Upon arrival I was meet by Kate who helped me with my rental and was AMAZING!!!!! Helped me get the…read moreright car and was so friendly that you can't help but start your day in a good mood when dealing with her! Brought the rental back 2 days later and was meet by Taylor and she was just as awesome! Nice job National and having people like these as the face of your company here in Chicago

Thomas the branch manager and Jay we're very friendly and helpful. They are efficient and do their…read morejob quickly and well. They have all kinds of cars, including nice luxury cars and they are maintained well so that you don't get in a pickle when you're driving. There are elevators going down to where the place is and it is nice and cool down here because it's a basement office.

I want to thank you for your service, To Aleah Conner, she…read morewas fantastic we rented a car for a week my frand David Bermejo and I, Aleah she was wonderful amazing customer service and she was very professional, we just wanna thank you so much for Your Service and you professionalism, once again, thank you Aleah Conner.

The Archer Heights Enterprise team went above and beyond! The car rental experience was seamless…read moreand fast. I forgot my parking placard in the rental and the branch manager had it returned to me at my home after I had been dropped off. My home was a little outside the travel distance, but I was provided a ride anyway. Thank you!

Dropped off my car rental as a first time customer and the guy was SO rude to me and was screaming…read moreat me to move my car. One of the worst experiences I've ever had as a customer with a staff member and I will never be coming here again.

Honestly, pick ANY other location. Went to pick up my reserved car, they only had an EV. That…read morewouldn't have been a problem, except it was NOT fully charged. They offered to "upgrade" me to a gas car for an extra $23/day. In addition, they JUST changed their business hours, which affected my drop-off. I would have had to drop-off at a much further location. I cut my losses and cancelled my reservation and a future reservation I had made. Never renting from here again.

A down grade from Hertz and Avis. I was late with my payment and was working to get it in before…read morethe end of the day. I double parked in the middle of my alley to unload somethings at home. I walked down my back stairs and my car was shut off, blocking my neighbors from their garages. I called Khalid and told him what happened and he hung up on me. Hertz and Avis understood when I was behind sometimes. I had to pay for a tow truck to get the car out of the middle of the alley and back to EZ Leasing. They also told me they had cameras in the vehicle to watch us while we're driving. Even in our private moments

Please if you looking to rent a nice working car this is not the place $350 for a crappy car,…read morehorrible shape conditions of the cars literally it feels like you walk into a junk yard.

"I rented a car from Hertz from January 29th through January 31st…read more When I picked up the vehicle, I inspected it carefully and everything appeared to be in good condition. When I returned the car on the 31st, the employee and I walked around the vehicle together, and no damage or issues were noted. However, about two weeks later, I received a call saying the taillight was broken and that I would be charged $325 This was very surprising to me, especially because I purchased insurance coverage through the Hertz website at the time of the rental. Since then, I have called customer service multiple times trying to resolve the issue. Unfortunately, the experience has been very frustrating. I was transferred several times between representatives, and I felt pressured to pay for something that I do not believe I'm responsible for. To be honest, I'm genuinely upset about this situation. I feel like I'm being asked to pay for damage that was never identified when the vehicle was returned.

1 star DO NOT recommend. I got a check engine light and…read moreroadside advised me to the vehicle to Avis at midway airport to get my SUV replaced. When I got there I realized that I did not have my driver's license on my person. I showed them my physical government ID with my name and address, the exchange text message which identified my CURRENT VEHICLE and my credit card that I booked the rental with and they said NO. Then they told me that I could not leave with the vehicle that I came in with and that was a problem to me. Clearly I had ID with my address, a driver's license in the system, a rental agreement with my name and the vehicle that I came with ...A text message confirming the vehicle that I came in with was rented to ME and these people took the car leaving me stranded in an city i was not familiar with meanwhile my hotel was 55 miles away in Portage IN!!!!! NO ONE CARED OR SHOWED ANY CONCERN. I had to take an uber for $107.00 to get my license, $38 in an uber for them to tell me the could not give me another car because the avis that took my car didn't return it!!!! So now I had to spend another $132 in an Uber to go from Merrilleville Indiana all the way back to Chicago O'Hare International Airport at the request of Avis road side just for Avis to tell me that I was at the wrong airport and I need to go 35 minutes away BACK TO AVIS AT MIDWAY airport. Luckily there was an employee there with common sense. He called Midway Avis and confirmed that the car was returned and I was able to leave with a car. I will never use Avis again. This whole ordeal cost me $277.00 and 7 hours of my time. DISGUSTED!!!!

We only dropped off here on the one way from Colorado, but everyone was nice…read more The lower ratings is because after being asked if I wanted a paper copy, nobody ever spoke to me again. The location is convenient and the drop-off was pain free.

Hey, they're open on sundays…read more Cars are clean and dependable The taco place across Chicago Ave is pretty good

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

I've referred five friends to this body shop, and they were all very satisfied with the results…read more They also did excellent work on my Porsche--everything was handled professionally with no issues at all. The quality, attention to detail, and customer service are outstanding.

I recently was in a bind and had to rent a vehicle due to my vehicle being repaired for a week! I…read morewas directed to Enterprise rentals on Ogden and they were extremely personable and professional. They gave me as I asked the cheapest car and it was very sporty and cute and I got a lot of compliments, it ran perfect and was great on gas. No hassles, no drama just in and out easy peasy! I will only use them in the future, kind people will always get my business!

Both Alex Gonzalez-Cibrian and Matthew Domeier were very helpful with the car rental process!…read more Matthew helped me check-in during the pickup of the car rental and ensured me that I would not get a high-risk car like a Hyundai or Kia (as those cars are frequently being stolen now and I requested not to). Alex helped me with the drop-off process! I started with a half-tank of gas and returned with a full tank. I wanted to know if I could be reimbursed for the extra half tank I returned it with. Alex checked with his manager and was quite friendly. Although I couldn't be reimbursed for it, he did say that I could get a free half yall the next time I rent work Enterprise. (Disclaimer: I'm not saying the gas solution can work for any customer but I'm grateful you all helped me.) I'm completely satisfied with his willingness to help and actively respond to my concern. Thank you, Matthew & Alex!

With airports so congested and air travel not easy anymore, the joy of picking up my car quickly…read moreand with no lines at Emerald Club/National in Atlanta made my day! This is the only way to rent a car at any airport.

The manager jerk and should be fired. They refused to give me the car I had reserved because I was…read moreon a temp driver's license. I also provided a passport and older expired license. He said it was policy but that is BS since I rented at two other locations this week with the same id. I begged him for help and he laughed. I don't know what the issue really was (race?) but I will never rent at any National or Enterprise again. Your response is as pathetic as the service was. Like I said I just rented from national two days ago in St. Louis and from enterprise (same company) earlier this week. The manager could've done it if he wanted to, but he seemed to have some type of issue with me and thoroughly enjoyed screwing me over.