I purchased a vehicle from Enterprise a couple of days ago. I received excellent customer service…read morefrom Jordan Bell. I am very please with my vehicle and would recommend to friends. Sharon W.

I bought 3 cars from them so I went to trade my car in that i bought from them they really low…read moreballed it. Then they didn't want to sell me a car unless it was for an outrageous price. My car i was trading in yes it had one problem but that problem was the same when I purchased it from them. Im telling you they didn't even try to work with me unless I pay $800 a month for a used car are u serious. So no I wouldn't dare patronize them again. I have a 627 credit a $1500 down payment and a 2020 ford fusion sel for the trade in and u still want my payment to be more than $800 dollars a month. What it was they thought I was just another stupid black man. The thing is a black man was trying to sell me the car. This here is wrong all the way wrong. Don't do this to yourself whit comes to Enterprise Car Sales keep it moving, please.

Great customer service! My sales rep Jay Stringfield was honest and transparent throughout the…read morewhole process!

Great customer service. Jay Stringfield treated me great. He was very easy to work with and didn't…read moretry to pressure me into anything. Was by far the easiest vehicle purchase I've made in the last 30 years!!!! Thank you!!!!

I totally agree with Barry R. What is different for me? Stuck in the parking lot at 2am. 2009…read morenot cranking. New battery. Jumping did no good. Knew it had to be electrical. A co-worker brought me home, out of her way. Woke up the next morning thinking, I've got a good job even with it challenging. But I need reliable transportation to keep this job. A friend came by to pick me up 2 weeks earlier. "You've got to do something.". She packed me in her car that rainy day and headed north. We both know Amherst County. First stop was VA Select, and a young woman came out. Okay, I can deal with this. But we checked out a couple of prices before she even got to us. No way with my credit and dead car issues. I waited for VA Select to open. Called. Emily Woody answered. Explained I need to buy a reliable car, but I don't have transportation to va Select. She mentioned filling out online credit application when she got back to me. I said no, I'm not going to do that. I don't even know if you have what I need. I don't even know what I need. Can you send me a pic of your driver's license? Yes. Did you get it? Yes ma'am. When can you be ready? I'm ready now. 10 minutes or so later I'm climbing in a big pickup. Emily had told me cheapest car on the lot was a 2017 Ford Fiesta. She showed me that, and two others in the same ballpark. I just felt happy looking at it. Comparing all three. The hatchback really sold me. Okay, my ride that was just too much for me to keep sinking money into as a single older woman. Was a Volvo 5 speed turbo that my son brought me after my old 240 started giving problems. The story doesn't end with Emily and me going out for a test drive. Silly as this sounds, I look at her and say, so you're going to drive it? Hey, I'm not used to new cars. She hands me the key and says, No, you're the one considering buying this car. You're driving. She cranked up the ac, turned on the radio, and when we pulled out heading north on 29, I floored it. Nope, not a turbo. But, that little car moved like one little bullet. I was satisfied. Story is not over. Sent second son pic of new car and told him about how much Emily was a help. He says, "Yeah, she's nice.". What do you mean she's nice? Like thinking he went to school with her, or maybe her parents? "Nah. She sold us our cars." Not over yet. I'm sitting in the parking lot, relaxing before time to go in. And a young girl stops at my window. "Is this a 2017 Ford Fiesta?? "Yes.". "I saw the red Dot on the back. You got it from VA Select.". Yes. I looked at this car. Went home to think about it. Came back next day and was told it was gone." In a way, I felt bad. But, I really don't. I know Va Select will help her anyway they can.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

I have purchased two cars from this dealership and used their service. I purchased a Mirage and…read moreOutlander. Both transactions went smoothly with friendly staff who met my terms and got me great cars! I had wonderful service on my Mirage as well. Everyone is so friendly I am proud to be a member of their family!

Extremely disappointing after-sales service. Unprofessional management and broken commitments…read more I purchased a 2014 Ford Taurus SEL from Richmond Mitsubishi South on September 11, 2026, along with a $2,590 Wynn's Extended Care service contract. Within days, the vehicle developed mechanical problems, including a check-engine light, severe rattling under acceleration, and reduced power. Let me make something absolutely clear: my complaint is NOT about the vehicle being sold as-is. It is about how this dealership treated me after the sale and failed to honor its commitments. On October 6, I left my Taurus with their service department for diagnosis and potential repair. Service adviser Alexander Hernandez told me they were fully booked until October 13, that my vehicle would be inspected around that date, and that I could expect it back around October 20. He also promised regular progress updates. Those updates never happened. I repeatedly had to call for information, often receiving little or no meaningful response. What I wasn't told was that the dealership apparently lacked sufficient technicians to complete the work. That information was only disclosed to me on October 20, when I went to collect my vehicle. Had I known earlier, I could have made alternative arrangements. My experience with General Manager Darian McMillar was especially appalling. During a telephone conversation before I collected the vehicle, he became aggressive, screamed at me, and demanded that I return the courtesy car. His explanation was that my repeated questions indicated I was unhappy with the dealership and that they could therefore no longer help me. Apparently, asking for the progress updates I had been promised was unacceptable. During our subsequent in-person meeting, Mr. McMillar repeatedly emphasized the vehicle's as-is status and told me that contacting Wynn's directly would "kill your warranty and any chance of us getting it approved." He also refused to answer several legitimate questions and instructed me to stop asking them. I found his behavior thoroughly unprofessional and completely unacceptable for someone holding a General Manager position. The dealership did provide a courtesy vehicle, which I acknowledge and appreciate. However, I continued paying my monthly car payment and insurance while my own vehicle remained unavailable. After approximately two weeks, I recovered it unrepaired. I subsequently took the Taurus to an independent repair facility. Their technician spent approximately five hours thoroughly investigating the problem, cleaning the intake manifold, and checking related components. Following this work, the car drove smoothly through multiple test drives without the check-engine light returning. I firmly believe Richmond Mitsubishi South could have identified and addressed the problem weeks earlier had it shown the same diligence and commitment. Instead, I incurred additional out-of-pocket expenses because the dealership failed to follow through on the process it undertook. Adding to my concerns, salesperson DeShawn Freeman had informed me before purchase that the Taurus achieved the highest possible inspection score. Given how quickly the mechanical problems appeared, I question what that representation actually meant. I have escalated these concerns to Virginia authorities and VA Cars executive management. An as-is sale does not excuse screaming at customers, failing to provide promised updates, withholding important information about service limitations, or treating legitimate questions as an inconvenience. Based on my experience, I cannot recommend Richmond Mitsubishi South. Their after-sales service, communication, and management conduct fell far below what I consider acceptable professional standards.

This is the place to go!!! Aymund went above and beyond for me and found me the perfect car for the…read moreperfect price. 10/10 i would recommend this dealership to anyone, and will be telling my friends and family.

My wife and I were looking for a second car as she started back working after this covid mess. We…read moreshopped around and found a few options here and got a good deal cash price on a 2011 Nissan rogue, owner worked with us ended up paying just above our budget for the title (we were expecting a down payment and financing) so we didn't mind just a little bit more to buy out right. He made it super simple and quick we were in and out within an hour with a new car, title tags and everything. Highly recommend if you are looking to shop small, get great customer service and support a local business.

Great place to get cheap clean car! Definitely recommend, and great service. The place had a verity…read moreof used cars and were welling to negotiate prices. The owner took care of customers that came in as well as taking care of us. I love the car I bought !

I'm c4 quadratic and had curb a sider wheelchair lift and milford person lift installed in my 69 El…read moreCamino. Works great and the whole team did a great job!

Frindly and knowledgeable staff great service brought a vehicle from them an hav never had any…read moreissues. And now planning on buying a pickup truck that I can drive

I recently bought my car from Chris at CARRVA. The service was impeccable, the staff was friendly…read moreand I will for sure recommend you to give them a visit before you settle elsewhere for your car purchase.

They have nice cars and are really reasonable and helpful in many ways. Found my first car here and…read morethey we cooperative the whole time. A really nice car dealership all around.

Buying a vehicle can be exhausting. These guys make it easy. They have quality inventory and just…read morewant to sell you a vehicle at a very fair price with no hassle. I was in and out of there in an hour. See Joe and Chris. Great guys! Keep up the good work and great service!

Excellent car, reasonable price, no pressure, full disclosure. What could be better?read more

When calling in to order a part, I find it strange in 2026 they will not take a card over the phone…read moreto buy a part-that say for security...rack up all of your lost sales.

Stopped in on a referral from a salesman at Advanced Auto, when they didn't have the BMW spark…read moreplugs I needed. I arrived just after opening time around 8:30am, needing the parts I was assured they'd have.... well they didn't, BUT Parker (the clerk helping me) requested the required 8 pieces from another of their locations (I assumed). It took the full relayed 3hrs for them to arrive and they were worth the wait. $10 & change vice the $26 & change the BMW dealership quoted! I'll be back for my parts any day of the week over the dealer! Thanks BAP-GEON!!!