The staff is super helpful, Convenient, feels very secure, great staff and clean, have not seen…read moreany critters of any kind so far.

Cristy is amazing!! Very helpful and professional. They work with people when they have questions…read moreon pricing and availability. She always answers the phone with professional and excellent customer service. Will definitely do business with them for the foreseeable future.

I have been with Los Angeles Self Storage and I have always received excellent service, my unit is…read moresecure with air conditioning and they always accommodate with speedy service.

Nope! Taking my business elsewhere. This place is in horrible condition, takes freakin' F O R E V E…read moreR to fix things (the 6th floor was damn near horror movie pitch black for MONTHS. Changing lightbulbs is really that hard??) and ok, they email you out of courtesy, but it seems like I'm getting a, "we will be inaccessible on such and such day(s)," email every time I turn around, that is, when I'm NOT getting a, "We're raising your rent...again" email. The icing on the cake is, the people who work here are rude, sarcastic, patronizing and don't lift a finger to help. I am mildly--but clinically, with the papers to prove it-- learning disabled, and when I requested that someone SHOW me how to get to the other elevator (because the main one was broken AGAIN) she laughed and said, "It's REALLY not that hard" without moving an inch. Packing my shit up and finding a new space asap. The rates are MUCH better at Safeway and Safkeep anyway, y'all! Ditch this overpriced shithole.

I rented a unit here for some short term storage needs, keeping my things here for two months. I…read morewas very pleased with the service!! The location is clean, easy to access, with lots of space to park. The units are all clean and dry and I never encountered any pests over my many visits to the location while I was storing my things here (and I have had issues at other storage facilities with insects or rodents). Every staff member I interacted with was really helpful and very quickly met my needs. I felt confident that my things were kept safe here and was very happy with the service I received from the staff. I would highly recommend this business for your storage needs.

This facility and staff are seriously top notch. Easy access, units are individually alarmed (you…read moredon't find that often!). Facility is clean, well lit, easy to load in / load out. But honestly the staff is just solid. We're gonna miss this place!

Jamie was incredibly professional, efficient, and quick in handling the lock change on my storage…read moreunit. I really can't say enough about how fast he responded and took action to assist me--it made the whole process smooth and stress-free. As always, he did a great job. Highly recommend! Renee I.

Great storage options available, including large 10x40 climate-controlled units with ample…read morelighting, as well as smaller reduced-height 5x5 units for anyone needing a more compact and affordable option. It's a very cool setup located underneath an apartment complex, making it a convenient and practical storage solution right in the middle of busy Koreatown. Great choices depending on how much space you need.

FINALLY a space opened up I'm finally IN!!! Fantastic property, totally protected-r4tes will…read moreincrease they warned but I get floor to ceiling unit, no ladders to climb

Great place to store your items also I am a previous renter and I got one the best deals in the…read morecity I highly recommend this places great staff great environment

Danny is my favorite at the front desk!! He's always so…read morewelcoming, cheerful, and helpful. It makes it a lot easier when I have to do multiple trips to my storage unit because of a hectic weekend event. In and out quickly with no problem. - Amber Aki Huang

My experience here was GREAT! I would like to personally thank Danny. He was so helpful and KIND! I…read morewalked in stressed out because I spent my whole day looking at other storage companies; to compare quotes. And I was very pleased to see how accommodating Pouch Self Storage offers great services. Pricing is reasonable and most of all LOVE how helpful and informative Danny was. I highly recommend for anyone looking for storage to become a customer here. Danny you were awesome l! Thank you.

My storage unit was broken into most of my personal belongings were stolen -- including clothing,…read moredesigner items, household goods, and important personal effects accumulated over many years. This was not a minor loss it has been financially and emotionally devastating. What concerns me most is not only the theft itself, but the way the situation was handled. My lock was removed and replaced with a dummy lock my keys and the staff keys could not open the replaced lock. There was no proactive incident report offered, and I had to push for information. Communication felt minimal, and there was no immediate transparency around surveillance review or what steps were being taken. For a facility of this size, I expected stronger security protocols and a more urgent, supportive response when a customer experiences a major loss. Instead, the process felt reactive and unclear at a time when accountability and reassurance mattered most. If you are considering storing valuable or sentimental items here, I strongly encourage you to ask detailed questions about security procedures, monitoring, and incident response so you fully understand the high risk. I sincerely hope the facility improves its safeguards and communication so no one else has to go through an experience like this.

They raise rates several times a year, the longer you stay, the more you pay--that should be their…read moreslogan. It should be against the law to do this. It never goes down, always up.

I'm currently renting a couple of units here, and the manager, Shekima, has been absolutely amazing…read moreevery single time -- super friendly, professional, and always eager to help. This SecureSpace location truly lives up to its name: it feels secure... it's also clean, newish, and very well maintained. So far, everything has been excellent. Five stars and two thumbs up!

Over the last year, prices have skyrocketed, but the actual service and safety have completely gone…read moredownhill. Today, the entire building had a power outage--the lights were completely out inside, and I was completely locked out with zero access to my unit. On top of that, the garage has been entirely shut down for months. This isn't a one-time thing either; last year it was closed for months at a time too. Because the garage is closed, you are forced to park outside on the street. This specific block has a massive issue with drug dealers and fentanyl users hanging out right on the sidewalk. Forcing customers to park outside and carry their items through that environment is a massive safety hazard. You pay a premium price for what is supposed to be a "secure" facility, but you can't get in, the garage is always broken, and you have to risk your safety just to visit your unit. Look elsewhere.