Great customer service. Jay Stringfield treated me great. He was very easy to work with and didn't…read moretry to pressure me into anything. Was by far the easiest vehicle purchase I've made in the last 30 years!!!! Thank you!!!!

Every time I bring my car in, I am always amazed by the customer service and the speed in which…read more they get me in and out! Their prices are competitive and level of service is superior. They tell me, what needs servicing and even rates them so I know what I have to do today and what can wait till later in the month . I love my Toyota (which I bought from this location) and I am not going anywhere else! I highly recommend them!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

I thought I had found my dream car-a black 2014 Mustang. I purchased it on 12-17-19. Guess what?…read moreIt has broken down on me twice and have had to be towed to the dealership twice. And the bad part about this is I don't drive the car every day and have put on Less than 100 miles on it. Very Disappointed. Here's an update. Harry at va cars in Hopewell sent my Mustang to the Midlothian service shop. They fixed it and Harold took it back to Hopewell. I picked it up and have driven it with out breaking down and needing a tow. It feels good and drives good. Harry, Harold, Sean, Jamie and Jamie took care of me and my Mustang . Mustang Sally is on the road again Here is an update. Mustang Sally has been raring to go !!! . She hums when she is galloping at 80 mph. I love Sally and she is doing great so far. Thank you Va Cars for putting me in my dream car! 5 .

Not a great experience with Richmond Mitsubishi…read more This message is for Maurice and the sales manager. I came into your dealership not having stellar credit after being invited to receive a voucher to help with my current situation and potentially purchase a vehicle. During my visit, I was told I would need a co-signer. When that option didn't work out, I was assured that you would continue exploring other financing options and that I would be contacted "either way." I had an appointment on Friday, May 2, 2026 at 11:00 AM. Today is Tuesday, May 5, and I have not received any follow-up. The issue here isn't just about whether or not I was approved. It's about communication and basic customer service. If you tell a customer you'll follow up "either way," that commitment should be honored. A quick call or message would have shown professionalism and respect for my time. Customer service matters, regardless of the outcome. Unfortunately, this experience did not reflect that. This review will also be shared on Yelp.

The BEST car buying experience that I've ever had. I HIGHLY RECOMMEND stopping by to meet the…read moreamazing staff, and fleet of really nice and well priced vehicles! They welcome you without ANY pressure or hassle. They really do care and will work with you as much as they can. Its so Nice to see such a well managed, and customer friendly, family owed business. Thanks to all of their do diligence, I was able to walk out the same day with an awesome truck! You guys at Yes Auto saved a brotha's life! - Stephen M.

My wife and I were looking for a second car as she started back working after this covid mess. We…read moreshopped around and found a few options here and got a good deal cash price on a 2011 Nissan rogue, owner worked with us ended up paying just above our budget for the title (we were expecting a down payment and financing) so we didn't mind just a little bit more to buy out right. He made it super simple and quick we were in and out within an hour with a new car, title tags and everything. Highly recommend if you are looking to shop small, get great customer service and support a local business.

Great place to get cheap clean car! Definitely recommend, and great service. The place had a verity…read moreof used cars and were welling to negotiate prices. The owner took care of customers that came in as well as taking care of us. I love the car I bought !

Frindly and knowledgeable staff great service brought a vehicle from them an hav never had any…read moreissues. And now planning on buying a pickup truck that I can drive

I'm c4 quadratic and had curb a sider wheelchair lift and milford person lift installed in my 69 El…read moreCamino. Works great and the whole team did a great job!

I recently bought my car from Chris at CARRVA. The service was impeccable, the staff was friendly…read moreand I will for sure recommend you to give them a visit before you settle elsewhere for your car purchase.

They have nice cars and are really reasonable and helpful in many ways. Found my first car here and…read morethey we cooperative the whole time. A really nice car dealership all around.

Where is the "0" star? Absolutely do NOT take your car to Sanko Auto Care. I brought my vehicle in…read moresuspecting an alternator issue. Despite clearly expressing this, they replaced the shifter instead--costing me $1,600. After their "repair," multiple warning lights appeared. When I returned, the owner's son was rude, dismissive, and admitted he had no idea what was actually wrong. Days later, my car broke down in the middle of a busy intersection, putting me in danger--and guess what? It WAS the alternator all along. They misdiagnosed the problem, took my money, and then had the nerve to hang up on me and tell me not to bring the car back. I was treated disrespectfully and taken advantage of. This is not just unprofessional--it's reckless and unethical. Save yourself the money, stress, and danger--DO NOT trust Sanko Auto Care with your vehicle. They have no business working on cars.

Amazing people and great service. They know what they are doing and will not stop until they get…read morethe job done.

Bought a vehicle from Elite and the process was excellent. They had the head gasket issue repaired…read moreprior to listing the vehicle for sale (known manufacturers issue with the vehicle I was shopping for). Owner and sales were very professional, no lying, no nonsense. I've purchased several used cars the past few years and would definitely do business with Elite again. They may have a slightly higher initial price, but unlike many other used car places, Elite actually has the vehicles inspected (and not just the basic VA required inspection) and repaired prior to selling (with documentation). This saves you - the buyer - multiple problems after the sale is over. Communication was fast, upfront, and continued after the sale was over (for registration). Give them a chance, you won't be disappointed.

Excellent car, reasonable price, no pressure, full disclosure. What could be better?read more

David Bahm helped me purchase my first car! He did a great job of helping me and gave me genuine…read moreadvice and explanations. Thank you!

When you follow the online prompts to sell a car, you think that CARMAX will get the job done…read more I wound up selling my car to a junker. The online tool stated that they would pick up my car, for a $199 fee. On the day of the appointment they reneged on that offer and they could not provide me a good reason. I was told, "It could be a number of factors." I filled the online application and was offered $1700. When my daughter arrived at CARMAX, (having payed $115 for a ten mile tow), CARMAX said they could not take the car because it hadn't been registered in Va. The car had been parked, legally, at my am daughter's home. The DMV was notified and plates, tags were removed. The car had been parked for 2 years. I've seen CARMAX in Spotsylvania County purchase a used 'car, that had not been registered for 18 months. They told my friend not to worry about it- that they'd take care of it. She was purchasing another car from them. I guess that makes CARMAX's decision much easier. No one at the CARMAX in Midlothian could make that decision. I wound up selling the car well below that offer of $1700 - but I had to get it done because my daughter sold the home where it was parked. This leaves a very bad taste in my mouth about CARMAX. My older vehicle had 72k miles on it (and was a 2006). The hood of the car needed painting - no body damage, no accident. A good auto, with title in hand. When I purchase my car, I will not use CARMAX.