (Service Technician) with 27 years of experience was on his way. Also received a text & email with Rocky's picture. Rocky arrived on time and was professional and friendly. He assessed the problem and explained what was needed. He was very detailed and patient with our questions before we agreed on the service. Rocky completed the job and left us with a clean bathroom and no leaky toilet. Ask for Rocky Johnson you will not be disappointed. Regards, Sandi (Celina, TX)

Stop researching plumbers because I did the work for you. I got multiple bids for replacing a…read moretankless water heater and Genzel matched the lowest one. Wyatt showed up on time and conducted himself with the most professionalism I have really ever encountered. He quickly assessed the issue and did the work same day. This was painless and perfect. Great communication and fast and quality work. I will truly never use another plumber. Wyatt is my guy and Genzel is my plumber forever.

Best plumbing company in Prosper and in Collin County! They came to the house and fixed everything…read moreand the pricing was great! Rob and his crew are the best.

I had a problem with my hot water heater. They arrived on time and quickly diagnosed the problem…read more I didn't think my hot water heater was covered under warranty. But they contacted the manufacturer and found out that it was. While they waited for the new factory part to arrive, they temporarily installed a used part so I'd have hot water right away. When the new factory part came in a few days later, they called and made an appointment to install it. Again, they showed up on time as promised. I've had no problems with my hot water heater since. The guys that showed up were very nice and professional.

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

It's never a convenient time to replace a water heater, but Walter & Pablo made the job less…read morestressful. 2 of my plumbers over the last 20 years, one had cancer, the second one retired. I called the people who purchased the business from my deceased plumber. No return call...I called them 3 times and they told me they would call me back with a scheduled appointment. Well, they never called me. So I looked to find another plumber. I called 2 different, new plumbers and Walter was the first to return my call. Where I was willing to wait a couple of days, Walter & Pablo came out today!!!! I'm now running my dishwasher with hot water. Thanks for such wonderful customer service!!!!! They respected my home, took special care with my wooden floors, walls, etc. would definitely use them in the future.

We had an excellent experience with 100 Percent Plumbing. Walt came out the next morning, on time,…read moreand was helpful and honest. He offered a potential fix but was concerned that it might not fully handle the job. He was very transparent about the cost and risks. I was also really surprised to learn that the first visit (evaluation and estimate) was free. I had him move forward with the work and it solved everything. I would absolutely recommend him and call again.

They have always been reasonable and honest with a neighbor.major freeze on they fixed it all.read more

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they…read moresaid there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace. Charges breakdown: $125.00 - Labor $80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot) $67.50 - Other charges (added in the service call charge). So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration. To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

My dad has been living in the same house with a slab foundation since 1974, and after 50 years, we…read morebegan experiencing major plumbing issues. The original copper pipes underneath the house had deteriorated over time--something we learned is very common in older homes. When I started looking for solutions and getting bids from plumbing companies, I quickly realized that a full pipe replacement under the slab would be an incredibly disruptive and expensive project. That's when I discovered Ryan at NuFlow and their innovative pipe relining system. Instead of digging multiple trenches and tearing up the house to replace the pipes, their system pulls a lining through the existing deteriorated copper pipes. This lining hardens into a PVC-like material, essentially creating a brand-new pipe inside the old one--without the need for major demolition. Ryan personally came out to the house, explained the process in detail to both me and my dad, and took the time to make sure we understood everything before moving forward. After speaking with multiple contractors and then meeting Ryan, I knew I could trust him to do the job right--and I was absolutely correct. Ryan and his team were professional, hardworking, and committed to getting the job done right. Despite some tough challenges along the way, they never cut corners and made sure we were 100% satisfied with the results. If you live in an older home and are facing plumbing problems, don't rush into a full pipe replacement without first talking to Ryan at NuFlow about their pipe relining option. It could save you a lot of time, money, and stress. I can't recommend them highly enough.

Nu-Flow was such a great choice to help us get our home ready to sell after 40+ years. They handled…read moreeverything that needed attention to fix our home, and we needed a lot of work. Every single employee treated our home like it was their own or a "family member's home" with such care, attention and love even working on a holiday (above & beyond). We were in such good hands-Thank you so so very much, you highly qualified individuals. Hire them! They are the best choice and very reasonably priced.

Reliant replaced our pipes in Feb 2025, and by April 28th at 3am feces, raw sewage was overflowing…read morefrom our shower drain with two small children in the house. Despite paying for their "preferred member" plan and 24/7 emergency service, we were left waiting all night with toxic fumes in our home and never received a single call or text back. Another company arrived in 15 minutes, documented multiple code violations in Reliant's work, and confirmed the installation was done incorrectly from the start. They advised us to go back to Reliant since the work should have been covered under warranty. Over the next few months, Reliant scheduled multiple appointments - and every single time we were left sitting at home for hours with no calls, no updates, and no one ever showing up. My husband and I took off work multiple times, moved nap schedules around for our kids, rearranged our entire day - only to find out about cancellations after we called them ourselves. Most recently, we were told Dallas "isn't a priority market," which explains the constant no-shows and excuses. Reliant's lack of communication, accountability, and professionalism has been staggering. We've spent thousands, lost countless hours, and months later still don't have a fully functioning bathroom. Their "24/7 emergency service" and "preferred member" plan are nothing but empty advertising. Learn from our mistakes: read the recent reviews and take them seriously. DO NOT trust Reliant with your home. And to Reliant - please save the copy-paste Google reply. What you need to do is have your manager pick up the phone and finally call us back.

The whole organization is totally unprofessional The quote process for same day service was very…read morehigh but needed the sink replaced before going out of town. They didn't try to repair the same day as was implied. The service was not to include garbage disposal but was started until told to stop by me. It took most of Saturday and Sunday morning to get it installed!! I contacted customer reps repeatedly to discuss poor service, workmanship. I was told I would receive $200+ refund on $1800+ service. 4 months later, NOTHING!! They never intended to refund, they just kept putting me off hoping I would give up. I would never, ever use them again!!!