I come here about once a quarter for zip ties and gloves. It's a small team but the customer…read moreservice is always good and they always have my products available. When I checked pricing, Durapak tend to beat other local competitors.

They have a wide range selection of great products. Customer service is professional and patient…read more Overall it was a smooth and satisfied shipping experience. Highly recommend!

I had a very frustrating and upsetting experience with this U-Haul location…read more I rented a truck yesterday and only needed it for a few hours. The employee mistakenly set my reservation for two days, which I was not made aware of at the time. When I returned the truck the same day, the location was closed. I parked the truck properly, filled the gas exactly as instructed, and dropped the keys in the designated drop box as directed. I attempted multiple times to end the reservation online, but the system would not allow me to complete it. The next day, when I saw I still hadn't been charged, I called the location only to avoid being overcharged. I first spoke to a woman who asked me to hold while she reviewed my situation. Moments later, a man named Manuel took the call and immediately had an aggressive tone. He demanded that I repeat everything and then began yelling at me instead of helping. I calmly explained that I had tried several times to close the reservation online and that's why I was calling. Manuel accused me of not returning the truck, said the reservation was still active, and claimed he didn't even have the keys or the truck--despite the fact that I had returned everything the day before. It was clear he hadn't bothered to check all day. After finally confirming that the keys were there, he continued yelling and speaking to me in a demeaning and condescending way, as if I had done something wrong. I was not calling to argue--I was calling for help. As a customer, and especially as a woman, I felt belittled, disrespected, and intimidated by his behavior. No customer should be spoken to this way for trying to fix an issue caused by the company or its system. Poor communication, lack of accountability, and extremely unprofessional customer service. I will not be returning to this location.

The worker/manager was an one-man army for his diligence with Uhaul services. He kept a…read moreprofessional and calm manner to ensure each customer understood their responsibilities of renting a moving truck. During a rush of customers waiting for reservations, he provided efficient time to process check-in in order to satisfy their needs. Would recommend his business for people in local area. Best advice for future customers is be considerate to the worker/manager who has experiences assisting an abundance of customers. You are entrusted to rent trailer / truck with care and cleanliness. He will assist you as much as he can if you do your part as well. I appreciate his hard work and assistance for my family's moving.

I rented a unit at A‑1 Self Storage in El Monte and the whole process was extremely easy to do…read moreonline. When I arrived, the staff was very helpful and made everything simple. Great experience overall and I definitely recommend them.

The wonderful lady at the front desk named Susan helped me out, overall great customer service…read more Really fast and straightforward.

Luis and Zol were amazing! They were hardworking and moved with intention to be efficient and…read moremindful of the furniture. There is an additional charge for any extra materials used. I had gotten a new rug and they were extra careful not to get it too dirty. Definitely worth the price!

Planning a move is stressful enough. Moving my 88-year-old mom from her home of 60 years was going…read moreto be stress on a whole new level! Then I found Johnny at Pasadena Moving Co. I found Johnny personable, immediately responsive, and more than willing to go the extra mile to help with all the finer details of our move in a professional but gentle way. I was given a detailed quote and he answered all our questions politely and with sensitivity to our needs. When moving day came, Alex and his team arrived with a truck on time and quickly got started packing and loading with care and precision. We were impressed with how efficiently they worked. Our move took less time than estimated and they adjusted the final bill. These guys were phenomenal and worthy of a handsome tip for their high-quality service, honesty, and fair pricing. I highly recommend this family business and I would certainly work with them again in the future.

These guys are the best! Shak and his one guy were very professional, took good care of my stuff…read morewhile packing and moving. They can also accommodate any hard moving need: aka getting my white enormous couch thru the dinning area window without a scratch mark or damage. Along with reassembly of my furnitures. I would definitely use them again and again and again for all my future moves: highly recommend. Thank you for the help with my move!

If you're thinking whether you need movers or not, the answer is always YES. I didn't think I…read moreneeded help until Matai and John came with NEXT MOVE to show me how wrong I was. I moved a 2BR/2BA apartment from Chino Hills to Ontario for under $1000 in 8 hours, absolute insane logistics and labor. Matai and team were punctual, organized, sweet, and everything you could ask for in movers. The way they treated my items was better than I could have ever and the way they navigated all my items was beyond my comprehension. These two never complained even when they put down 40k+ steps walking all of my things up and down 5 flights of stairs and across an entire apartment complex in 90F weather. I can't truly express how glad I am to have hired this company and team. I honestly would have gone mad. Thank you again Next Move. If you made it to the end of this review, just make the appointment now. You'll thank me later. Your back will thank me later. Your sanity will thank me later.

Today I went in, there was a wonderful girl totally willing to help me out behind the desk, her…read morename was "Dulce"... I was really having a stressful day, my movers didn't show up... I got to the facility, I had a reservation, which by the way I totally recommend that you call, someone can actually check several locations all at one time and give you quotes... I actually originally had a reservation somewhere else, decided it was too small they help me to locate another location with a larger unit. My reservation was for a 10 x 20 space, for some most people it wouldn't have mattered, the ceilings are high to begin with....but it happened to be that the ceiling in one of the spaces just happened to be a slightly slanted ceiling in the back....and I have just really oversized furniture... It happened to be another 10x20 space where the ceiling seemed just slightly taller but even 6 inches could've made a difference of whether my furniture will fit or not... She couldn't reach her regional manager right away, so she tried to reach out to a second manager, and we both patiently waited, but she got the job done to trade storage spaces for me on a weekend when corporate was closed....and I was so pleased!!! I actually want to "recognize" Dulce to management, I am sure that customer service cannot be easy at a facility like this, because it can get really busy and there are a lot of stressed out people! So, I just want to say that she was totally patient, willing, logical, no annoyed faces....she deserves 5 stars...She is manager material Thank you ! Jennifer

I got a new storage unit here. The storage unit itself is nice and the set-up was easy…read more However my first day moving in, there was no dolly I could use to move in my boxes. The second day I moved in there was one dolly, but it was broken. Can you get more moving dollies please?

I just used this company to move my mom from the west coast to the east coast. She had lived here…read morefor 25 years and had collected a lot of stuff that she wanted to take with her. Mazi and his team made the move so easy for her. They came to her home, packed for her, and moved everything out from the third floor apartment to be palletized and shipped. Everything was wrapped so perfectly, down to the last light bulb. Her computer, dishes, pictures, furniture, etc. arrived safely, right to her door, on time and undamaged. Further, Mazi gave us multiple options for transporting everything, to make sure we got the best value and price. I can't say enough good things about this experience. Moving is so stressful to begin with, I highly recommend you let Mazi and his team handle your move from packing to delivery so you can relax and take care of the other details.

This shipping company is outstanding and very reliable. We had great service. We shipped a 100…read moreyear old antique school bell from Alhambra, Ca to Miles, TX to their Heritage Museum. They sent us pictures as the bell was being crated. They asked if we needed a truck lift for the delivery which we did. We will definitely recommend this company to all of our family and friends. Extremely satisfied as the bell reached it's destination today.

For me I like this place I sell on eBay and they have every size of different boxes if they don't…read morehave a size box they'll make one for you great customer service I highly recommend this place

I am a teacher and needed some classroom items shipped from CA to SC for my new job. Francisco and…read morehis crew did an AMAZING job helping me. Excellent customer service and communication! Everything arrived in perfect condition. I was a little worried because I had some breakables. I highly recommend TLC and the Tender Loving Care they provide!