I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I recommend this place to any gamer out there needing the PC fixed or just worked on for better…read moreparts! Any issue you have these people can solve it quick and find a solution! These men are amazing and life savers when it comes to computers!

I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

I hadn't been here in awhile but this week I had another computer problem - a broken key. I'm here…read moreto tell you that nothing has changed since my last review - still a great company. Sam is a smart guy and he was able to take my MacBook and fix the key while I waited. I was there about 20 minutes. It wasn't busy. So this is this is the third time MacMedia has saved me and I would recommend it again. I will come here again if I have more problems.

Been coming here for quite some time. needed advice on phone data transfer & screen saver issue…read more Sam was knowledgeable and patient & had some great tips. Replaced battery and hopefully good to go for awhile.

Love this store! They were super friendly when I was buying my PC back in October and answered all…read moreof my questions without judgement. Today my cat chewed through my wifi antenna wire and when I called they let me know they have replacements. I had to send my mom in for me and I had no concerns- their team is just that great. I'm not sure who helped her but she came home with the new antenna and a smile, talking about how nice they were. I won't go anywhere else for my PC needs.

Great place with great customer service, Will definitely be coming in for all my PC needs. THANK…read moreYOU Meta PC

Reasonably priced and very friendly. I needed the keyboard…read moreand power cord replaced for my laptop and it was ready in less then 24hrs

My computer died and I didn't know where to turn. A friend told me he was very satisfied withwhat…read moreWestern computer outlet had done for him. I was very reluctant to go anywhere since my computer in Flagstaff had died some months earlier and Data Doctors had really left a bad taste in my mouth. Brought my baby in on Saturday. It was ready on Monday. It was as good as new. Everything was the same as before minus the virus. Data Doctors stripped mine earlier and replaced all the programs with freeware and "almost as good as" programs and it took them over a month. Western took one day and bam.....good as new. Did I mention price? Data Doctors charged over $200 and Western charged 69 dollars. Would I go there again? You betcha'. I have five computers between Flagstaff and Phoenix and they will all call Western home.

Came here to fix my computer and he diagnosed the issues with the device within a few days. He…read morereplaced my power supply and my GPU fan as it wasn't spinning all for a reasonable price.

Great service and low prices! Had an issue with my Dell laptop and after checking around for price…read moreand time dropped by the office. Within mid hour had a new power supply. A few weeks later, mouse laptop replaced at low price and on a Saturday! Gustavo did a great job!