So grateful to have found Lily, as she was super easy to work with for my wedding dress…read morealterations, and at a super fair price! I received quotes from other businesses and was shocked to hear how much they would charge me, but Lily also understood the harsh reality of wedding upcharges and set a reasonable price. I first contacted her end of February, but since my wedding was in May, there really was no rush! Even so, Lily made sure to have consistent check-ins so that I could come in and try on the dress as she continued to work her magic. I felt secure that everything would be completed in time, as we were ahead of schedule and I could see the pieces coming together at every visit. There was so much extra fabric due to my short stature as well as needing to take in the torso area, but Lily made everything look seamless! There were a few adjustments needed but she took the time to make sure it fit me as I wanted it to fit. By the end, the dress looked just as beautiful as the day I bought it, but it actually fit me perfectly this time! Truly hope she continues to get business, as she deserves every penny for her hard work and care! Thank you Lily, for making my wedding dress fit me perfectly!

All I can say is THANK YOU LILY!! She is truly the best! If I could give Lily more than 5 stars, I…read moreabsolutely would! She was amazing from start to finish. She truly transformed my wedding dress, and made it for perfectly. She has amazing communication and made it so easy for scheduling fitting. Even scheduling a last minute appointment the week of the wedding! Just to try it on one more time! You can tell she takes so much pride in her work, and it definitely shows in the quality of her alterations. Thank you, Lily, for helping make my dream dress a reality! I will absolutely be recommending you to any and everyone!

Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!

I cannot say enough about Charlene and her incredible talent. We came to her under serious time…read morepressure after an overseas dress order fell through just days before prom, leaving us scrambling to find a solution. We walked in to find a waiting room full of people, yet Charlene graciously squeezed us in without hesitation. She carefully saw and pinned the dress on the spot, assessed exactly what needed to be done, and promised it would be ready in two days. True to her word, my daughter picked up the dress on Wednesday, three days before prom, and it was absolutely perfect. Not just good, perfect. Charlene is a true gem and a remarkable talent. In one of the most stressful moments of prom season she delivered flawlessly and with such warmth and professionalism. If you are looking for someone you can trust completely with something that truly matters, look no further. We are so grateful for her! ​​​​​​​​​​​​​​​​

Always great service and on time. Alterations are always well done. Fair pricing on all services.read more

She's a very skilled seamstress. Always quick results and Reasonable too. I've been coming here…read morefor years and always happy.

Nikki is so amazing!…read more She is kind & her pricing is reasonable. Even my kids enjoy going in to her shop. She has helped with many of my children's pieces for school. Thank you Nikki for tailoring comfort for my family!

Helen is a great seamstress and takes pride in her work. You won't be disappointed. I highly…read morerecommend her!

Helen did such an amazing job with my bridesmaids dress! First appointment walking in I was very…read morenervous as my dress was a hinge too small, and Helen treated me with the most upmost respect; had me try on my dress & started to work from there. She gave me a date to come back & it was absolutely perfect once i did! Thank you so much Helen! appreciate you!

Affordable, prompt, friendly are a few adjectives I would use in describing this business. Besides…read moredry cleaning they also do alterations. I myself had them sew on numerous patches on a club vest. It was completely done in a week and it looks amazingly good. So happy with the work. Support local businesses especially the good ones. Santee Alteration And Cleaners are the best.

The man who owns this place was combative and mean! I've been going here for many years for hemming…read moremy families jeans, always dealing with the woman (wife?) Ive had no issues...until now. Weeks ago I brought in ten pair of jeans for my two teens. The woman told me there was no need for any trying on except one pair each and she'd hem all pairs based on that. I asked her to allow my kids to try each pair on as we've always done because each pant is different in style. She wouldn't allow that and insisted one pair pinned would be ok. I was reluctant but she insisted. Two weeks later we picked up and one kids pants were fine but the other, all five pair were 3 inches too long still and the written tag said "shorten to 28"." We took them back and the man (husband?) was pretty aggressive insinuating it was our fault they'd need to be redone. He took a yard stick and measured my sons inseam and it was 25"...not 28". He said his wife had been getting ready to leave town for a wedding and must've made a mistake on them. No problem, I was kind and gave him no timeline to repair them. I thanked him profusely and left. Today my son and I picked them up and the man met me with "she said it was your sons fault not hers, he asked for that length." What?! Why not just hand them to me and say have a good day?! I paid A HUNDRED AND EIGHTY DOLLARS for ten pairs of jeans to be hemmed. They were not done correctly by a professional and at pick-up you're going to look at my 14 year old and say "it's your fault!" Who's the professional?! Who's the one tasked with the pin that was placed?! Not the child! The yard stick doesn't lie! I called the man out on his gas lighting accusation at my son standing there and he got loud and began yelling, telling me to just get out. Their prices have DOUBLED but I paid it. I expected that the professional knew what she was doing and when there was a mistake, I expected it corrected. My son should not have been blamed at the counter for the fact that his pants were returned several inches too long, nobody asks for pants to be so long they can't walk. It was a mistake, just fix it! The yard stick showing 25" inseam vs the tags saying "shorten to 28" don't lie. Yelling at women, a child and customers in general isn't a good business practice. I will tell those I know to follow me elsewhere. I believe it was an honest mistake just due to having two different sized kids with two different hemming needs. My other sons were hemmed to a perfect 28" as he asked. I believe she did the same hem to both sets instead of the 28" and 25" that was needed. Her husband was mad and I think she blamed us so he wouldn't yell at her (I don't blame her!) Again, his yard stick and my tape measure along with the written tag she created...don't lie. Even if it is the customer's error, good practice is to just fix it in order to keep a customer who's been coming in for probably 8-10 years now! We will never go back, this man is a bully in my opinion. I am including photos of the fixed pants at the proper 25" inseam and the tag saying "shorten to 28". I'm also including my son's measured inseam showing how long 28" would be, nobody asks for that...it's the point of hemming! The error was not ours and we did not deserve to be told we were trying to scam this man, get free fixes and screamed at being told to just get out. Funny thing is, I had a $20 tip for him in my hand too for a mistake that was theirs! He didn't get it SHAME ON YOU SIR!

My kid is getting married next week! Larysa is a perfectionist, which of course, is absolutely…read moreneeded in altering a wedding dress. My daughter has strong opinions but agreed with Larysa's expertise when it came to the dress and things turned out beautifully. The dress was ready early and exactly as promised. Completely appreciate her professionalism!

I had several dresses altered and they were all well done and I am very satisfied!!!…read more Great attention to details too.

Recently got my prom dress altered here! i've also come in a few times before for other…read morealterations. Tammy always does an amazing job and she is so kind! I highly recommend to anyone needing anything tailored.

Tammy saved the day! She took in my partner's suit sleeves and altered my dress last minute -- all…read morein the same day before a wedding the next morning. I'm so satisfied with her work; everything fit perfectly. Highly recommend her! Thank you, Tammy!

Have been bringing my clothes here for alteration since 2020 per my sister's recommendations…read more Today I brought a couple of dark woolen pants and an older pair of khakis that needed its tattered ends hemmed. $5 per pants is a good price. I told Nancy about a new pair of denims that could use a fit adjustment, she told me to bring next time. I'm pretty sure she can fix that too and keep me a satisfied customer!

Last minute suit alterations for my out of town wedding. She was able to get it done in one day and…read morewas exactly what I needed. Pretty sure she only charged me like 10-15 bucks for both pants and jacket. 100% would use the service again.

Hired them to wash my daughter's blanket while she's away at college. She had a mishap with her…read morewasher and needed it to be properly washed. They charged $40+ tip for pick up/ wash and return. Not a bad fee for the service. The service was good. Blanket was properly washed and dried. Only hiccup was my daughter lives in an apartment complex the person doing the pickup got lost. I understand how many apartment complexes can be confusing. The person picking up and delivering was super cranky which made it feel like she was doing us a favor for a task she was being paid to complete. Maybe she was having an off day. Would still recommend as service was completely to our satisfaction.

Quick and timely pick up and delivery by a La Jolla resident…read more Clothes arrive clean, and folded.