We have been customers for more than 20 years now and the staff, Gustavo and Ana, have always been…read morefriendly and understanding whenever we needed service. The inside of the location is spacious so you can get to your unit with no problems and the storage units are decently sized to store many things.

Gus and Ana are so down to earth people and extremely helpful in making the rental process very…read moresimple. Gus even took time to walk me through the mobile application setup. The place is clean with wide driving lanes. I feel very safe with the surroundings. The unit is immaculate. Highly recommended.

The staff was fantastic! Easy set up, friendly and we felt safe with their "we've never had a break…read morein" declaration. Very clean too! We're very happy with Storbox!!!

I felt very welcomed and right at home when I arrived. Jay walked me through multiple units and…read moreshared everything I need to know about the facility and how I can maximize the use of my storage space. I'm very happy to give Storbox my business with an A+++ experience!

Very friendly people but after being there a year they raised the price 80.00 so be prepared for a…read morerate increase

Horrible service. The lady at the front desk was completely motionless, careless, and spoke with an…read moreattitude. When we arrived, she immediately said we were supposed to call first. We literally don't have transportation right now and just wanted to see the unit. She then said, "I'm about to go to lunch." Fine--go to lunch! Just say that so we don't have to ruin your lunch by being there. When my mom asked about the price for a 10x10 unit, she said it was $267 with 50% off. I asked if that was the price after the discount, and she said yes. Then I asked what the price was before the discount, and she repeated the same thing again like I was supposed to do the math myself: "$267 with 50% off." Somehow she acted like I was the one giving her an attitude. Honestly, I'm glad I didn't rent here. The place is old and run-down anyway.

I got a new storage unit here. The storage unit itself is nice and the set-up was easy…read more However my first day moving in, there was no dolly I could use to move in my boxes. The second day I moved in there was one dolly, but it was broken. Can you get more moving dollies please?

Andrew was of great help--assisting me with everything from the initial questions before renting to…read morecompleting the rental agreement. He made the whole process simple and stress-free.

Excellent customer service and friendly staff. Property is well kept and clean. Access is secure…read moreand units of various sizes for any situation.

Great service from Danny! I highly recommend and cost of shredding service is very reasonable.read more

Great place and excellent service. Everything was very clean and well-maintained, which made the…read morewhole experience even more comfortable and enjoyable. The staff were friendly, attentive, and made sure all my needs were taken care of promptly. I really appreciated the attention to detail and the welcoming atmosphere. It's not easy to find a place that combines cleanliness, professionalism, and great customer service so well. I will definitely recommend it to my friends and would happily come back again in the future.

All hail, Maria! I am so lucky that the folks at this place are both professional and really wanna…read morehelp us out all the time. I've come back after more than a few months. It's been actually almost a year and they're willing to go through and look at all the receipts and billing to try and help me ensure that I can claim the cost of using this place due to a tragic accident that forced us to put a lot of stuff in the storage unit. You should definitely consider using this place versus many other choices in the Saint Gabriel Valley.

I have a storage unit there. On the weekends the regular manager is not there. There is a guy…read morethere. Today I had to go look for a couple of coats because it's getting cold. When I was done and trying to manage the elevator which is an old fashioned way to get up and down. It was stuck between floors. I called the front office. The guy that's there only on the weekends stated to yell at me over the phone. Then he tells me he has a customer to take care of. I hung up. I get it if he has a customer but he didn't need to yell at me . I'm walking with a cane. I have a disability. I needed his help and he kept yelling at me that I should come with another person. So I had already called the police to help me get out of the elevator so I could load up my car and leave. I am going to report this to the manager. He got upset because I called the police for assistance since he obviously was not helping me.

Our unit was burglarized. Our lock was cut off and management never told us. I only noticed it when…read moreI went to move out of my unit. We lost a lot of irreplaceable items. We find out that the two cameras they have don't actually work. We called the police and made a report. I called and spoke with Braun Management in Goleta, CA. They manage the building. Of course, they will do nothing because they are indemnified from any losses a customer may incur, so they don't care. You don't realize that storage units aren't truly safe because there is no liability on the company you store with. Thoroughly check out the place before you store. We are truly heartbroken over our stolen items, it has hit us very hard to know we will never see our possessions again.

Exceptional customer service! A big thank-you to Maria, who…read moremade me feel completely comfortable and never rushed me, even though it was close to closing time. She was extremely understanding and took the time to explain everything clearly and in detail. I truly appreciate her patience and professionalism. I 110% recommend this location!

100 percent recommended since I arrived at the office Susana helped me in everything she showed me…read morethe storages and the same day I started to put things

Besides having the prettiest smile ever! Nicole has been is very helpful & curteous everytime. I've…read morebeen storing all my belongings at U.S. Storage in Alhambra for over a year now & can't tell you enough what a good experience it's been being there. Nicole has addressed all of my concerns pertaining to my particular unit & always willing to assist in whatever manner it takes to resolve any issue I may have. Luckily those concerns have been minor & easily taken care of. She's just amazingly fantastic & always a pleasure to deal with. Can't say enough good things about her service, Im always satisfied with how she handles things. Thank you so much, she really lives up to the old sayin "service with a smile". Emphasis on "smile", the best! Jose.

Took advantage of the 50% off and was happy to get the 10x10 storage space . Facility is very clean…read more. I plan to downsize to smaller unit . Happy with the facility so far. Looks safe . Alex helped me set up the account .

the service was great! I had my locks changed, he was very good and efficient. Highly Recommended…read morethis quaint storage unit

Visited for a quick quote on self storage in the area and this place popped up on my search…read more Surprisingly this place is very clean and very safe! Michael was extremely helpful!! He answered ALL of my questions, extremely kind, courteous, very respectful and very patient. They offer great deals and prices as well so make sure to ask for promos! Thank you again, Michael!!!