Affordable, prompt, friendly are a few adjectives I would use in describing this business. Besides dry cleaning they also do alterations. I myself had them sew on numerous patches on a club vest. It was completely done in a week and it looks amazingly good. So happy with the work. Support local businesses especially the good ones. Santee Alteration And Cleaners are the best. read more

The man who owns this place was combative and mean! I've been going here for many years for hemming my families jeans, always dealing with the woman (wife?) Ive had no issues...until now. Weeks ago I brought in ten pair of jeans for my two teens. The woman told me there was no need for any trying on except one pair each and she'd hem all pairs based on that. I asked her to allow my kids to try each pair on as we've always done because each pant is different in style. She wouldn't allow that and insisted one pair pinned would be ok. I was reluctant but she insisted. Two weeks later we picked up and one kids pants were fine but the other, all five pair were 3 inches too long still and the written tag said "shorten to 28"." We took them back and the man (husband?) was pretty aggressive insinuating it was our fault they'd need to be redone. He took a yard stick and measured my sons inseam and it was 25"...not 28". He said his wife had been getting ready to leave town for a wedding and must've made a mistake on them. No problem, I was kind and gave him no timeline to repair them. I thanked him profusely and left. Today my son and I picked them up and the man met me with "she said it was your sons fault not hers, he asked for that length." What?! Why not just hand them to me and say have a good day?! I paid A HUNDRED AND EIGHTY DOLLARS for ten pairs of jeans to be hemmed. They were not done correctly by a professional and at pick-up you're going to look at my 14 year old and say "it's your fault!" Who's the professional?! Who's the one tasked with the pin that was placed?! Not the child! The yard stick doesn't lie! I called the man out on his gas lighting accusation at my son standing there and he got loud and began yelling, telling me to just get out. Their prices have DOUBLED but I paid it. I expected that the professional knew what she was doing and when there was a mistake, I expected it corrected. My son should not have been blamed at the counter for the fact that his pants were returned several inches too long, nobody asks for pants to be so long they can't walk. It was a mistake, just fix it! The yard stick showing 25" inseam vs the tags saying "shorten to 28" don't lie. Yelling at women, a child and customers in general isn't a good business practice. I will tell those I know to follow me elsewhere. I believe it was an honest mistake just due to having two different sized kids with two different hemming needs. My other sons were hemmed to a perfect 28" as he asked. I believe she did the same hem to both sets instead of the 28" and 25" that was needed. Her husband was mad and I think she blamed us so he wouldn't yell at her (I don't blame her!) Again, his yard stick and my tape measure along with the written tag she created...don't lie. Even if it is the customer's error, good practice is to just fix it in order to keep a customer who's been coming in for probably 8-10 years now! We will never go back, this man is a bully in my opinion. I am including photos of the fixed pants at the proper 25" inseam and the tag saying "shorten to 28". I'm also including my son's measured inseam showing how long 28" would be, nobody asks for that...it's the point of hemming! The error was not ours and we did not deserve to be told we were trying to scam this man, get free fixes and screamed at being told to just get out. Funny thing is, I had a $20 tip for him in my hand too for a mistake that was theirs! He didn't get it SHAME ON YOU SIR! read more

I have been coming to this place for over 10 years to have my comforters dry cleaned and my scrubs altered because they are always too baggy for me! I've never had a bad customer service experience here and I love that it is a family owned and operated business. I usually drop my things off on Saturday and they are finished in 3-5 days. I also try my pants on most of the time before I leave just in case I need any changes made, which has happened a few times, and they never charge me extra to make the little changes I need. I'm pretty picky when it comes to my clothing and never had anyone here yell at me or anything like some of the previous comments suggest. I've dealt with both the brother and sister who own this place, also the brother's son who helps out on occasion and is nothing but polite to me. I highly recommend this place for any alteration needs or dry cleaning! read more

This shop just ruined two brand new pairs of red bottom shoes. I dropped them off a week ago to get CLEAR plastic protective sole installed to help conserve the RED on the bottom. I normally go to a shop in Pacific beach but this shop was closer to my home so I decided to give them a chance. I regret my decision so much. This is what I picked up today. He put BLACK sole on it and covered the RED. The old man was also very rude and demanded that I still pay for them ruining my shoes. Will never be back. read more

Santee Alteration and Cleaner - Sewing & Alterations Near Me - Santee, California

2/23/23 - picked up a belt they fixed to drill a new hole in it. It was doesn't correctly last week. Dropped off after I found the mistake and they redid it. Works great now. They corrected the problem. They are always friendly and fast. Never late in the due date. See photo read more

Santee Alteration and Cleaner - Front of the store - Sewing & Alterations Near Me - Santee, California

I gave them several items to alter, including a gown that was difficult to work with. After trying two different alterations to the top that I didn't love, the owner worked with me on the spot to alter it to my liking. She said she just wanted to me to be happy and did not want to accept more money for her services. These are great people with exceptional service. read more

I've been going here for almost 20 years. It was predominately for dry cleaning while I was working. Which was/is always good. Since I retired it is usually for alterations and it remains excellent! I always expect quality alterations and am never disappointed. I bring all cleaning and cloths alterations here and highly recommend. read more

5 Good people and did a good job for me highly recommended. Price was fair and quality work. They did some alterations as I requested, and I was very happy. read more

I have been coming here for years. Family owned and they provide great service, they are fast, friendly and know what they are doing. I have had pants, prom/homecoming dresses altered, and clothes cleaned. They also have partnerships were you can have other services done for explain leather purse cleaning and shoe repair. One of the best keep secrets here in Santee. I highly recommend A++++ read more

Wonderful services. They are the best in alterations and very very kind! Definitely recommend

Amazing people. Great quality. Family owned business. Great business ethics. Always done well by deadline. Great alternations.

Unfortunately for me I started a new job requiring me to wear a blazer. On my two days off I bring it to be cleaned. Most all other places tell me at least 3-4 days! This business is great, I explain my situation and they have it ready by close of next day. The cost is beyond reasonable. The service is friendly and they always call or text when it's ready. I have tried 3 other places in santee and all were quite under par! Just a highly suggested recommendation!!!! read more

The absolute best for dry cleaning & alterations! I've going here weekly for years as well as had numerous alterations done for formals. They are always done on time, they are friendly & do a great job. Highly recommend!! read more

Best place for dry cleaning and alterations! I have been taking my queen size UGG comforter here for a long time now, and they always get me in the same day. Let me pick up the same day and do amazing job and the best price. Then I took my friend here to get her wedding dress altered and we couldn't be happier! We did it very last minute and they made it look great read more

First time I took them an item to get a patch sewn on they did great and charged accordingly, second time it was also good two patches in 20 min. And charged accordingly but third time they took almost five hrs. For two patches and charged 3 times the amount and did a terrible job on sewing one patch and it's crooked. Thanks. I will not be taking my stuff there again I don't appreciate getting taken advantage of. And that's what this felt like. I will not be recommending this place which is a shame because I really did like the initial visit. read more

Had some alterations on 2 dresses for my daughter's. They turned out nice and fair pricing

Fast turnaround. I needed 2 dress shirts and a suit dry cleaned and was able to pick them up the next day.

Last Minute for Prom. They said yes on the phone, and delivered on time with nice tailoring. $$$ Maybe because it was so last minute.

Very nice gentleman who helped me repair my back pack that tore. He helped me right on the spot. 10/10 would recommend!! Support small businesses! read more

Thank you for pressing our clothes with-in a few hours. You made our boys look awesome

Quick & quality of work, I get all my dresses and pants altered here. She is very precise and does great quality of work.

Awesome job with alterations and dry cleaning. Definitely will be coming back. Thank you!!!

::My husband and I have taken Multiple items here at different times and I felt it was time to review. They are nice and prompt with having our items ready. Prices are reasonable and quality of the work has been amazing. The dresses I've brought here have been a lil bigger and they have made my dresses fit my body like a glove! They have repaired my husbands slacks and made them brand new. Very nice owners and so close to home! Thanks!:: read more

Excellent service! Very kind and nice lady. Had my needs met in minutes, while I waited. Will definitely go back, and will definitely recommend read more

One word...FANTASTIC!! If you are looking for a great place to get your clothes tailored look no further. The owner and the master tailor Saedeh is the best at her craft. I have been bring my dresses, jeans, tops, and even bathing suits to her to alter for years. She is busy all the time, but always manages to do everything I need altered for any occasion. She is not only great at what she does, but she has a great attitude and super sweet. She is working on a dress for me right now to wear to a wedding this Saturday and I went in today to see the progress and I was so happy I had to write a review! Thanks for everything!! And a tip-- she does original hems on jeans if you ask!! read more

Ali takes pride in his work. His customer service is top notch and the attention to detail was impressive. It was just a hem on a pair of pants and a patch put on a karate jacket, but Ali treated my request like it was the most important job on his list. Quality work at a low price with little wait time. I will be back! read more

These guys are amazing they did my gigantic poofy wedding dress in 2 weeks and it came out perfect. Then covid happened and my big wedding dress wasn't going to work in my mother in laws backyard. So I but a new one on lulus which was way too long, straps didn't fit right and it was stuffed in my mail box. They said no problem fixed everything and it fit perfectly. I won't go any where else!! read more

RUDE!!!!!! I called ahead of time to ask if they clean drapes, she said yes so I brought my drapes in. Once I arrived I was required to remove the pins that hang the drapes so the drapes wouldn't be damaged during cleaning, I did. I asked how they would be cleaned as this set of drapes were VERY expensive...she told me "just leave then, this is not expensive, I can buy at Ross for $14.99." Are you serious???? Because I'd like to know how the drapes will be cleaned you're going to insult me and tell me how much money I did not spend on my drapes??!! I will never be back with such ridiculous customer service. Bummer too, I used to bring my items here for dry cleaning and alterations. read more

I was able to get my uniform altered and pressed in such a short amount of time. I really appreciate the customer service and care that the owner provided me. I would highly use her business again and would recommend her! Thanks! read more

I took my comforter here to be cleaned.. my daughter barfed on it. The price was great! Like 1/2 price of another place in Santee so I was happy. Well I didn't open the blanket for a while I just left it in the bag in the closet & as the weather cooled down I decided it was time for a warmer blanket again. I opened it up & it smelled like old barf! There was still barf spots & dog hair just like when I dropped it off. So I called & asked if it had been cleaned at all. The woman told me too bad since I waited a couple of months there was nothing she would do about it! Ohhh I was mad! I will gladly pay more some place else than less for nothing! I will not be back! Bad bad business! read more

I've been going to get my clothes altered at Santee Alteration since it opened. I'm very hard to please when getting my clothes altered (at 5' basically everything gets altered!). Everything I've brought in here comes out perfect. The woman who runs the business is the sweetest thing and even does my "ooops, I really need this ASAP" work - with a smile. I totally recommend her!! And, another plus, Wednesday & Saturday orders get 20% off! read more

I have been here now for 3 times. Today, I came to pick up my wedding dress that I had altered on late notice, since David's Bridal told me they would not be able to have my dress ready until end june of this year. I came in the first time for jeans to be shortened, that turned out perfecrtly. Second time, I brought a dress to have taken in on the sides that I needed for a formal fuction, and again I loved the fit, and I could not even see where the alterations were done, but it fit perfectly. Now (today), for the third time, I picked up my wedding dress and again, a perfect fit. I normally do not "yelp", but I had to let ladies (or men) in need of alteration know that this place is a gem, and the lady that is the owner/seamstress is the best I have ever had alter my clothes. I was quoted over $380.00 at DB, but at this place I paid $147.00 for the same alterations on my wedding dress, and was able to get it done in less than 2 weeks. HIGHLY RECOMMEND. read more

Santee Alteration and Cleaner - Jeans I had done with original hem - Sewing & Alterations Near Me - Santee, California

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The owner has been great with getting bridesmaid dress alterations done in a short timeframe and also cheaper than many other tailors. I've been to her shop a few times now for alterations. read more

Will always bring my alterations here. I had come prior with simple alterations but I came in recently with a doozy. I had a floor length 1960s dress I needed to cut to a short dress but the dress has this amazing detail on the hem I didn't want to lose. They were able to keep the hem detail and work their magic. I was super nervous just because the dress is nearly 60 years old but they did a great job. Very friendly as well. read more

I was very disappointed with the customer service. I took in two pairs of pants on a Monday to be hemmed. I had to wait until Saturday to pick them up. The price listed on the wall was $10/hem. When I was told the total was $24, I pointed to the sign. The employee told me the price had changed "a long time ago." I told him they should've change their sign "a long time ago." When he refused to honor the posted price, I told him I'd take my business elsewhere in the future. The hems, however, appear to be well done. read more

Great experience!!! I had my bridesmaid dress hemmed and taken in on the side, it was ready on time and it came out perfect. Very happy and will be back read more

Unreliable and Unorganized. This is the impression given to me. When I come in one day later than the claim date, which is already a week, I find my three (3) shirts still sitting on a shelf untouched. Take the chance here but there's no guarantee you'll get what you expect. read more

This place is extremely expensive.Keep on shopping folks.Dont waste your time even driving to this place. Plus the owner is very rude and short tempered. read more

This place is a joke to get alterations done.... so expensive and takes way too long, wait for that call back from this place. NEVER AGAIN

I can't express how amazing she is. My wedding dress was a mess. Too big, too long, missing beads, no bussel etc. I even wanted a heart shaped too instead of straight. She did miracles to my dress and it's perfect. She is so sweet, honest and really wants you to be happy. Not to mention it was very reasonable $. She even cleaned it. I will never go anywhere else. No reason to. read more