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    MobilityWorks

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - MobilityWorks

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    9 months ago

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    5 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (24 reviews)

    I had a flat tire on the highway and got there with practically no air in my tire. It was a Sunday…read moreso they were the only place I could find that was open. The guy told me they wouldn't be able to get to me for at least 3-4 hours but then managed to squeeze me in as a favor. Before even looking at the tire he tries to sell me a new one. After going outside to look at it, he came back in and said they are good year tires and the good year place is down the road, and actually pointed in the direction of the Goodyear. He then tried to sell me a brand new tire (Again without even looking to see if it was repairable) when I said I wouldn't buy a new tire because mine are only 2 months old. He said they probably wouldn't be able to patch it (again, didn't look at the tire) so what would be my plan since I wasn't buying a new one. I said can you please just look at it and see if it can be patched. He agreed to take it back and about 15 minutes later said it couldn't be patched and they would put the donut in my trunk on for a fee. I agreed to this. When I left I drove the 30 minutes closer to my home and went to a different tire center where they said it was 100% patchable and patched it for free and put it back on. This Firestone location was unwilling to help before they even started. having a flat tire is already frustrating and once they figured out I wouldn't be buying a new tire from them were very dismissive. I would not recommend this location.

    I don't know if this is true about all Firestone's but this location is incredibly slow. Whether it…read morebe an inspection, oil change or wheel alignment...THEY ARE SLOW. While I understand that they are busy they are busy, the service time is inexcusable. I came in on a Thursday looking to make an appointment. The guy that set up my appointment was very friendly. They do have a good deal-or what I think is a good deal, idk how the deal works in practice, where you can get a lifetime of wheel alignments for $200 when one alignment costs $93. I dropped my car off at my appointment time, 11:30 am, and went back home. Around 4:30 pm I became a little worried. 5 hours and my car still wasn't done. I called to check on it and was told my car might not be ready today..... ABSURD RIGHT?! I was asked if that would be okay and responded not really. I finally get a call right before 6 that my car is ready. I am hounded repeatedly about opening a Firestone account. I have to ask for my receipt and I am not given any paperwork with details about the actual alignment. This isn't the first incident of their slowness. My boyfriend took his car here for an oil change and it took 2.5 days. Don't come here if you don't have another means of transportation.

    MobilityWorks - car_dealers - Updated May 2026

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