My experience with the staff has been nothing but great. My daughter sees Dr. Froelich, the…read morepediatric dermatologist. She is extremely knowledgeable and takes the time to listen and answer any questions that we have. We've never had a bad experience or felt uncomfortable with any of the staff members at the South Hill or the Washington location. What I really like is that Dr. Froelich explains everything to my daughter and has a plan to fight her acne. I would definitely recommend the practice to anyone.

Deidre Gardner froze some skin tags off my chest & age spots from my face. I get soooo many…read morecompliments on my face!!! Dr. Andrulonis did surgery on my back & he's the sweetest man!!! He even called to check on me!!! Thank you both for being soooo awesome!!!! I recommend them!!! Roz Christopher

I went here for a pre-natal massage and had an overall wonderful experience. They sent me the…read morepaperwork in advance so when I arrived, I was checked in immediately. The front desk staff were so nice and kind. I barely waited anytime at all when my masseuse, Nicole, called me back. The massage was incredibly relaxing, I could have easily fallen asleep. The ambiance is what you would expect-low lights with relaxing music. I would definitely return for another massage or try one of their other offerings.

I have been getting massage here since earlier this year and have been very happy with the service…read moreand the membership - it's a great value! The front desk staff are always professional, the atmosphere is relaxing and the massages are great. I've gotten massage from quite a few of their therapists and have been happy with them all.

Welcoming, inviting, relaxing space…read more My boyfriend bought us "cupping" sessions on Groupon - and I couldn't have been happy with what we both received here. First, let me start out by saying that when others mentioned booking issues - I can see how that may be an issue because this is a small location. If you are requesting a weekend, or evening appointment, I wouldn't expect to book one urgently. We had a mid-week, afternoon appointment scheduled - and it seemed like he had no issue at all booking. The "cupping" was interesting - and Kris did an excellent job. Unlike large scale spa's, she took the time to get to know me and the issues I had been having with my headaches. She took the time to work on one area, which was my neck, first. The neck massage that I received was out of this world. Not only did Kris use cupping techniques, she used hot stones, and provided THE BEST massage that I have ever had. I really, really, look forward to coming back to Lana Vita and would recommend it to anyone.

I can't say enough good things about Lana Vita! The space is beautiful and immediately relaxing…read more Nicole, in particular, is an especially gifted aesthetician and massage therapist. I have been seeing her regularly for years for facials and massages. After facials I always feel relaxed and have glowing skin. She also gives the best massages! I highly recommend!

Advertised as a full body skin care business and charges $175 for a simple facial with no…read moreextraction. Hard to locate on GPS and need to be buzzed in, which was no explai ed per the Groupon. The skin care person tries to sell you crap, too! Skip this place.

Very nice salon. Had a manicure done because it was on special. Thought I treat myself! My…read moremanicurist wasn't very friendly but did a good job. I usually like to chat and I could tell she was to talking. To me that is part of the experience so I may go back but go to someone who will talk to me.

I had a horrible first time Botox experience here and will not come back. Last year, I scheduled an…read moreappointment for a consultation. My wedding was within two weeks, and although the staff reassured me everything would be fine I felt otherwise and decided to wait until after the wedding, I'm so glad that I did. My appointment itself went horribly. I bled like crazy, and felt very lightheaded. I explained to the practitioner that I wasn't looking for cosmetic results and more so just for migraine prevention. She used so much Botox that my forehead completely changed shape, and I had a scow. My face looked angry, and so was I. I swore I would never get Botox again based off of my first experience, then realized that it was just this place that did a horrible job. The next place I went to listened to my requests and I couldn't have been happier (I'm telling you this so you don't think I just had a bad reaction) do not go here for Botox!

Got to appt. 10 minutes late from traffic and was turned away because I was new and they had no…read morepaperwork. They sent an email weeks earlier to join their portal but it wasn't specific about completing paperwork and link only lasted 72 hours. I was never told to come in early to complete paperwork either. Receptionist totally lacked customer service skills. She didn't try to salvage anything by letting me complete paperwork afterwards. I probably only needed five minutes to have someone look at hair loss in temple area. I was considering other treatments there but the way situation was handled turned me off. They probably wanted out early for the holiday weekend. Very rigid. Someone named Kathy was nice and may have been the same person who scheduled me. They acted like I could just come back whenever as if I don't work and have an open calendar. Total waste but glad I didn't get involved with them after all. Another place was able to get me in the same day. Not surprised ratings are low. They don't seem to care about clients or potential clients.

I am a newer client. 2 of the 3 appointments that I scheduled were cancelled the day of. When I am…read moreable to get in for a massage, I enjoy it and am happy with the service. Massages are supposed to be stress relief and massage envy is just causing me stress.

I am technically a member of another Massage Envy - and was in fact the very first member to join…read moreat that location when they opened. Long story short, I got turned off of going there due to 1) never being able to get in for an appointment with my preferred providers as my hours piled up, and 2) an incident my favorite therapist there confidentially told me about that made me question both the sanitation and the work culture. So in 2020, I found myself a high-risk person (autoimmune disease) with a ton of backlogged hours and a lot of stress, hoping to get back to a massage routine but nervous about such a close environment with the Covid situation. I came here for just a rapid tension massage at first, the type using the percussion gun, and had April. She was respectful of my concerns and set me at ease to the point that I felt comfortable coming back to her for a regular massage soon after. She's since become my go-to massage person, and I book out months in advance with her because, when someone is good, their book naturally fills up and April is good! As one of her regulars, they're even willing to give me a call if she has an unexpected cancellation; they did so today, in fact, and although I missed the call and someone else snapped up that appointment, they were able to get me in with someone else who sounds like they will meet my needs. Did I mention that the front desk staff here is also great? The location has a chill, upscale vibe befitting to the Uptown Mt. Lebo business district and is impeccably clean. I'm glad this has become my go-to Massage Envy location. Don't let the parking situation deter you from coming here, or stress about street parking; park in the nearby garage and they will give you a validation ticket so that you will only owe a couple of dollars at most. Worth it.

I'd like to start off by saying, I'm very intentional when I travel to support LOCAL businesses…read more That being said I was excited I found this salon and they where able to squeeze me in same day for a blowout. Unfortunately upon arriving, I was greeted by the receptionist who check me in clearly seeing I had my daughter with me and told me I could have a seat and wait. After waiting 10-15mins, I was then greeted by the stylist who should have done my service to be told they have a strict NO CHILDREN or guest policy and that the policy was sent over to me prior to the appointment via email. That if I could have someone pickup my daughter and they could perform the service. First I would like to address the fact the policy was not sent to me via email because upon booking they did not ask for my email. Secondly how disappointing that this is a women owned business and they chose to implement a no children policy. Sadly I can not base this review on a service that was performed but only on customer service and policy and I would not recommend this business based solely on the policies and the way this situation was handled.

I started coming here to have my brows laminated two years ago and now I go here for lash…read moreextensions (Alina is incredible) and haircuts (Gianna always does a fantastic job). Everybody is amazing. So friendly & welcoming. The salon is always super clean and organized. I love coming here!!