Great place and excellent service. Everything was very clean and well-maintained, which made the…read morewhole experience even more comfortable and enjoyable. The staff were friendly, attentive, and made sure all my needs were taken care of promptly. I really appreciated the attention to detail and the welcoming atmosphere. It's not easy to find a place that combines cleanliness, professionalism, and great customer service so well. I will definitely recommend it to my friends and would happily come back again in the future.

I recently decided to get a storage unit and reached out to A-1 Self Storage. They were able to…read moreaccommodate our needs and helped us get set up right away! Thank you to Maria for all the help! Excellent customer service!! 5/5 Stars

We have been customers for more than 20 years now and the staff, Gustavo and Ana, have always been…read morefriendly and understanding whenever we needed service. The inside of the location is spacious so you can get to your unit with no problems and the storage units are decently sized to store many things.

Gus and Ana are so down to earth people and extremely helpful in making the rental process very…read moresimple. Gus even took time to walk me through the mobile application setup. The place is clean with wide driving lanes. I feel very safe with the surroundings. The unit is immaculate. Highly recommended.

Besides having the prettiest smile ever! Nicole has been is very helpful & curteous everytime. I've…read morebeen storing all my belongings at U.S. Storage in Alhambra for over a year now & can't tell you enough what a good experience it's been being there. Nicole has addressed all of my concerns pertaining to my particular unit & always willing to assist in whatever manner it takes to resolve any issue I may have. Luckily those concerns have been minor & easily taken care of. She's just amazingly fantastic & always a pleasure to deal with. Can't say enough good things about her service, Im always satisfied with how she handles things. Thank you so much, she really lives up to the old sayin "service with a smile". Emphasis on "smile", the best! Jose.

Took advantage of the 50% off and was happy to get the 10x10 storage space . Facility is very clean…read more. I plan to downsize to smaller unit . Happy with the facility so far. Looks safe . Alex helped me set up the account .

Monthly cost for 5x5 : $230ish with a "district manager approved discount" for a long term customer…read more(2019). My long term loyalty was only worth a $20 a month reduction. They wouldn't even price match the web rate of $117 (see picture) or prorate my move out. So, went with A1 storage for a 5x5 $159 including insurance. Set price for 3 months and gradual increase of 10% at 3 months then 10 months. Still way better price at A1. Was truly disappointed so I'm leaving and saving myself $100 month.

Went in today to inquire about a storage unit. I'm moving out soon so I have to look for a local…read morestorage unit. I was quickly greeted by a team member name Jackie and Milton. They were both really knowledgeable on rates and availability. I have a lot personal item that's are really expensive. After speaking with both of these team members I felt more secure with my personal item being left at an establishment like this facility. We'll most definitely sign up in the beginning of next month for their services. More places should train their employees like these two were. Thank you for everything and fantastic customer service.

I was previously with another self storage service for many years. So when it came time to change…read morelocations, I had very specific requirements. Drive up access, welcoming staff, safe neighborhood, and an affordable price we're nonnegotiable. After visiting and researching multiple companies in the area, PSA Self Storage was the obvious choice. We have been renting for several months at this point and I could not be more satisfied.

Stay Away!!!! Do Not Give Business here. Customer service is horrible and none existent. I had a…read morestorage unit for a few years and twice I had a complete rodent abomination in the unit. The insurance is Fraud too, will never respond or payout a claim. They will only take your money. I had a unit with 2 concrete walls and the third wall that is shared with the neighboring unit is made of drywall. Which is actually a very cheap way of doing things, should be metal. Well the first time I found the infestation in 2022 I made a claim and nothing, no response at all. Had to throw out a ton of items. Afterwards I had the unit cleaned and even swept. Well went this weekend to move out of the storage and long and behold another rodent infestation but 100 times worst even now. And the first time I even found a dead mouse. Now this time I had to throw away so many items. But what was upsetting was I had to throw away my blanket I've had since my childhood and I no longer have either one of my parents. Here they charge you a good amount to rent. So when you pay for a facility to store your valuable items you expect your items to be there in the condition you stored them in. You don't expect to come back and have to throw away your items. And when I called them to let them know, the guy in the office tried to gaslight me and somehow blame me. Like we don't know what you store??? Are you serious???? Take responsibility as a business to have the proper maintenance to not have a serious rodent infestation!!!!

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Needed to upgrade my unit, in the middle of my cycle. Wasn't sure what was needed, spoke with Anna…read moreto see what my options were. She was super patient with me and showed me a couple of unit. Since I wasn't sure of the size I needed she showed me all the units that might work. Didn't end up making a decision that day so instead of trying to sell me on a unit she just explained what the process would once I did decide. Appreciated the fact that I wasn't pressured into anything ,but instead was shown clearly what my next steps were. Great job Anna!!!

The staff was fantastic! Easy set up, friendly and we felt safe with their "we've never had a break…read morein" declaration. Very clean too! We're very happy with Storbox!!!

Monica gave me a fabulous tour of the storage options, which was extremely helpful. The facility…read moreis impeccably clean and secure. The perk of using the truck over the first two weeks is super. I feel good renting space here.

I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

I guess companies nowadays want your money but want nothing to do with servicing you! This Public…read moreStorage facility is definitely one of them. People that are not their current customers are sneaking into the facility. They're waiting outside the exit gate and rushing into the premises when customers leave. Sometimes they are in cars, sometimes they are walking/running in. Every once in a while, current customers may have forgotten their access code. Usually, they are at the entry gate waiting to get in when other customers enter. They are not facing the exit gate and rushing to get in. I'm also noticing cars parked in their parking lot that have sitting for weeks. I have belongings in this storage facility and I'm concerned about my own safety and the safety of my belongings. So, I decided to ask one of their employees one fine afternoon - August 6th @ 1:40pm - about this activity. Tall brown haired white guy. Not only was he irritated, agitated and didn't want to answer any of my questions, his rotten attitude was overall unwelcoming and didn't want to be bothered or answer any questions. Instead he was complaining that I was asking him too many questions before he had a chance clock in. He mentioned that Public Storage is renting out parking spaces which might explain some of these people wanting to gain entry. If someone is leasing a parking spot, wouldn't they have an access code? Why are they gate crashing? Bam! He got even more irritated. He decided to reprimand me as if I'm letting these gate crashers in illegally. He cited that current account holders letting any gate crashers in can have their accounts cancelled. I couldn't believe it! I'm trying to get some assurance about my own safety and the security of my belongings that I have in their storage and I get threatened with a reprimand about letting gate crashers in. Isn't it kind of strange that he's getting irritated with my asking questions about these gate crashers? Is he involved with these gate crashers? I've made two calls to their district manager and left a message with their property manager about this incident and my ongoing concerns about the security of this facility. You guessed it - NO ONE HAS REACHED OUT TO ME!

Been coming to this location for many years. I had to get another storage place for my work. Sipi…read morewas very helpful and she took her time to help me decide which unit to get for my work place items in. The quality of the storage is very clean and location is great. The only thing I wish they gave people the option is to use the trash can and I myself don't mind to paid extra to throw small article of trash. Nothing g really big like a sofa or big items. That will be a great way to help people if you don't have the time to throw the items home. Thank you Sipi for your help.

1/25/2025 - Came to pick up a chair and a small coffee table for the first time. Upon entering the…read morecode next to the entrance door, the door was automatically opened. There are many security cameras installed inside. Grab a cart near the elevator and walked towards the storage # 10XY (See a photo for a glance). Impressed with a clean environment. Parking is free just in front of the entrance door.

GOSTOREIT BREAKS THE LAW. THERE IS NO CUSTOMER SERVICE. THEY THINK YOU ARE DUMB AND HAVE NO…read moreRIGHTS. STAY FAR AWAY FROM THESE CON ARTISTS! THEY BROKE THE LAW: I rented a storage unit in January 2025. In June, they sent a letter with a 102% rent increase, effective in 30 days. Per California Civil Code 827(b)(3) , they were supposed to give a 90-day notice because the rate increase was over 10%.  They were reported to the Better Business Bureau and received certified mail with response required. They did not reply in either instance. DO NOT SIGN WITH THESE CON ARTISTS: The contract states you cannot file a class action lawsuit against them, and that you may be responsible for THEIR attorney fees even if you win. When you sign with them, you are giving up your rights to a proper legal defense. They don't want you challenging them, and they think you are a cash-giving sucker. That is extremely unacceptable. THEIR BUILDING IS DIRTY: On my move-out day, there were lots of screws and debris on the parking lot floor, and inside the complex. They probably want you to have flat tires. There were no employees in the main office. I don't trust any business where they lock their doors and don't even try to answer your questions. STAY AWAY FROM GOSTOREIT AND THEIR ILLEGAL BUSINESS PRACTICES!