Staff was very friendly, units are clean, and facility has useful features like the loading dock…read moreand pallet jack.

I picked this faculty for location, but I'm thrilled about the friendly service, cleanliness and…read morevery organized oversight which is apparent. Jay was extremely helpful in finding me the right unit for my needs.

SmartStop Storage in San Gabriel is clean, and convenient. The staff, like Brandon, is polite,…read morefriendly, and helpful. We've had our items at other storage units, and this place is the best, by far. I highly recommend it.

Sergio was absolutely amazing! I wish he was there every day…read more Very clean facility. The reason for the knock on the star - whoever I spoke with on the phone when I initially booked never said anything about price increases - showing up with a moving van I'm paying by the hour and learning if a big shift in pricing was quite stressful and felt like a bait and switch. Sergio, however, was very transparent, professional, apologetic and surprised this wasn't previously disclosed - I greatly appreciated his service.

I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

Finally decided to rent a unit from here…read more Mike answered all my questions and worked with me to find something within my budget and timeframe. Definitely would recommend getting in touch with this place or Mike specifically because he is fun to converse with and very helpful. Paperwork is straightforward and I love that there is an online portal to make payments and remember details.

Great fast service. Very friendly and knowledgeable Highly…read morerecommended and we would rent from agian.

Came in to purchase boxes, tape and bubble wrap. The agent helped me and suggested additional items…read morethat I had not considered. She was so right. The kitchen kit was a real game changer. Thank you Ms. Jessica, you help save our precious dishware.

My experience here was GREAT! I would like to personally thank Danny. He was so helpful and KIND! I…read morewalked in stressed out because I spent my whole day looking at other storage companies; to compare quotes. And I was very pleased to see how accommodating Pouch Self Storage offers great services. Pricing is reasonable and most of all LOVE how helpful and informative Danny was. I highly recommend for anyone looking for storage to become a customer here. Danny you were awesome l! Thank you.

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

Book a unit on their website. Met with Anna and Gus. Both extremely friendly and professional…read more Facility and storage unit is immaculately clean. Definitely highly recommend if in need of storage.

Maria is awesome! On the first floor of 3 story building don't need climate control to stay…read morerelatively cool.

This was my first time renting a storage unit, luckily Maria was there to help. Her customer…read moreservice couldn't have been any better and she helped me from start to finish! Thank you Maria!

Today I went in, there was a wonderful girl totally willing to help me out behind the desk, her…read morename was "Dulce"... I was really having a stressful day, my movers didn't show up... I got to the facility, I had a reservation, which by the way I totally recommend that you call, someone can actually check several locations all at one time and give you quotes... I actually originally had a reservation somewhere else, decided it was too small they help me to locate another location with a larger unit. My reservation was for a 10 x 20 space, for some most people it wouldn't have mattered, the ceilings are high to begin with....but it happened to be that the ceiling in one of the spaces just happened to be a slightly slanted ceiling in the back....and I have just really oversized furniture... It happened to be another 10x20 space where the ceiling seemed just slightly taller but even 6 inches could've made a difference of whether my furniture will fit or not... She couldn't reach her regional manager right away, so she tried to reach out to a second manager, and we both patiently waited, but she got the job done to trade storage spaces for me on a weekend when corporate was closed....and I was so pleased!!! I actually want to "recognize" Dulce to management, I am sure that customer service cannot be easy at a facility like this, because it can get really busy and there are a lot of stressed out people! So, I just want to say that she was totally patient, willing, logical, no annoyed faces....she deserves 5 stars...She is manager material Thank you ! Jennifer

THEFT REPORTED! My storage unit was broken into and was an absolute mess when I found out. A few…read moreitems have been stolen from me. A police report has been filed. I asked the lady in the office for surveillance footages but she never gave me any nor allowed me to see the videos.

Ashley was extremely helpful & patient with our group, showed us the facility and how to use the…read moreelevator. The pricing was great and the customer service was grade A+... If you need a storage unit in the Arcadia/San Gabriel Valley area look no further than Arcadia Self Storage! Many thanks!

Matthew's customer service skills were impeccable. He was very knowledgeable and helpful every time…read moreI had a question or concern. Unfortunately, after one year, the owner doubled the monthly fee, and I had to find a new storage facility to store my belongings . Good location, very clean and Matthew is the man, but there are locations nearby that are just as good and that do not surprise you after a year by doubling your fees.

Daniel was outstanding throughout the initiation process. He was friendly and helpful from…read morebeginning to end, providing clear information about how the storage units were rented and the payment procedures. He made the experience smoother by personally guiding me to the storage units, ensuring I was completely satisfied with my choice. Thank you, Daniel! Stephanie was also very supportive and consistently pleasant in her communication and assistance with my storage needs. Thanks, Steph! Sam SakGen Electric & Lighting (Owner).

Without question the best storage experience I've ever had. My family has 5 units in the building,…read moreand I am looking to rent 2 more. The place is always very clean and Daniel has been more than hospitable when I have asked for various favors. EXAMPLE: he knew that I was buying another space, so he had me wait a few days till a closer one became available. This saved me a whole lot of time. I will always refer people to this storage because of the service. There are cheaper places but you get what you pay for. Go see Daniel.