These guys are the best there is in customer service in every respect…read more Here's why: I wanted to buy the Piaggio BV400 last summer. They kept me informed as to the progress every month until it was finally delivered. They wouldnt take a deposit until they were sure of the date it was coming in the shop. I picked it up today and it was like meeting old friends whom i never met. Great financing opportunities, great selection of helmets and gloves. They went over the whole scooter in detail with me to make sure I was fully knowledgeable and comfortable. I was even given amazing taffy made by the owners wife. They have an incredible selection too! Bottom line, I felt comfortable with the entire sales process. They're AWESOME!

Called Tuesday to see if they would change a tube in a rear rim/tire for me. Said they can and to…read morebring it in. Stopped by today to be rudely greeted by their mechanic who told me i was wrong about the rim size (which i am certain of the size) and that i had better have brought my own tube since they don't have them. Not the way i would have approached or talked to a paying customer, but to each their own. Will not be going there for anything in the future.

This place is my go-to for bike stuff.... I usually do my…read moreown wrenching on bikes, but I have a bike needing a new crankset and bottom bracket. Work beyond my skill level. Stan is a master mechanic, and everything is perfect when he is finished. Price was really reasonable. PS I regularly peruse the used bikes they have. For those with a tight budget, there are some solid deals waiting for you. (I have my eye on a sweet used mountain bike 8-) )

My niece was visiting from NY, and when we were spending a day together, she dropped the bomb on me…read morethat she wanted to go Bike Riding! After a quick search, I found 7 Mile Cycles rented bikes! Talk about a saving grace! Ran over to the store with my niece, and the staff were great! Everyone seemed to be really enjoying their jobs, and were super kind. I can't remember the gentleman's name, however he was super helpful in getting a bike ready for my niece to ride. They even supplied the helmet! I will be in the market for a new bicycle myself soon, and will definitely be keeping 7 Mile in mind!

Visited this Harley Davidson while waiting with friends for dinner reservations…read more A few bought cool t-shirts. The shop was very clean and they had an excellent retail selection. One of the salesman stated this new shop is much smaller than a previous location. Never having been to that location, can only highly recommend this location for the Harley enthusiast.

Stopped in on the way to the airport to grab a t-shirt. They had 0 in the 2XL size, in any of at…read moreleast 5 styles that looked cool! When the sales lady asked how everything was I politely said, could be better, you don't have any 2xl, and her response was "that's not gonna happen!" I have literally been to 50+ dealers as I like to hit them everywhere I travel. Please see below pics of how I came in wearing a Harley shirt, hat and carrying a Harley bag. I have at least 100 Harley shirts, 8 leather jackets, boots gloves...the list goes on. Obviously she doesn't know that or that I also own 9 motorcycles, 2 are Harley's. Overall, this is the worst Harley dealer I've stepped foot in. Order some shirts, and don't have an attitude because you can figure out how to do so

Picked up bikes here for our Route 66 guided tour. Tour was great and Richard Wynkoop was an…read moreexcellent guide. The pick up process was a bit lacking. I feel like I got sold unneeded liability insurance - I thought they said it was included in the VIP insurance package I bought. Several people including me did not get the bike they requested. Plus the Street Glide I got had a horrible windscreen that had bad distortion in the top third - very annoying and dangerous. It also did not have a heel shifter that they come standard with. The place seemed overrun by two tour groups plus a third small group renting bikes. Not the personal service we had received for previous ER tour pick ups.

I rented a bike to take a springtime cruise around Chicago and up to Lake Geniva. When I checked…read morein, the Eagle Rider crew signed me up for the annual membership, saving e some money and giving me points to use for future rentals. They also upgraded me from a Bolt to Street Bob, which made for a much better ride. Had a blast putting a few hundred miles on the bike and seeing the sights. Nothing like taking a ride along Lakeshore Drive and swinging past Wrigley Field on game day.

Scam!!!! Do not get scammed like I did from these fake…read moreDealership someone's using business identity theft to sell motorcycles when they don't even exist. They've been closed for a year and a half do not send them money or anything stupid I've already contacted the authorities about This and filed a police report and the FBI are involved. No middle Middle Eastern has a name Ryan that should be my first clue.

Midwest Action Cycles has been part of my journey since day one. I got my very first scooter from…read morethem, and that experience stuck with me -- everyone there was super genuine and made it easy for a beginner like me to get started. Fast forward to now, and I just got my Suzuki GSXR delivered from them. It's a dream come true. The bike came in perfect condition, exactly as promised, and the process was smooth from start to finish. You can tell these guys really care about what they do and about their customers. I 100% recommend Midwest Action Cycles to anyone looking for a bike.

I went here to test drive some motorcycles for their Triumph demo days event. Their staff was very…read morefriendly and the event was ran really well. They have a wide selection of both used and new motorcycles at pretty decent prices compared to other places. Would highly recommend.

I don't think they like to actually sell bikes. Been trying and trying to get a hold of sales…read more Unfortunately they don't seem to interested. Talked to one salesman. Gabe him my info. Said he'd call back. Never did. Now can't get a hold of anyone again

This shop has so many really cool TOYS! Isn't that what a Motorbike, ATV, GO Kart are, toys? I…read moremean, yes, they are means of transportation, but for many, these are toys. To let off steam, enjoy a competitive nature of ourselves that's natural and good sportsmanship. Medically promoted improvement in hand and eye coordination, many positive attributes to health. * They have such a Large and Wide selection and Brands. ATVS 70 cc, $1495 110cc $1995 125cc $2495 450cc with the removable snow plow $7495. The super cool Manual Go Kart Truck , camo style $3495. If I was a kid. I would want that!!! So cool. We as customers have an obligation to ourselves to know the product we purchase and the price we purchase it at . Ask questions if you have them. I asked many questions, they were very helpful. They didn't avoid questions and knew the products they were selling in the store. Their display outside is what caught my eye. I was nearby enjoying a National Historical Site, and saw the Go Karts as I drove by. I thought "So much fun." What a great place to have in the community . They have protective wear to use your Toys responsibly, and they have a Tool Department and Repair department as well. I did not make a purchase. But I do believe if I asked them , the performance and repair questions, they would have been helpful. They took pride in their store and their work. That's awesome. Very unique find! Ty for your kindness, I appreciate service like that.

Staff are friendly but not reliable. Bad at getting back to customers for parts or even to order…read moreparts. Don't waste your time or money here. Everything cheep unless they buy off ppl to resell them everything else isn't worth it. When parts break don't expect them to get replacement parts for you. They say they'll call you back and never do.

Avoid City Scooter for warranty, maintenance and repair work. They have a BBB rating of "F" under…read moretheir real name of OKI Motors. If you ignore my advice and use them for service, take a video with SOUND of the entire outside of your ride with the engine running so you have proof of condition! They charge a diagnostic fee NOT applicable to your final bill and want half the money up front. Prior to service, my Vino was so quiet, I had to take my helmet off to hear it running. When I brought it in for service, a customer asked what I was riding because "it was so quiet, I didn't hear it." He and Chris (desk guy) were joking they like loud bikes like Harleys. I said mine is quiet, like a Caddy and I like it that way. Brought Vino in 6/20/2023 for a sticky throttle. City Scooter said Vino needed new tires, and tacked on a $60 upcharge. Vino was "ready" July 6. Hubby picked up July 7. I started it, engine was beyond loud, like a chainsaw, NOT the quiet ride I dropped off. It had greasy fingerprints and liquid streaks all over. I found 4 large bolts and a washer under the seat. The steering column was out of alignment with the front fork. I brought it back July 13th to have the noise and alignment fixed, and handed over the 4 loose bolts. Desk guy's response? "Our bad." So after staff discussed how loud all scooters sound, I basically was called a liar for saying my Vino runs much louder than before "service." I say anyone who forgets to put parts back on a scooter can't be trusted to tell the truth. I was given nothing but excuses: the air filter might be bad (well, you guys put a new one in, so why not swap it out? Are your parts bad? Did you somehow miss another important step, like when Marty forgot to re-install 4 important bolts?); the engine noise was masked by the dirty air filter (too ridiculous to refute); "it might be the crankshaft" (why put NEW tires on my scooter and perform maintenance if that is what you thought?!!); "all bikes run that loud, we've heard worse" (wow, just... wow); "I'm not saying you're lying but" (another wow). I'd brought it back three times before they mentioned "crankshaft." 8/5 I call to speak to Jeff Wunderlich. "He's not available. I'll have him call you back." Jeff calls when I'm not home; has a heated convo with my hubby, who recorded him. Jeff kept insisting they didn't "touch the engine." You don't need to touch the engine to ruin it, you only need to drain the oil...but Jeff doesn't mention they did THAT, of course! An oil change is part of maintenance yet I didn't see an oil change on my bill. And the reason for that is someone drained the oil, then took my Vino for a ride, ruining my scooter's crankshaft bearings. Oki then tried every tactic possible to not let me guess what actually happened. Like the air box would make the Vino run loud. My scooter was so filthy because engine oil sprayed all over it. City Scooters/OKI charged me $1458. I asked for a refund of labor charges. I know Jeff Wunderlich, I used to board his dog Sparticus and he wouldn't admit his dope-smoking employees made a mistake nor refund me one cent. City Scooter said they didn't run the engine before servicing, so how could they tell if it was louder? (Who doesn't start up a bike first before starting to work on it?) What I got from Marty's "work" on my ride: a Vino paperweight. I took it to a real motorcycle repair shop; EPM said the only way the crankshaft bearings could go bad were if the scooter was run without enough oil in it. They said riding any longer would cause engine failure and my Vino was no longer safe to ride. City Scooter deserves ZERO stars for killing my beloved 18-year-old Vino.

This place has the best layaway plan and the storage plan is the best I've ever had I would…read morepurchase here again and again

I have been a Member of Eagle Rider for a few years now. Originally I joined so that I could get…read morean idea of what type of motorcycle I enjoyed riding before I just went off and purchased one. I do a lot of research before I purchase large ticket items and I thought that by having a lot of different rental options I could narrow my new motorcycle purchase down. The reason I still have not purchased a motorcycle is that the service at my local Eagle Rider Facility has been exceptional. Danny Brown, the manager, has always been exceptional with his communication. If he can accommodate a last minute rental request he will do what he can to assist. If my first choice is not available he will work to get me something to ride. With that said all of the Eagle Rider Rentals are top quality newer model bikes. This along with the fact that I don't have to detail a bike or store a bike is why I keep coming back season after season. Thanks Danny for the great experience. Dirk Hoerr Oak Park, IL

Due to the problems I had with my first reservation (later in July in Seattle) I made this…read morereservation over the phone. The service rep on the phone was rude and I feel that their rental practices are discriminative to people with insurance. Although my insurance would FULLY cover me and their motorcycle, I would have to leave a $3,000 security deposit. Something you don't do on car rentals. However, I paid for their insurance and still had to authorize a $1,000 deposit which I was told would be released within 24 hours after returning the bike. I arrived on time but the bike I reserved was not prepped or ready. Because the battery would not hold a charge, I had to ride a different model - neither of my first or 2nd choices. I returned the bike at 3 pm (their hours on Sunday are until 4 pm) yet no one was around to check in my bike. Two days later and the deposit still has not been released. The service rep was also very rude. My first reservation was done online, but my credit card was charged 4 times! It took several days for this to get resolved, but it did get resolved. They all seem to have an attitude that is "if you don't like it go somewhere else" which is not the way I would run a business!