I'm so happy to have found a dependable, prompt and knowledgeable plumber to service our lakehouse…read more Hard to find these days. I will definately be calling them Every time I need plumbing work! Thanks Guys

Tommy M. This is a…read morelocal plumbing company that offered professionalism along with great service and were very reasonable on their pricing. I contacted them late in the day and they scheduled to be at my home the following day to work on two of my outside water faucets. The work was completed with no issues. Completely satisfied and will be using them with any future problems. I highly recommend!!!

There's a reason Professor Plumb has 70 five-star reviews. I developed a slab leak right before the…read morefreeze happened in 2022, which means everyone was calling with an emergency. Blue came out within four days of me calling him, knocked all the work out in a day at half the price of my other quotes and made sure I knew what I was getting into. He explained all my options and what I could expect. I can't recommend him enough.

Appointment was made three weeks in advance. On day of appointment, I missed three calls that were…read moremade in a ten minute window. When I attempted to call back, my call was declined. I left a voicemail. I received no further calls back. Called Rescue Air Plumbing instead. They came the same day and resolved the issue within an hour for just $100.

The crew from Plumber ER came to our home for a clogged kitchen sink. Not only did they do terrific…read morework, they (the crew) was compassionate, and listened when I asked questions about the work they did for our sink. I would give Plumber ER more than 5 stars if I could. I highly reccomend them.

Whole House Cast Iron Sewer Pipe Replacement/Reroute…read more If you have cast iron pipes, this is a frighteningly expensive job that all of us have to do, as they are all at the end of their lifespan. Not only is it expensive, but some companies do not use the correct parts, do not create the correct slope for drainage, destroy your irrigation or electrical wiring, do not pack the dirt back correctly, expect you to actually vacate your house for days on end, try to avoid city inspections....so many potential nightmares. I highly recommend Plumb E.R. in Forney. Jake is the nicest, most honest and helpful person, has a full-time digging team of 16 years, knows each city's requirements, and will pass inspection the first time, every time. They are incredibly fast to completion, always left us a useable bathroom and shower, and the entire process took less than a week with no need for us to leave. While replacing the sewer pipes, we also found yet another existing slab leak that had been going on for ages. Jake took it in stride, added an additional pex re-route through our attic (this was the only hot water that had not already been re-routed out of our slab), and very kindly fixed all the ancient 1976 leaky faucets and drains I had given up on so that we could actually use the master bathroom until we have it remodeled. What I thought would be a miserable experience was actually fast, correct the first time, well finished, and just a month later you can barely even tell anything was done in the yard at all. Jake's confidence and cheeriness kept us sane during the process, and it's amazing to have flawless drainage and peace of mind. Do yourself the favor of not requiring rework, and use Plumb E.R., you will not regret your choice.

Toilet repair, exterior faucet installation, hot water tank flushing…read more Excellent work, Reasonable estimate and scheduling. I would hire again.

The lack of professionalism and customer service detoured me way more than the price. I would have…read moreutilized the business based on their availability, not their price. However I was quoted one price when specifically asking for the service I needed just to confirm a date and have her change it by $100 with the rep basically indicating "mistake was made" and the price she gave was actually a trip charge . No effort to honor her mistake , just a hey take it or leave it style communication! If you don't mind lack of customer service, do not depend on anything verbal

New-to-me house. I first went to YouTube to watch videos about how to get the pilot light turned…read moreon. Even though I followed the steps, it wouldn't light. I saw Mark's sticker was on the water heater. He helped me over the phone. THANK YOU!

Excellent work and knowledge of the trade. Fast and reliable service. Highly recommend Mark Ondras…read moreto anyone looking for a honest plumber with great skills and knowledge at an affordable price.

I've used this company many times before and have been happy . I had a toilet that the top black…read morepiece was spewing small amounts of water and you could hear it. The part was maybe 20 bucks. The plumber replace the line too ( not necessary) and was there 30 minutes and my bill was 400. The toilet now flushes very loudly. I understand we all need to make money but I feel as though I was taken advantage of. This should have been a less than 200 job. Another plumber same company came out to check his work because it flushes so loud now it's actually worse than the initial problem. For 400 I should be happy and I'm not. I will not use them again. Very disappointed. I do want to say that Eugene is my favorite plumber, but he is not the one that did the work. I was definitely overcharged for the work that was done.

I called AAA Auger Plumbing because they were on a list of approved contractors for my Downtown…read moreDallas mid-rise condo. I needed two new toilets installed and my water heater flushed. David, a Master Plumber, came to my condo to give me a quote. He then came back the next day with an apprentice to install the toilet and flush the water heater. David answered all of my questions. He and his apprentice installed the toilets. The job was an A+. Here are some of the details: * Plumbing is a high-stakes job in a mid-rise condo such as mine. One leak could destroy multiple floors beneath. * My HOA requires proof of insurance that covers multi-family. AAA Auger had that proof, which is how they got on our approved list of contractors. * David has 40 years of plumbing experience, so he was well prepared to manage the complexities of working in my mid-rise condo. * AAA Auger sent a text message before the visit with a picture of David and his bio. I think that's a nice way to introduce a technician before they arrive. * David easily found the building and parked in the loading dock. I didn't have to call him once before he arrived. What a relief - sometimes this can be hard to explain how to get here. * Along with the new toilets, I purchased an artificial wax ring and some new hoses. David evaluated those, but given the placement of the toilets against the tile, recommended a different wax ring and different hoses. He had the recommended products in his truck. I trusted his judgment and went with his products. * After installing the toilets, David flushed my water heater. * I've gotten my water heater flushed by other plumbers each year for the past three years. Each time, it takes the plumber only 15 minutes. David took 30+ minutes to drain the water heater. I asked why, and he showed me that's how long it *actually* takes to drain all the way. In other words, the previous plumbers were cutting corners and not draining the water heater all the way. * After flushing the water heater, David checked the toilets and found a few drips under the new hoses. He discovered the hoses had a manufacturing defect and replaced the hoses again during the same visit. HIS PROACTIVE APPROACH SAVED ME FROM HAVING TO CALL HIM OUT AGAIN. * The next day, the dispatcher from AAA Auger called me to follow up and see if I had any questions. I told them everything was perfect. * I'm writing this review a week after my service call, and the toilets are working perfectly. There's no leaks on the hoses. The water heater is performing well. * I'm very happy with the service I received from AAA Auger. I would recommend them. * 1 big thing - I paid a pretty penny for the service. It was worth it because of the quality of the install, the experience of the plumber, and the insurance they carry that's compatible with my HOA requirements. * 1 more way to look at the cost: I don't expect to call a plumber to service the toilets for another 10 years. So, the way I look at the price I paid today is to divide the price by 10 - that's how much per year the job cost me.

Oh My Goodness..... Highland Park TX Plumbings was Awesome! Brittney was very professional and…read moreanswered all of my questions. I committed to the repairs on a Friday and the slab leak was completely repaired on Monday!! Thank you! Thank you! I will definitely refer others to Highland Park TX Plumbings!

Straight shooter plumbing came out for an emergency plumbing issue on Labor Day. I can't say…read moreenough nice things about the company and the 3 employees we dealt with. Honesty and integrity are some of their best qualities. I will always use them in the future. I highly recommend.

Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.