Sushi is good, but the best part about it is its' atmosphere. Love to come here with friends and just chat all evening long. One of my favorite sushi places read more

Much better sushi places in town (Sakura, Koto). Sapporo employees go beyond just being unfriendly, they're surly and rude. Sushi always tastes fishy, the salad is always soggy. Their hibachi is good but nothing you couldn't find elsewhere for a better price and quality. For the price hike compared to other sushi restaurants, you would think they could manage crisp lettuce for their 5 dollar "lettuce and sauce" salad. After a scalding incident with an employee while trying to order take out earlier tonight, I won't resort to doing business with them even in the most sushi desperate situations. Bye Sapporo read more

The hibachi and sushi is fantastic here. Also really love the decor and bar. It's a nice place to take family or friends for dinner.

My family and I went to Sapporo around 3:30 on Sunday afternoon. We were expecting it to be empty - and it was. It is a large restaurant with many teppanyaki tables and a separate section for sushi. Our server, Paige, was funny and efficient. Our chef was named Mike, I believe, and he moved here from South Bend . He was very nice and the food was very good. This restaurant is very similar to Takaoka. There are some differences, however. It is not as dark as Takaoka, and is easier to get to, as it is not downtown. Also, the soup is different and the terriyaki vegetables that come with every meal have broccoli, carrots and mushrooms, whereas Takaoka does not. The shrimp appetizer that comes with every meal only contains 2 shrimp - pretty skimpy - so we ordered extra. I am not sure if this restaurant can make a go in Fort Wayne, since we already have Takaoka and Koto, but I hope it does. read more

I visited Sapporo Japanese Steakhouse and Sushi in early April. My sister and I entered the restaurant and were initially met by...no one. It was dead. There were a few customers in the "sushi" area, as I was later informed. Finally, a young woman in a kimono, "authentic," escorted us to the steakhouse side. Oops - it was one of those tables that you sit with other people you don't know and honestly, you don't care to know. The chef shows up with the enthusiasm of a dead snake. He introduced himself and made lame jokes that I couldn't repeat to save my life. I wasn't listening. We ordered some plum wine and got ready to be awkward and annoyed. The chef did not disappoint. My sister and I ordered the Teriyaki Seasoned Chicken. It was the cheapest at $14.95. He did his usual tossing veggies around, rice all over the place and the other stuff which the other guests ordered. They went with the expensive seafood and lobster. This was not worth $29.95. After an extended amount of time in agony, he quickly shut down and left us. The show was over. I sat there and pushed the COLD food around my plate. It was cold when I got it. I ordered two glasses of plum wine and that was the only saving grace. If you have any sense, do not go here. It sucks. If you want amazing sushi, go to Asakusa's down the road. It is amazing. read more

Sapporo is a beautiful restaurant in Fort Wayne which is a must go solely for the hibachi experience. For Fort Wayne; I am honestly impressed. As a Torontonian; the diversity of food I have experienced allows myself to know good authentic oriental Asian cuisine. Sapporo does do a great job but I have had better. Found the hibachi food lacking a bit of salt to my liking... and spice as well but nonetheless the chef was amazing and did a great entertaining job. Thoroughly satisfied. P.s. Also as one who's been to countless Sushi restaurants as it is my favourite food... I am surprised that in Fort Wayne this is the second where i've had to pay for green tea! RIDICULOUS! Never in Toronto of Chicago have I had to pay for green tea... Fort Wayne Sushi restaurants are really milking out what ever they can get from customers... :S other than that a definitely enjoyable experience. I will go back :) read more

My Husband and I went here day on a wim....the Chef who cooked our food was vewry good, BUT I didn't like waiting to get our food until other people sat at our large table for the show.....Our waiter was never around to remove our app plates and salad plates..I had to call him over as he passed by to get them off the counter...we had steak , rice and veggies that were just okay...a few drinks for Husband and spent $80.00...NOT worth the money...I did tip the cook at the grill NOT the waiter....He didn't do his job....When we left and I tipped the cook he said to me" Wow hope I see you tomorrow...He loved the $20.00 tip.haha...Won't go back..I am suprised they are still open.....food was not that great for the price.. read more

The food and atmospher was fantastic. We sat at the hibatchi side, unfortunately not much of a show/interaction with the customers. I am just guessing it is because we came during the end of lunch. I took my 6 year old, and she loved it. read more

We came in on a Wednesday early evening around 4:30. Justin was our server who is also a manager and recommended a few rolls, which were amazing. Great service, great food as always. This is our favorite spot! read more

The wine menu is horrible. Food was very good at Hibachi bar, but wine selection is much to be desired. Hoping they change their wine list to better wines rather than cheapest on the market to match the excellent food. read more

The wife and I thought we would give this a try last weekend. We are huge fans of Japanese steak houses. The food was good and the atmosphere was nice. The only thing I did not like was the cook never said 2 words other than hello, and thank you. I was very disappointed with this as the show is half of the reason we loving going to hibachi grills. read more

We tried Sapporo today for lunch. As far as decor wise the place is calm, serene and modern.The wait staff was slowish but once they got going it improved. It took about 20 min once set down to get orders taken and all. This is not the place to go if you are in ANY hurry at all. The chef arrived about 10 min later. The show was entertaining (tho a bit overdone). I ordered the chicken and steak combo. The salad arrived first. It was small but adequate and tasted great. The rice got done first and was plated about 15 min or more before the rest got done so needless to say it no longer warm when the rest was done. The rice itself was pretty flavorless. The veggies came next again not great flavored. You get 2 sauces to dip your meat in, neither was good to me, they tasted like ginger and wine and well... They didn't compliment the meat. The meat itself was cooked to perfection and tho the steak was not anything special the chicken was good and had a good flavor. Amount wise I expected more food for the price the combo was around $ 10.99 (before tax/tip) and I didn't have a plate full of food. Speaking of the plates, very nice. If you are going for the experience ( the show and decor ect) try it out. If you care more about the food (like me) and you really like good flavored food then you might want to skip this one. I found it very bland and not a good value. Btw.. The bathroom was nice ( loved the sink) but the auto paper towel thing was already not working. read more

Where to start....worst service I've ever had. Got there for 6:45 reservation, seated us at 7:15, didn't order drinks until 8:00 didn't get our drinks until 8:30. Our drinks were served piece-meal 1 at a time and it took about 30 minutes for everyone to have their drinks to do a toast. Great hibachi chef. Management ignored our requests multiple times. Cold rice, food was below average, overpriced. Great atmosphere...so there's that. We probably left at 11:30 for a 6:45 reservation and we weren't taking our time. I can understand that maybe a new server had some difficulty handling such a big table and mutiple ones at that. I am not a hard critic to please, probably the least critical. However, we told the manager three times she needed a little bit of help but we were ignored. My bottle of wine was served last and I asked the waitress three time for it (I could see it at the bar). I ended up just going to get it myself. And then the server came back to me not one, not twice, not three times, not four times, count 'em five times to ask me what I ordered. She actually took the whole tables order three times. Every drink order had to be relayed at least three times, sometimes four. Don't waste your time and money. Great sushi next door. read more

If you sit at the basic seating you will likely get food that has not been cooked. This will be followed by a waitress that acts confused about what pink chicken are raw shrimp looks like. One time is an accident, several times is a habit. They are trash at the seating, Grill is pretty good, minus the waiting staff that does just that, waits, until you are gone to do their job. Must be pretty easy that way. Been to this places 6 or 7 times in the last 6 months.Last weekend was the last time. read more

I was ordering for a pick up and saw reviews on the side and was astonished by negative ones. We've only had great meals there and dine there at least once a week. Service is great! Food has always been delicious, hot and served timely. At the hibachi tables, it has always been a wonderful experience! Our grandchildren love to go there for the great action. I think people need to read negative reviews and question why anyone takes the time to write them. For us Sapporos has always been a fun, great tasting restaurant to dine at! read more

I went with 4 friends to this restaurant for a birthday. We waited very long to be seated. Then after seated we had to wait till they had more people come to fill up the hibachi grill. We waited about 15 minutes before we were asked our drink orders which we put in the food at the same time. I ordered sushi because I did not want hibachi. About another 15 minutes the guy came to the table to prepare our meals. After he was about half way done the server finally brought us the drinks and then told me my sushi would be out soon. About ten minutes after he stopped cooking and my friends were almost finished eating my food came out. I asked for the manager to come to the table. When she got here she asked what the problem was and I told her that I thought it was wrong for my food have come out after my friends were done eating. Her response was that the sushi bar was backed up and they were told not to take any orders on the hibachi side of the restaurant and then she asked me if I was the last person to arrive at the restaurant. when I said yes she said Oh I was just checking referencing the fact that I should be waiting because I was the last person in the restaurant. I then told the server and that I didn't feel comfortable with how I was treated by her manager and then I just wanted a sincere apology for the way things have been friends for the evening. The sever took $1.70 off my bill. After looking at the bill I noticed that our party of four was charged for a gratuity of a six or more because we're sitting at a table that was fully filled and there were several things wrong with the checks. There was a mistake with with whom a large sake was ordered, which then went from the people that we were sitting with Bill onto my friends bill. This was after he gave her his card and the snuck it on his bill after they ran it. I again spoke with the manager and told her it was unfortunate how whole the operation of the restaurant was going for the entire evening and that I would not be coming back. Then she said go to Asakusa because they have roaches and I asked her to not have any more smart ass remarks directed towards me. Disastrous! I will never go here again. All I wanted was a sincere apology for how the evening went, I did not want free food but the response from the manager was rude, condescending and at best elementary. read more

Went for the first time with clients. Very disappointed with food. Had steak, chicken and shrimp, filet.... rice, vegs, meat were all too salty, couln't eat it. read more

I have yet to get something here that I don't like. We've tried both the regular dining room and the hibachi and were satisfied with both. The sushi here is excellent, as is the rest of the menu. Really, nothing negative to say about this place. read more

Service was terrible! Worst hibachi chef I have ever had. He did not say a word or even look up the entire time. He had no personality and mixed up people's food. They asked us if we wanted the birthday celebration, we said no then they tacked on $6 for a gong and some bitter pineapple. Also, added 18% since we had a group. There are much better Hibachi places in Fort Wayne....take your money elsewhere!! read more

Service and sushi was great. My first time here was a pleasant experience.

On Saturday (1/23) I had made a reservation for 4 people at 830pm. The hostess on the phone said if we wanted to come in earlier we were welcome to and would be seated sooner. My two cousins, my husband and I came around 745 and we were told we would have to wait until our reservation time. We were fine with that since we noticed it was busy a little so we asked if it was ok to wait in the bar and we were told yes. While we were waiting by 815pm I noticed that the waiting area was clear of all people and no one was waiting to be seated. My cousin got the attention on the hostess few minutes later and her exact words were "I'm sorry I forgot about you guys." Well that was very nice and professional....then she kept searching for the menus which were right in front of her.....After not being able to locate the menus we sat down and were told she'll get us menus when she finds them. After 15 minutes we noticed were completely forgotten about since we never got any menus and no one came to take our drink or food order. My cousin got up to go request the menus and again the hostess apologized for no menus because she forgot again....well if you took your eyes off your phone for a second you wouldn't have forgotten....after another 10 minutes, I got up to request a manager to our table and the guy that worked the bar came over. He was very rude and didn't really care about our wait and that we have been forgotten about. 4 other people had joined our table while we were waiting and thought it was strange that no one was around to take our orders. I told the guy this was our first time at the restaurant and he said ok. It was a joke how he handled himself and the situation, so my guess is he wasn't the manager I was looking for. He brought out appetizers for the 8 of us sitting (for our wait) but wasn't apologetic or seemed like he really cared (it was more like here are some appetizers so get over it). We also asked him if he knew that the people that sat in front of us moved due to a martini glass breaking on the grill area and he said no. Now tell me how a manager has no idea about that.... Once the chef came out that was about the only part of the night that went smoothly. He was nice and the food was great. He asked us if we had just gotten out of the circus and well my thoughts were we haven't left one yet. The food was amazing however being my first time there and seeing how rude and unorganized the staff is (after being highly recommended by a close friend), I will not be going back any time soon or at all. Number one rule is to never tell a customer you forgot about them. And we were told that twice! read more

If I could give this place fewer than one stars I would. We made a reservation. That doesn't matter. I showed up for my reservation, on time. It was busy, of course, which is why I made a reservation. Apparently, it doesn't matter if you have a reservation or you don't have a reservation. At the time of my reservation, we were told it would be "20 minutes." Twenty minutes later, we checked with the very young, very rude hostess, and was told "We're busy, it'll be 20 minutes." Meanwhile, the hostess was clearly, simply taking names of people are coming in reservation, or no reservation. We waited 20 minutes, 40 minutes after our reservation, my 12-year-old was too hungry, we left and went to Asakusa, where they seated us right away, were incredibly gracious, and gave us free dessert (cheesecake all-around) for our trouble. True, the show at Sapporo is spectacular, but not worth paying money to be treated so rudely. read more

I went to Sapporo for dinner on a Friday around 8pm. I've been dying to try this place out since it opened. Well I finally went with two friends and it seemed like a great idea. We were seated at our own grill table and our server was really nice her name was Paige. She was friendly funny and always there when we needed something. I had a drink called the Hawaiian Volcano which was really good and definitely big enough to share. I ordered the Steak, Chicken, And Shrimp combination. It all came out looked great got fried rice to go with it and quite a show put on with our chef lots of joking and all was great. I was over halfway through my meal and found a blonde hair about 10 inches long in my rice. I was absolutely disgusted. Our server watched me pull it out of my mouth put it into a napkin and ran to the back. She came out and told me that the manager would take care of it. I ended up getting sick just thinking about it and lost my dinner to say the least. The manager took care of the bill that's for sure. She gave me a $7 discount. I looked at the server said really? Even the server agreed said it was a little outrageous. I then spoke with the manager who was very kind I said I thought $7 was a little far fetched considering I got sick and you saw the hair. She appologized seeing how upset I was and said she would take care of it. So revised bill #2 comes out well she decided to discount it $14. I am sorry but at that point I lost it. We had over a $180 bill and your going to give me $14 off she said well sir I saw your plate and there was hardly any meat left on it. I felt like I was being attacked and she was arguing with me. I said well you can find the rest of the meat in your toilet because that's where it went. She finally took my item off of the bill after another 5 minutes of arguing. I have never felt so attacked at a place. Sapporo looks amazing, the atmosphere is great we had a great dinner but HORRIBLE customer service. I will never ever go back here again. The manager there that night ruined the entire experience and I would never take anyone I know there again or tell my friends about it. read more